4/10 Poor
Jadeler, vancouver, canada
28 Mar 2018
Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap stay
Unfortunately our experience wasn’t that great and I guess you get what you pay for. When we checked in, be prepared to give up your passports and Id for a day (all hotels give it right back after you checkin after a few minutes). I thought I heard the front desk say come back in an hour and when I did, she said come back again later. I didn’t since she wasn’t happy when I asked for it. The room was big enough for us but lack the extra cleanliness (the carpet under the bed was extra dirty). The room and washroom could be modernize to give it more a clean look. It was difficult to find an outlet to plug in any of our devices so that was inconvenient. Our safe didn’t work so called in staff and the they did come to our room and said he tried a few things and said something and left without it being fixed. If you are used to having face towels or floor towel, don’t expect any as there wasn’t any. The door to the room was not very good as you could hear the outside noise. The cleaning crew rang our bell at 8am which me and my family were still sleeping. Can’t believe it
I guess the positives are its cheap and included buffet and the variety of local Vietnamese food but I wouldn’t stay here again
Jadeler
Stayed 2 nights in Mar 2018
