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JW Marriott El Convento Cusco

5.0 star property
Luxury Cusco hotel in Cusco Historic Center with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott El Convento Cusco

Lobby
49-inch LCD TV with cable channels, TV, iPod dock
View from room
Reception
Bar (on property)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Housekeeping
The price is AU$499
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
  • Twelve Angled Stone
    2 min walk
  • Cusco Cathedral
    2 min walk
  • Santa Catalina Convent
    2 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    14 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Separate bathtub and shower, free toiletries, dressing gowns, slippers

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Separate bathtub and shower, free toiletries, dressing gowns, slippers

Suite, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Memory foam bed
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Family Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Memory foam bed
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

View from room

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Accessible bathroom

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Palacio del Inka, A Luxury Collection Hotel by Marriott

Spa
Free WiFi
Restaurant
Gym
4.8 out of 5, Exceptional, (845)
The price is AU$613
for 1 night
5 Jan - 6 Jan
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About the area

Cusco

A luxury stay in Cusco awaits you at JW Marriott El Convento Cusco, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within steps you'll find UNSAAC Yale International Center and Museum of Religious Art. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body wraps and aromatherapy. The restaurant, Qespi Restaurant, serves Peruvian cuisine and is open for dinner. Qespi Bar is the hotel's own bar. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Added amenities include a sauna and laundry facilities. Each morning free full breakfast is offered between 6:00 AM and 10:00 AM. .Near this 5-property class Cusco Historic Center hotel, you'll find Plaza de Armas.

What's nearby

  • Twelve Angled Stone - 2 min walk
  • Cusco Cathedral - 2 min walk
  • Plaza de Armas - 4 min walk
  • Coricancha - 8 min walk
  • San Pedro Market - 12 min walk

Getting around

  • San Pedro Station - 14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 14 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

Luxury Cusco hotel in Cusco Historic Center with a full-service spa
JW Marriott El Convento Cusco offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Business amenities include a business centre, meeting rooms, and limo/town car service. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott El Convento Cusco.

This 5-star Cusco hotel is smoke free.

  • 153 guestrooms or units
  • 6 levels
  • Conference rooms
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
JW Marriott El Convento Cusco offers 153 accommodations with iPod docking stations and a safe. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott El Convento Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.30 per accommodation, per night.
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 20334766714

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

What is the cancellation policy at JW Marriott El Convento Cusco?

JW Marriott El Convento Cusco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott El Convento Cusco?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at JW Marriott El Convento Cusco on 12 Jan 2025 start from AU$432.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at JW Marriott El Convento Cusco?

Yep, there is an onsite spa at JW Marriott El Convento Cusco. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does JW Marriott El Convento Cusco have a pool?

JW Marriott El Convento Cusco has an indoor pool.

What makes JW Marriott El Convento Cusco a romantic place to stay?

Couples spa treatments and a lounge bar, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at JW Marriott El Convento Cusco.

Is JW Marriott El Convento Cusco family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott El Convento Cusco is a hit with families.

Does JW Marriott El Convento Cusco serve breakfast?

Sure does, free full breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at JW Marriott El Convento Cusco?

No, JW Marriott El Convento Cusco does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott El Convento Cusco?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at JW Marriott El Convento Cusco?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at JW Marriott El Convento Cusco?

No, pets and service animals are not allowed.

JW Marriott El Convento Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 879 out of 1003 reviews" "
Rating 8 - Good. 76 out of 1003 reviews" "
Rating 6 - Okay. 27 out of 1003 reviews" "
Rating 4 - Poor. 7 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glen, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with many amenities and great location close to everything
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Prospect

Travelled with family
Every person on the hotel staff went out of his or her way to please. A great experience at this property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria, Arlington

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The service at this hotel is world class and probably one of the best on the planet. The service was personalized and in particular, the paramedics were readily available to help my sick son. Thanks to the staff for making our stay memorable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marco Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel y una atención de primera
Stayed 1 night in Aug 2024

8/10 Good

Fazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JWM is a stunning property. The rooms are nicely appointed & the staff were friendly & accommodating. Breakfast was good. We had one issue with the AC/Heat thermostat. At night when the temperature dropped, the heat took hours to warm up the room. The touch of the vents felt slightly warm not hot. But this matter is of no reflection on the staff, they were great, this is an engineering issue, had a similar heating issue with another Marriott in Lima.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a lot of history very well located
Stayed 4 nights in Aug 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024

10/10 Excellent

Clement

Stayed 2 nights in Jul 2024

10/10 Excellent

Adriana

Stayed 2 nights in Jul 2024

10/10 Excellent

Iram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service, great hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

iram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Great service Amazing breakfast A great welcoming reception in the evening Very efficient assistance with plans of the tours
Stayed 1 night in Jul 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far was my favorite Marriott I have ever stayed in. Absolutely wonderful experience. The staff were excellent. It was a perfect stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Sulochana, Lexington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a bustling part of town. Plenty to see and do within a 10min walk.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena elección!
Excelente servicio, atención al cliente y perfecta ubicación.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience.
Stayed 3 nights in Jun 2024

8/10 Good

arali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The rooms were a little tiny than my expectations for a 5 star place. The amenities, and attitude of the staff are awesome. My husband had altitude sickness n the staff and hotel were very accommodating to help us out in every way.
Stayed 2 nights in Jul 2024

10/10 Excellent

sisian

e!
Stayed 5 nights in Jun 2024

10/10 Excellent

Elisabeth Brockman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional customer service
Stayed 1 night in Jun 2024

10/10 Excellent

Elisabeth Brockman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with exceptional customer service
Stayed 2 nights in Jun 2024

10/10 Excellent

HERNAN

Todo bien
Stayed 1 night in Jun 2024