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Hai Au Boutique Hotel & Spa

3.0 star property
Hotel with a full-service spa, a short walk to Hoi An Market

Photo gallery for Hai Au Boutique Hotel & Spa

Outdoor pool, pool umbrellas, pool loungers
Restaurant
Bar (on property)
Front of property
Deluxe Twin Room | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk
The current price is AU$36
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
576 Cua Dai Street, Hoi An, Quang Nam
  • Hoi An Market
    ‪9 min walk‬
  • Chua Cau
    ‪15 min walk‬
  • Hoi An Night Market
    ‪17 min walk‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bidet
Hairdryer
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bidet
Hairdryer
Electric kettle
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bidet
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bidet
Hairdryer
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bidet
Hairdryer
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Grand Room, Balcony

Minibar, in-room safe, desk, soundproofing

Grand Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
TV
Private bathroom
Bidet
Hairdryer
Electric kettle
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Balcony

Family Suite, Balcony

Family Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
2 bedrooms
Private bathroom
Bidet
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bidet
Hairdryer
Electric kettle
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Hoi An

Hai Au Boutique Hotel & Spa puts you in the heart of Hoi An, within a 20-minute stroll of popular places like Hoi An Market and Hoi An Night Market. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the pool loungers along with access to bike hire and a playground. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3-property class Hoi An City Centre hotel include An Bang Beach and Cua Dai Beach.

What's nearby

  • Hoi An Market - 9 min walk - 0.8 km
  • Chua Cau - 15 min walk - 1.3 km
  • Hoi An Night Market - 17 min walk - 1.4 km
  • An Bang Beach - 10 min drive - 4.7 km
  • Cua Dai Beach - 11 min drive - 4.4 km

Getting around

  • Da Nang Station - 29 min drive
  • Da Nang (DAD-Da Nang Intl.) - 46 min drive

Restaurants

  • ‪Hadana Bar - ‬3 min walk
  • ‪Riverside Café - ‬6 min walk
  • ‪Quan Hoang - ‬3 min walk
  • ‪Cafe Elnino - ‬1 min walk
  • ‪Easyrider Coffee & Tea - ‬1 min walk

About this property

Hai Au Boutique Hotel & Spa

Hotel with a full-service spa, a short walk to Hoi An Market
Hai Au Boutique Hotel & Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Hai Au Boutique Hotel & Spa. A round-trip airport shuttle and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Hoi An hotel is smoke free.

  • 41 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hai Au Boutique Hotel & Spa offers 41 air-conditioned accommodations with DVD players and minibars. Televisions come with cable channels. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include body wraps, body scrubs, body treatments and manicures and pedicures.

Languages

English, French, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hai Au Boutique Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 250000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Au Hotel
Hai Au
Hai Au Boutique Hotel Hoi An
Hai Au Boutique Hotel
Hai Au Hotel Hoi An
Hai Au Boutique Hoi An
Hai Au Boutique
Hai Au Boutique & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel
Hai Au Boutique Hotel & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel Hoi An

Frequently asked questions

What is the cancellation policy at Hai Au Boutique Hotel & Spa?

Hai Au Boutique Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hai Au Boutique Hotel & Spa?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Hai Au Boutique Hotel & Spa on 16 Mar 2025 start from AU$36.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hai Au Boutique Hotel & Spa?

Yep, Hai Au Boutique Hotel & Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Hai Au Boutique Hotel & Spa?

The closest beach to Hai Au Boutique Hotel & Spa is My Khe Beach (22.8 km).

Is there a spa on site at Hai Au Boutique Hotel & Spa?

Yep, there is an onsite spa at Hai Au Boutique Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and body treatments.

Does Hai Au Boutique Hotel & Spa have a pool?

Hai Au Boutique Hotel & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is there a free airport shuttle available at Hai Au Boutique Hotel & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hai Au Boutique Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hai Au Boutique Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hai Au Boutique Hotel & Spa?

No, pets and service animals are not allowed.

Hai Au Boutique Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 436 reviews
Rating 8 - Good. 158 out of 436 reviews
Rating 6 - Okay. 41 out of 436 reviews
Rating 4 - Poor. 8 out of 436 reviews
Rating 2 - Terrible. 5 out of 436 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located and very friendly staff.
Stayed 4 nights in Aug 2024

4/10 Poor

Peter, PALMWOODS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We didn't have a good stay here , rooms very not sound proof so you could hear noise from next buildings and other guests. The only good thing about hotel is it's location and breakfast .

8/10 Good

Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good . not too expensive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Jan 2024

10/10 Excellent

Huy

Liked: Cleanliness, amenities
Great hospitality!
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but most buildings in Hoi Ann affected by rising dampness.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host Helen who runs the front desk and takes care of things is awesome - super nice, friendly, knowledgeable and always a smile. Nice location pretty close to downtown and easy connection to the beach. Pool is private, decent sized and like every other pool in Vietnam at this time it is warm water. Our room faced the street but was still quiet with good windows.
Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff but property need upgrade. TV channels were poor in quality. Internet speed was good. No lift. Nice location that is close to restaurants and water.
Stayed 1 night in Jan 2020

8/10 Good

Chai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a colonial mansion turned to hotel, with huge stairways and alleys between rooms; the dining room is also huge. We just love the classic look of the building. It is within walking distance to Old Hoa An and its many attractions (UN heritage sites, silk factory, river shore walkway), shops and local markets. Breakfast buffet has a good variety of western and Vietnamese food, we were there for 5 days and still enjoyed the menu. Our room booked through Expedia is large, comfortable and clean. It has a patio door opened to a small balcony, overlooking the alley along the hotel; we could see or hear the heavy rain pattering the glass, a nostalgic memory of rainy season in Central Vietnam. We already mark this place in our future visit to Hoi An.
Stayed 4 nights in Oct 2019

8/10 Good

MCC, Macau

Liked: Staff & service, amenities, property conditions & facilities
Something about this hotel connected me to memories of a place where I used to have a youth summer camp in Portugal. I guess pretty ok for a 3-star hotel. :) I like the little balconies, the quietude... it's not too far from the main tourist spots...
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff went out of their way to help. Cannot fault them at all. Breakfast omelette cooked especially for you.. Fab for the money
Stayed 2 nights in Aug 2019

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Louisa

Liked: Cleanliness, staff & service, room comfort
Nice small hotel, close to everything.
Stayed 4 nights in Jul 2019

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and friendly. Hotel cleanliness is okay. Overall good customer service.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Lovely hotel with character and wonderful, helpful staff. Excellent location for entering the markets - a very short walk - shopping area and old town. Great breakfast and pool. My second stay at this hotel and will come again.
Stayed 2 nights in Jun 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the location perfect for getting to experience Hoi An. The room was comfortable and the property offers great value for money, the staff really tried to make our break a fantastic holiday, thanks
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is not a 4 star hotel
Stayed 3 nights in Apr 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in convenient location
Frienldly staff easy walk to old town Clean pool very good breakfast Very good Aussie hamburger
Stayed 1 night in Apr 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in good location
Friendly staff easy walking to get to old town very good breakfast amazing Aussie burger on menu good quiet location clean pool
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Good location. The breakfast is good. The first floor is very noisy.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Good location. Breakfast is good. The first floor is very noise.
Stayed 3 nights in Feb 2019

8/10 Good

Magdalene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Had a pleasant stay. Place was located some 10mins walk to Old town which is about 20mins walk to Japanese covered bridge.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018