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Althoff Grandhotel Schloss Bensberg

5.0 star property
Luxury hotel connected to a shopping centre in Bergisch Gladbach with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Althoff Grandhotel Schloss Bensberg

Courtyard
Sauna, body treatments, aromatherapy, body wraps, body scrubs, facials
Presidential Suite
Library
Cleanliness standards

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Kadettenstr., Bergisch Gladbach, NW, 51429
  • Bensberg Town Hall
    4 min walk
  • Mediterana
    3 min drive
  • Palladium
    14 min drive
  • Cologne (CGN-Cologne - Bonn)
    22 min drive

Room options

View all photos for Junior Suite

Frette Italian sheets, premium bedding, free minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Kurfuersten)

Suite (Kurfuersten)

Suite (Kurfuersten)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Lit Room

Grand Lit Room

Grand Lit Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite

Grand Suite | Living area

Grand Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 159 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Cathedral Suite

Cathedral Suite

Cathedral Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Deluxe

Frette Italian sheets, premium bedding, free minibar, in-room safe

Junior Suite Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Superior Room

Frette Italian sheets, premium bedding, free minibar, in-room safe

Grand Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Room

Frette Italian sheets, premium bedding, free minibar, in-room safe

Grand Deluxe Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Room

Hyatt Regency Cologne

Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (1004)
The price is AU$815
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hyatt Regency Cologne

About the area

Bergisch Gladbach

You'll be connected to a shopping centre at Althoff Grandhotel Schloss Bensberg, and within just a 10-minute stroll of Bensberg Town Hall and Bergisches Land Nature Park. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 4144 square feet (385 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Bergisch Gladbach hotel, attractions include Cologne Trade Fair Grounds and LANXESS Arena.

What's nearby

  • Bensberg Town Hall - 4 min walk - 0.4 km
  • Mediterana - 3 min drive - 1.9 km
  • Palladium - 14 min drive - 16.2 km
  • LANXESS Arena - 14 min drive - 16.8 km
  • Cologne Cathedral - 16 min drive - 19.9 km

Getting around

  • Bensberg U-Bahn - 6 min walk
  • Overath Station - 10 min drive
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • ‪Kauler Hof - ‬15 min walk
  • ‪Kaisersch Baach - ‬12 min walk
  • ‪Moitzfelder Grill - ‬3 min drive
  • ‪Pizza Taxi Pinocchio - ‬3 min walk
  • ‪Naturfreundehaus Hardt - ‬9 min drive

About this property

Althoff Grandhotel Schloss Bensberg

Luxury hotel connected to a shopping centre in Bergisch Gladbach with 2 restaurants
Althoff Grandhotel Schloss Bensberg offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 4144 square feet (385 square metres) and includes conference space. A hot tub, a sauna, and a library are also featured at the luxury Althoff Grandhotel Schloss Bensberg. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Bergisch Gladbach hotel.

  • 1 building
  • 111 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • 4144 sq ft of conference space
  • 385 sq. m of conference space
  • Built in 1703
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Althoff Grandhotel Schloss Bensberg offers 111 accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 82-cm flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

This Bergisch Gladbach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include minibars and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 34 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 42 for adults and EUR 21 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Vendome

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,144 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1703
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 6:00 PM and 6:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The property's pool and spa are not accessible to wheelchairs. Guests using a wheelchair may encounter issues accessing the property's garden, as the garden pathway is made of pebble stone.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 42 for adults and from EUR 21 for children
  • Airport shuttle fee: EUR 75.00 per vehicle (one way)
  • Self-parking fee: EUR 34 per night (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 PM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 50.0 per day
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Althoff Grandhotel Schloss Bensberg
Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
Althoff Grandhotel Schloss Bensberg Hotel
Althoff Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
Grandhotel Schloss Bensberg Cologne
Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
Althoff Grandhotel Schloss Bensberg Hotel
Althoff Grandhotel Schloss Hotel
Althoff Grandhotel Schloss
Hotel Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
Bergisch Gladbach Althoff Grandhotel Schloss Bensberg Hotel
Hotel Althoff Grandhotel Schloss Bensberg
Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
Althoff Grandhotel Schloss
Grandhotel Schloss Bensberg Cologne
Grandhotel Schloss Bensberg Hotel Cologne
Althoff Grandhotel Schloss Bensberg Hotel
Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
Althoff Grandhotel Schloss Bensberg Hotel Bergisch Gladbach

Frequently asked questions

What is the cancellation policy at Althoff Grandhotel Schloss Bensberg?

Althoff Grandhotel Schloss Bensberg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Althoff Grandhotel Schloss Bensberg?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Althoff Grandhotel Schloss Bensberg on 16 Dec 2024 start from AU$307.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Althoff Grandhotel Schloss Bensberg?

Yep, Althoff Grandhotel Schloss Bensberg has a self car park with in/out privileges for EUR 34 per night.

Is there a spa on site at Althoff Grandhotel Schloss Bensberg?

Yep, there is an onsite spa at Althoff Grandhotel Schloss Bensberg. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Althoff Grandhotel Schloss Bensberg have a pool?

Althoff Grandhotel Schloss Bensberg has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Althoff Grandhotel Schloss Bensberg?

Althoff Grandhotel Schloss Bensberg features a full-service spa, a health club and an indoor pool. All guestrooms come with Frette Italian sheets, 24-hour room service and free minibar items.

What makes Althoff Grandhotel Schloss Bensberg a romantic place to stay?

1 hot tub and a lounge bar, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at Althoff Grandhotel Schloss Bensberg.

Is Althoff Grandhotel Schloss Bensberg family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise that Althoff Grandhotel Schloss Bensberg is a hit with families.

Does Althoff Grandhotel Schloss Bensberg serve breakfast?

You bet, buffet breakfast is on offer weekdays from 7:00 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Althoff Grandhotel Schloss Bensberg?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Althoff Grandhotel Schloss Bensberg?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Althoff Grandhotel Schloss Bensberg?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Althoff Grandhotel Schloss Bensberg?

Furry friends are welcome at Althoff Grandhotel Schloss Bensberg, with food and water bowls on offer.

Althoff Grandhotel Schloss Bensberg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 367 out of 480 reviews" "
Rating 8 - Good. 78 out of 480 reviews" "
Rating 6 - Okay. 20 out of 480 reviews" "
Rating 4 - Poor. 11 out of 480 reviews" "
Rating 2 - Terrible. 4 out of 480 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This place is just amazing. The reality is even better than the pictures, it has to be seen to be believed. I've never stayed anywhere like this before. Great staff, great food, the local area has some nice restaurants, not too hard to get to Cologne (it's at the end of tram line 1). The wifi was a bit inconsistent but that's fairly common. I'm definitely going back.
Stayed 5 nights in Aug 2024

10/10 Excellent

riley

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Kristi

Liked: Cleanliness
Disliked: Staff & service
Service was poor and slow. A/C didn't work well in the room. The hot tub wasn't hot. Breakfast buffet was a ripoff.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel in an old, historical property. The staff were helpful, professional and spoke excellent English. There are plenty dining opportunities. The rooms were clean, the bedding comfortable and nice. Extra bed was very comfortable. Highly recommend this place!
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul, Skelmersdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting, great building, spa and indoor pool area fantastic and staff very nice and extremely helpful, particularly the lady on reception who kindly recharged my phone whilst I was in the spa.
Stayed 2 nights in Jun 2024

4/10 Poor

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The wifi in room did not work. The heating controls in the room did not work . The basin had a blocked drain. It is not giod enougj for a 5 star hotel of this standard
Stayed 1 night in Jun 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
This is a very impressive hotel. No detail is left out. From the service on check in to the restaurant and bar all was excellent. Be sure to make dinner reservations as it was booked on our arrival. However, we had a great meal and exceptional service having dinner at a hi top on the bar.
Stayed 1 night in May 2024

10/10 Excellent

john

Stayed 2 nights in Apr 2024

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Such an incredibly beautiful building & the staff are very attentive. Rooms were comfy & spa was wonderful also! we'll be back again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service
We loved the ambience, the high standard of customer service, the excellent facilities and the beautiful interior design
Stayed 1 night in Mar 2024

10/10 Excellent

Joao Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and very interesting place
Stayed 1 night in Mar 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff with great knowledge and service
Stayed 1 night in Feb 2024

10/10 Excellent

Victoria

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Quiet and perfect for our work trip. Would stay here many times over.
Stayed 5 nights in Feb 2024

10/10 Excellent

David, Doral

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A true classic, five star hotel with everything you could wish for and Amelia functioning perfectly. From the furnishings to the layout to the views to the location to the grounds, even to the small town just steps outside of the hotel property it is paradise. Add to this add to this the extraordinary restaurant offerings and proximity to cologne by urban transit. It makes for an extraordinary stay.
Stayed 1 night in Jan 2024

10/10 Excellent

David, Doral

Stayed 1 night in Jan 2024

10/10 Excellent

Roger

Stayed 1 night in Jan 2024

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the best experience with a hotel my partner and I have ever had. Our flights got changed and our luggage was lost (coming from the USA), but the staff were friendly and helpful throughout the entire mess. Not only were the staff pleasant, the hotel itself is beautiful. My partner and I were enthralled to experience such a gorgeous building during our first out of country travel. If given the chance, we would happily stay here again. Worth every penny.
Stayed 5 nights in Dec 2023

8/10 Good

Daunyel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Lara, Kensington London

Stayed 2 nights in Nov 2023

10/10 Excellent

Anurag

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel.
This property is an hold castle situated in the middle of Bensberg that is suburb of Cologne. The staff is very welcoming. I arrived super early at noon while the check-in time was 3:00pm the staff let me check in early with no hesitation. I stayed there for 5 nights and did not feel like leaving ;) The rooms/suites are very spacious with plenty of seating/relaxing area. They do provide free beverage and it will be replenished during each room service. The Italian restaurant is amazing with lots of choices. Ideally located at the downtown with plenty of restaurants and grocery stores.
Stayed 5 nights in Sep 2023

8/10 Good

Haley

Liked: Cleanliness, staff & service, room comfort
Cute stay
Nice stay in historic castle. The room was older and some of the features were not working like the towel warmer but it was a nice comfortable bed.
Stayed 2 nights in Aug 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 3 nights in Aug 2023