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Terracotta Hotel & Resort Dalat

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Photo gallery for Terracotta Hotel & Resort Dalat

Front of property
View from room
3 bedrooms, premium bedding, minibar, in-room safe
Interior entrance
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Gym
  • Room service

Explore the area

Map
Zone 7.9,Tuyen Lam Lake, Ward 3, Da Lat, Lam Dong
  • Tuyen Lam Lake
    ‪2 min walk‬
  • Truc Lam Zen Monastery
    ‪17 min walk‬
  • Datanla Falls
    ‪4 min drive‬
  • Da Lat (DLI-Lien Khuong)
    ‪36 min drive‬

Room options

View all photos for Standard Twin Room (Basement Floor)

Standard Twin Room (Basement Floor)

Standard Twin Room (Basement Floor)

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room in Villa (Shared Villa)

Premium Twin Room in Villa (Shared Villa)

Premium Twin Room in Villa (Shared Villa)

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms | Property grounds

Villa, 3 Bedrooms

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
3 bathrooms
Bathrobes
  • Lake view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Rooftop Room (King Bed)

Deluxe Rooftop Room (King Bed)

Deluxe Rooftop Room (King Bed)

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms (King Bed only)

Villa, 3 Bedrooms (King Bed only)

Villa, 3 Bedrooms (King Bed only)

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
3 bathrooms
Bathrobes
  • Lake view
  • Sleeps 6
  • 3 King Beds

View all photos for Basement Family Room

Basement Family Room

Basement Family Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
Hairdryer
Private bathroom
  • 70 sq m
  • Sleeps 4

View all photos for Premium King

Premium King

Premium King

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 4 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basement Deluxe Twin Room

Basement Deluxe Twin Room

Basement Deluxe Twin Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Villa, 5 Bedrooms

Villa, 5 Bedrooms | Exterior

Villa, 5 Bedrooms

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
5 bathrooms
Bathrobes
  • 340 sq m
  • Lake view
  • Sleeps 10
  • 3 King Beds, 1 Queen Bed and 1 Single Bed

View all photos for Basement Superior Twin Room

Basement Superior Twin Room

Basement Superior Twin Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium King Room in Villa (Shared Villa)

3 bedrooms, premium bedding, minibar, in-room safe

Premium King Room in Villa (Shared Villa)

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King

Classic King

Classic King

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin

Premium Twin

Premium Twin

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Fan
Premium bedding
3 bedrooms
Hairdryer
Private bathroom
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms | Front of property

Villa, 4 Bedrooms

Highlights

Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Fan
3 bedrooms
4 bathrooms
Bathrobes
  • Lake view
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

View all photos for Four Bedroom Villa

3 bedrooms, premium bedding, minibar, in-room safe

Four Bedroom Villa

  • Sleeps 8
  • 2 Double Beds and 1 Queen Bed

View all photos for Premium Twin Room

3 bedrooms, premium bedding, minibar, in-room safe

Premium Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room（Basement Floor）

3 bedrooms, premium bedding, minibar, in-room safe

Standard Twin Room（Basement Floor）

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

3 bedrooms, premium bedding, minibar, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

3 bedrooms, premium bedding, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King Room In Villa (Shared Villa)

3 bedrooms, premium bedding, minibar, in-room safe

Premium King Room In Villa (Shared Villa)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic King Room

3 bedrooms, premium bedding, minibar, in-room safe

Classic King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

3 bedrooms, premium bedding, minibar, in-room safe

Superior King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Five Bedroom Villa

Lobby

Five Bedroom Villa

  • Sleeps 10
  • 1 Queen Bed, 2 Single Beds and 1 Double Bed

View all photos for Deluxe Twin Room

3 bedrooms, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room In Villa (Shared Villa)

3 bedrooms, premium bedding, minibar, in-room safe

Premium Twin Room In Villa (Shared Villa)

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium King Room

3 bedrooms, premium bedding, minibar, in-room safe

Premium King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Villa

3 bedrooms, premium bedding, minibar, in-room safe

Three Bedroom Villa

  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

Similar properties

Exterior

Mercure Dalat Resort

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (78)
The price is AU$186
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Mercure Dalat Resort

About the area

Da Lat

A family-friendly stay in Da Lat awaits you at Terracotta Hotel & Resort Dalat. Within steps you'll find Tuyen Lam Lake and Truc Lam Zen Monastery within a 20-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and body treatments. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, gym, outdoor tennis court and sauna. Meeting rooms and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free local cuisine breakfast is offered between 6:30 AM and 9:30 AM. There's also free valet parking, along with the convenience of a free area shuttle. .In the area of this 4-property class Da Lat hotel, you'll find Da Lat Market.

What's nearby

  • Tuyen Lam Lake - 2 min walk
  • Truc Lam Zen Monastery - 17 min walk
  • Datanla Falls - 4 min drive
  • Da Lat Market - 9 min drive
  • Dalat Cable Car - 10 min drive

Getting around

  • Da Lat Station - 9 min drive
  • Da Lat (DLI-Lien Khuong) - 36 min drive

Restaurants

  • ‪Anna's Coffee House - ‬7 min drive
  • ‪Café Dalat Nights 2 - ‬7 min drive
  • ‪Cây Rừng Restaurant - ‬16 min walk
  • ‪The Yellow Chair - ‬6 min drive
  • ‪Lululola - ‬6 min drive

About this property

Terracotta Hotel & Resort Dalat

Family-friendly hotel with 2 restaurants and full-service spa
Terracotta Hotel & Resort Dalat offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A health club, a sauna, and spa services are also featured at the family-friendly Terracotta Hotel & Resort Dalat. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

  • 315 guestrooms or units
  • 4 levels
  • 4 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 2014
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
  • Bar by the pool
Terracotta Hotel & Resort Dalat offers 315 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Da Lat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottles of water and fans. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include massages and body treatments.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free children's club
  • Free cot
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Desk
  • Fan
  • Free weekday newspapers
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Terracotta Hotel & Resort Dalat

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1000000.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 550000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Terracotta Hotel Resort Dalat Da Lat
Terracotta Hotel Resort Dalat
Terracotta Dalat Da Lat
Terracotta Dalat
Terracotta & Dalat Da Lat
Terracotta Hotel & Resort Dalat Hotel
Terracotta Hotel & Resort Dalat Da Lat
Terracotta Hotel & Resort Dalat Hotel Da Lat

Frequently asked questions

What is the cancellation policy at Terracotta Hotel & Resort Dalat?

Terracotta Hotel & Resort Dalat offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Terracotta Hotel & Resort Dalat?

Yep, Terracotta Hotel & Resort Dalat has a free self car park and free valet parking.

Is there a spa on site at Terracotta Hotel & Resort Dalat?

Yep, there is an onsite spa at Terracotta Hotel & Resort Dalat. You'll enjoy services like body treatments.

Does Terracotta Hotel & Resort Dalat have a pool?

Terracotta Hotel & Resort Dalat has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Terracotta Hotel & Resort Dalat?

Terracotta Hotel & Resort Dalat features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Terracotta Hotel & Resort Dalat a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Terracotta Hotel & Resort Dalat.

Is Terracotta Hotel & Resort Dalat family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that Terracotta Hotel & Resort Dalat is a hit with families.

Does Terracotta Hotel & Resort Dalat serve breakfast?

Sure does, free local cuisine breakfast is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Terracotta Hotel & Resort Dalat?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Terracotta Hotel & Resort Dalat?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Terracotta Hotel & Resort Dalat?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Terracotta Hotel & Resort Dalat?

No, pets and service animals are not allowed.

Is there a golf course on site at Terracotta Hotel & Resort Dalat?

There is a golf course next to Terracotta Hotel & Resort Dalat.

Terracotta Hotel & Resort Dalat Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 100 out of 253 reviews
Rating 8 - Good. 86 out of 253 reviews
Rating 6 - Okay. 36 out of 253 reviews
Rating 4 - Poor. 17 out of 253 reviews
Rating 2 - Terrible. 14 out of 253 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Oanh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

kiem

Liked: Cleanliness, staff & service, property conditions & facilities
i really like the walk way
Stayed 1 night in Dec 2023

2/10 Terrible

TRudi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property needs to update the inside. Screen windows were falling apart, the wood floor came off. We asked for a knife, and was told to make a deposit. I thought that was the most silly thing ever. I would never came back to this property nor recommend anyone.
Stayed 3 nights in Nov 2023

10/10 Excellent

BENJAMIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and accommodation
Stayed 2 nights in Nov 2023

10/10 Excellent

Thuy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Oct 2023

6/10 Okay

Quoc Bao

Travelled with family
Disliked: Amenities
Why do they charge extra for the sauna? Wouldn’t it make sense to just include that in the room/villa fees?
Stayed 1 night in Oct 2023

10/10 Excellent

dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Sep 2023

2/10 Terrible

Jung Wan Martin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No comments. Watch out. You would think spending 400$ per night gets you free water. Asked for a few extra got billed at check out 8$ per bottle with no mention of charge when we ordered the water.

10/10 Excellent

Huong-Thu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and room

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Good gaming and activities area. Food was ok. They are tying to be 5 star and are progressing with good service. Nice environment and great room.
Stayed 1 night in Oct 2022

8/10 Good

Laura

Stayed 3 nights in Sep 2022

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Room was really nice and comfortable.. but interior need some uplift
Stayed 3 nights in Apr 2022

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A total disappointment
Certain facilities were closed due to covid but gym and childrens playroom were deemed okay. No mention whatsoever when booking since it is not mandated by the authority. Throwing a company party on the other hand seems okay with the hotel with no social distancing whatsoever being enforced. It makes you wonder who came up with such contradicting policy. The only restaurant serving dinner was drown by karaoke nutjobs from the party that made dining absolutely unbearable. Imagine my surprise as I was expecting a quiet retreat by the lake. On top of that, safety box in room that cant be locked, mosquitoes nets were torn and the toilet smelled like mould. Room service was stated 24 hrs but guess what, kitchen was closed past midnight. In all, one of the worst 4 star hotel I stayed.
Stayed 1 night in Mar 2022

8/10 Good

Eliseo

Stayed 3 nights in Jan 2022

10/10 Excellent

Ko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
소나무 숲속에서 평화로운 휴식
배트남에서 흔하지 않은 소나무 숲안에 조용하고 평화로운 리조트였습니다. 가을과 같은 날씨에 이불안에서 계속 잠만 잘듯한 편안함, 친절한 직원들의 서비스도 좋았습니다. 대체적으로 만족하는 호텔이었습니다
Stayed 3 nights in Feb 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
部屋はよかったのですが、朝ご飯で卵を焼くスタッフが咳し鼻をかんでいたのでお皿を触る前に手を洗ってと言うと手であしらわれて、洗わないと言われた。とても不潔で不愉快でした。ホテルスタッフの教育を指導すべきだと思います。
Stayed 3 nights in Feb 2021

4/10 Poor

YOUNHEE

Stayed 1 night in Jan 2021

8/10 Good

Deokjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Taekyo

Liked: Cleanliness, staff & service, room comfort
경치좋은곳에 위치한 괜찮은 호텔이지만 도심과의 접근성이 떨어짐
리조트인 만큼 도심에서 차로 이십분정도 산속으로 들어가야함. 호텔<->도심 왕복 무료 셔틀이 하루 네번 정도 있음. 방은 깔끔한데 에어컨이 없고 선풍기가 있었음. 달랏이 한국관광객이 별로 없어서인지 식당에 한식이 없음. 그리고 방간 방음이 잘 안됨. 리조트를 원하는 게 아니라면 도심에 위치한 호텔이 더 낳아보임.
Stayed 3 nights in Dec 2020

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Thao

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No aircon in the room, quite stuffy when the weather is hot. Service is so so as it was a bit slow. Other than that, fantastic views & facilities.
Stayed 2 nights in May 2020

6/10 Okay

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not for non Vietnamese.
Dining staff do not understand or speak English. They bought the starters and main course out at the same time. Could not tell my Vietnamese partner what came with the steak. They said nothing, I ordered sides, but steak arrived with mash and veggies. So wasted money there. Front desk unwelcoming. This is clearly an upmarket resort for Vietnamese families only. I was the only Westerner and got quite fed up with constant stares of disapproval. The grounds and rooms are wonderful, but plenty of similar nearby hotels for non Vietnamese visitors.
Stayed 1 night in May 2020

6/10 Okay

gek khee

Travelled with family
Stayed 3 nights in Feb 2020

8/10 Good

Cassandra, California

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting of the resort is on a lake which gives a peaceful & relaxing setting. Two things of note: you are about 4 miles from town. They do provide shuttle service 3 times a day to town. We booked what we thought was a 2 bedroom villa on the lake as we were 2 couples traveling. When we got to our villa (which was wonderful) it turns out we were in 2 ensuite bedrooms downstairs with complete strangers in the upstairs bedroom. You are to share the livingroom, dining room & kitchen. We immediately phoned the desk ... not their fault, it is fault of booking company. Next day their was a different couple upstairs ... neither couple was aware either they would be sharing. The resort has made no effort to check or correct booking services ... and they seem to have no interest in doing so. Overall the resort is very relaxing ... just be sure to check where they put you. The villas are only 3, 4 or 5 bedroom!!
Stayed 2 nights in Jan 2020

4/10 Poor

Wai Hoong

Stayed 1 night in Dec 2019