4/10 Poor
Lorraine
Travelled with family
19 Oct 2024
Liked: Cleanliness
A disappointing stay.
I don't usually write reviews but I had a lot of time on my hands during the nights as you will see below. This is a tale of two halves. Lovely looking little hotel with a lovely foyer/main area. Nice staff. Few speak much English but no real problem. The hotel is in the perfect location directly opposite Santo Domingo Convent and a pleasant walk from St Armas Square. Price was reasonable.
It is an early morning hotel. Taxis and pick up buses tooting from 4 am. However... I didnt sleep AT ALL for 3 days due to the heat in the room.
NO AIR CON! Had to open the windows wide but the noise was awful. Can forgive all the rest below, but for us, the lack of air con spoiled our 3 days. Trekking on no sleep at all! We had a constant headache due to lack of sleep. Disappointing. The breakfast was the worst I've ever had. Shocking. Everything laid out at 3.45 am ( I know because I was awake!) The juice, milk, fruit were all unpleasant and the hot food was equally unpleasant. Tried to stick with toast on day 2 but the toasting gridle pan had not been cleaned for a while and had a horrid smell. The bread was brick hard and not even toasting could revive it. Scrambled eggs were nice at 3.45 but stone cold any other time. They are clearly trying to cater for those who are leaving early to climb Machu Picchu etc but on our final day we were the only ones there between 4 - 6am. Only there because it was cooler than our room! A tray of fried eggs was laid out at 3.45 and not touched until j
Lorraine
Stayed 3 nights in Oct 2024
