Hilton Dali Resort & Spa (Dali, CHN): Reviews & Deals from AU$145

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Art Deco resort with 3 restaurants and full-service spa

Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Pool
Breakfast available
Pet-friendly
24/7 front desk
Spa

includes taxes & fees

18 Feb - 19 Feb

Explore the area

Qili Bridge, South of Gantong Road, Dali, Yunnan, 671000

Dali Wenxian Road
‪5 min drive‬
Dali University
‪5 min drive‬
South Gate
‪6 min drive‬
Dali (DLU)
‪36 min drive‬

Room options

Junior Suite Lake view Room

Highlights

Balcony

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

70 sq m
Lake view
Sleeps 3
1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe King Bed Room

Highlights

Balcony

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

LED TV

Hypo-allergenic bedding

53 sq m
Lake view
Sleeps 3
1 King Bed

Executive King Lake view Room

Highlights

Balcony

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

Executive Lounge

Mini-fridge

53 sq m
Lake view
Sleeps 3
1 King Bed

Premier Twin Lake view Room

Highlights

Balcony

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

53 sq m
Lake view
Sleeps 3
2 Single Beds

Deluxe Twin Bed Room

Highlights

Balcony

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

LED TV

Hypo-allergenic bedding

53 sq m
Lake view
Sleeps 3
2 Single Beds

Executive Twin Lake view Room

Highlights

Balcony

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

Executive Lounge

Mini-fridge

53 sq m
Lake view
Sleeps 3
2 Single Beds

Deluxe Twin Lake view Room

Highlights

Balcony

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

LED TV

Hypo-allergenic bedding

53 sq m
Sea view
Sleeps 3
2 Single Beds

Premier Suite Lake view Room

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

208 sq m
Lake view
Sleeps 4
1 King Bed

Deluxe King Lake view Room

Highlights

Balcony

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

LED TV

Hypo-allergenic bedding

53 sq m
Lake view
Sleeps 3
1 King Bed

Premier King Lake view Room

Highlights

Balcony

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

53 sq m
Lake view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible

Highlights

Balcony

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

LED TV

Hypo-allergenic bedding

53 sq m
Lake view
Sleeps 2
1 King Bed

Deluxe Suite Lake view Room

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

141 sq m
Lake view
Sleeps 4
1 King Bed

King Suite Lake view Room

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually decorated

Private indoor hot tub

Air conditioning

Connecting rooms available

122 sq m
Lake view
Sleeps 3
1 King Bed

Lake-View Suite - Panoramic Cang'er Scenery

Sleeps 2
1 King Bed

Selected Room - Lake-View (Double Bed)

Sleeps 2
1 King Bed

Executive Lake-View Double Bed Room - Panoramic Cang'er Scenery

Sleeps 2
1 King Bed

Deluxe Double Bed Room Overlooking Cozy Garden Scenery

Sleeps 2
1 King Bed

Deluxe Room (2 Beds)

Sleeps 2
2 Double Beds

Accessible Room With Facilities

Sleeps 2
1 King Bed

Elegant Suite - Lake-View

Sleeps 2
1 King Bed

Deluxe Lake-View Twin Room With Private Balcony And Charming Lake View

Sleeps 2
2 Double Beds

Deluxe Lake-View Double Bed Room With Private Balcony And Charming Lake View

Sleeps 2
1 King Bed

Selected Room - Lake-View (2 Beds)

Sleeps 2
2 Double Beds

Panorama Suite - Lake-View

Sleeps 2
1 King Bed

Deluxe Lake-View Suite - Embrace Cang'er Scenery

Sleeps 2
1 King Bed

Executive Lake-View Twin Room - Panoramic Cang'er Scenery

Sleeps 2
2 Double Beds

Octonauts Themed Selected Lake-view Family Room

Sleeps 2
1 King Bed

Suite With View

Sleeps 2
1 Queen Bed

Balala Themed Selected Lake-view Family Room

Sleeps 2
1 Queen Bed and 1 Single Bed

Super Wings Themed Selected Lake-view Family Room

Sleeps 2
1 King Bed

Paul Frank Theme Suite

Sleeps 2
1 King Bed

King Deluxe Lake View

Sleeps 2
1 King Bed

Similar properties

Pool
Kids pool
Parking included
Free WiFi

for 1 room

includes taxes & fees

2 Mar - 3 Mar

About the area

Dali

A luxury stay in Dali awaits you at Hilton Dali Resort & Spa. You'll be 4.3 km (2.7 mi) from Dali University and 5.3 km (3.3 mi) from Erhai Lake. Highlights at this family-friendly resort include 3 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include massages along with access to the sauna. The restaurant, Spices All Day Dinning, is open for breakfast, lunch and dinner. The Brew Bar is the resort's own bar. Enjoy the indoor swimming pool, gym, kids' club and steam room. 11840 square feet (1100 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 4.5-property class Dali resort, you'll be 9.2 km (5.7 mi) from Three Pagodas.

View more Resorts in Dali

What's nearby

Dali University - 5 min drive
South Gate - 6 min drive
Three Pagodas - 10 min drive
Dali Museum - 10 min drive
Erhai Lake - 12 min drive

Getting around

Dali Railway Station - 32 min drive
Dali (DLU) - 36 min drive

Restaurants

‪老倌豌豆粉 - ‬11 min walk
‪达吾德清真时尚火锅 - ‬5 min drive
‪甜甜冷热饮炸烤屋 - ‬6 min drive
‪博克茶苑 - ‬6 min drive
‪一乐客栈 - ‬6 min drive

About this property

Hilton Dali Resort & Spa

Art Deco resort with 3 restaurants and full-service spa

Hilton Dali Resort & Spa offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Event space at this resort measures 11840 square feet (1100 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Hilton Dali Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Dali resort.

365 guestrooms or units

9 levels

2 buildings

3 dining venues

3 bars or lounges

11840 sq ft of conference space

1100 sq. m of conference space

Built in 2015

Kid's club (surcharge)

Supervised kids' activities (surcharge)

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

BBQ grill(s)

Television in lobby

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Swim-up bar

Hilton Dali Resort & Spa offers 365 accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 46-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Dali resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Free area shuttle
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 198 per person
3 bars/lounges
3 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free manager's reception (select days)

Restaurants on site

La Bella Luna
Spices All Day Dinning
The Brew Bar
Yu Xi

Things to do

Arcade/game room
Billiards/pool table
Children's club
Children's pool
Full-service spa
Golf
Gym
Indoor pool
Mini golf
Steam room
TV in common areas

Family friendly

Arcade/game room
Children's club (surcharge)
Children's pool
Free area shuttle
Indoor pool
Laundry facilities
Lifeguards on site
Mini golf
Rollaway/extra bed (surcharge)
Separate bedroom
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

11,840 square feet of conference space
Business centre
Computer station

Outdoors

Barbecue grill
Garden
In the mountains
On a lake
Terrace

Full-service spa

Massage
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Height-adjustable showerhead
Lift (203 centimetre wide door)
Magnifying mirror
Sign language-capable staff
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (99 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Hydromassage showerhead
Private bathroom
Separate bathtub and shower
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

46-inch LED TV with cable/satellite channels

Food and drink

24-hour room service
Free bottled water

Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Heating (climate-controlled)
Individual decor
Iron/ironing board
Laptop-compatible safe
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 August to 2 September:

Swimming pool

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! One child stays free when using existing bedding.

Rollaway/extra beds are available for CNY 400.0 per day.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 198 per person
Airport shuttle fee: CNY 300 per vehicle (one way)
Rollaway bed fee: CNY 400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

Pool access available from 9:00 AM to 11:00 PM
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Dali Resort

Hilton Dali

Hilton Dali Resort Spa

Hilton Dali Resort & Spa Dali

Hilton Dali Resort & Spa Resort

Hilton Dali Resort & Spa Resort Dali

Frequently asked questions

What is the cancellation policy at Hilton Dali Resort & Spa?

Hilton Dali Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Dali Resort & Spa?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton Dali Resort & Spa on 18 Feb 2025 start from AU$144.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Dali Resort & Spa?

Yep, Hilton Dali Resort & Spa has a free self car park.

Is there a spa on site at Hilton Dali Resort & Spa?

Yep, there is an onsite spa at Hilton Dali Resort & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Hilton Dali Resort & Spa have a pool?

Hilton Dali Resort & Spa has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 9:00 AM to 11:00 PM.

What luxury perks are available at Hilton Dali Resort & Spa?

Hilton Dali Resort & Spa features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with Hot tubs, hydromassage showerheads and premium bedding.

What makes Hilton Dali Resort & Spa a romantic place to stay?

A hot tub and al fresco dining, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hilton Dali Resort & Spa.

Is Hilton Dali Resort & Spa family-friendly?

You bet! With amenities such as a children's club, a children's pool and supervised childcare, it's no surprise that Hilton Dali Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Hilton Dali Resort & Spa?

Yep, all rooms come with private hot tubs.

Does Hilton Dali Resort & Spa serve breakfast?

Yeah, buffet brekkie is served weekdays between 6:30 AM and 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Dali Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Dali Resort & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Dali Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Dali Resort & Spa?

Furry friends are welcome at Hilton Dali Resort & Spa, with food and water bowls on offer.

Hilton Dali Resort & Spa Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

enwei

4 Nov 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Chenxi

2 June 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had such a great time staying at this resort! You get both mountain (Cang Shan) and water view (Er Hai).

Stayed 4 nights in May 2024

10/10 Excellent

LIQIONG

9 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great view and large room.

Stayed 1 night in Mar 2024

10/10 Excellent

Chung Man

Travelled with family

8 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a nice and big hotel. Staff is friendly. The Chinese restaurant as well as the breakfast buffet is very good. I would consider staying here again.

Stayed 4 nights in May 2024

4/10 Poor

Jorgen K.

Travelled with family

6 May 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing and not worth the price

For the big amount of money we have paid for the stay we are very disappointed. Your hotel is not in good order and no maintenance is done since it was built. The jacuzzi didn’t work, the kids club is dirty and many things are broken. Mini golf not working, air condition in the room not working. No one spoke a word English despite this is supposed to be a 5 star international hotel.

Stayed 5 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group

22 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experiences

Send me message about my lost goods after checked out and left. Nice feeling everywhere in the details .

Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

2 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience in beautiful setting.

Beautiful setting overlooking Erhai Lake. Spacious rooms with large balconies. Great gym and indoor pool. The hotel is set on a large campus with a front garden that has space for lounging. The breakfast buffet is extensive with fresh juices, local Chinese specialties and Western items as well. Service is very good as the staff responded quickly to needs.

Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group

16 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

We booked 5 rooms. The room are nice, staff are helpful and friendly. However, one of our room the tv remote was not working, and there is a day where one of the twin beds not made. One of the room the cleaner did not removed some dirty tissues paper. We need to walk about 10 minutes to find food outside the hotel. However, these are just some minor issues, our overall stay in the hotel is still excellent.

Stayed 2 nights in Dec 2019

10/10 Excellent

Addison

Travelled with group

10 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was beautiful, with amazing views of the town and Erhai Lake. Staff were friendly, very helpful and professional. Room was huge, and the buffet dinner at Spices restaurant was amazing.

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

26 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner

30 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is in a delightful location, easily accessible from both Dali railway station and airport, very handy for Dali Old Town, and is a joy in itself in terms of guestrooms, restaurants, public areas, and grounds.

Stayed 4 nights in Apr 2019

10/10 Excellent

Leona

9 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Dali Hotel

We had a fabulous stay at the beautiful Dali Resort and Spa. Service was friendly and extremely helpful throughout. Scott Yu in F&B made our time especially enjoyable. We also had a gorgeous lake view from our room. Overall, extremely satisfied.

Stayed 2 nights in Nov 2018

10/10 Excellent

Frederick

7 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Fine Hotel

All in aĺl, the 2 nigt stay was very enjoyable. The room is quite large and well appointed. The large hotel has a fine vista of the Dali lake from its elevated position. This hotel was a little bit isolated so one was dependant upon the hotel's facilities. They were however quite good so no complaints. Room service is a bit weak on selection but food good. Breakfast is excellent with a wide selection. The hotel picked us up at the railway station effeciently and at a reasonable price. The free shuttle bus to the delightful old town was relaible. The heated swimming pool and gym was clean, tidy and complete. As I said a fine hotel.

Stayed 2 nights in Dec 2018

10/10 Excellent

Maria

11 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort hotel.

Nice big room. The hotel was opened three years ago so everything was relatively new. Too bad we checked in rather late & had to leave early in the morning & didn’t get to use the hotel facilities

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

18 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the greatest hotel experiences.

One of the greatest hotel experiences. Hilton Dali has great service, beautiful setting, and a fantastic Chinese restaurant. The restaurant was so good that we changed our plans just to eat every meal there. The location is peaceful and quite but is a bit of a drive from the urban center. I don't mind that since the taxi ride is only about $4-5 USD. Both the hotel and the Dali area are highly recommended.

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

10 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice relaxing stay at a quiet resort hotel. Rooms are comfortable and service is good. The breakfast buffet is decent. The restaurants were good although a little expensibe which is to be expected of such restaurant hotels. The main downside is the semi-remote location. It is not convenient to get to shops or restaurants outside the hotel. A shuttle bus is available at regular times to take guests to the ancient tian of Dali and pick them up.

Stayed 3 nights in Jul 2018

10/10 Excellent

Daniel

1 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2018

8/10 Good

Samantha, Melbourne, Australia

7 July 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over and above customer service by staff

Manager and concierge are particularly helpful whenever we contact them for something. Every other staff who works pass us will greet us politely. It really makes us feel welcomed as honoured guests. The hotel has a car service (RMB$30) to head into the city, however, the service is outsourced to individual drivers (with their own car), resulting in drivers being pushy. Our driver wants us to call him directly for pick up from the city and when I refused (and use hotel's hotline to call for pick us instead), it just so happen that the same driver was sent out to us and we received a call from that driver, claiming that his tyres have gone flat and will not come to pick us up. He later organized for another driver to pick us up. Facilities are pretty standard with the pool a bit worn down. The interior of the rooms (twin lake view room) are well polished but the outdoor corridors that lead to our building and rooms are below 5star standard in design, it feels like a cheaper Chinese 5 star version rather than of international standard.

Stayed 1 night in Jul 2018

10/10 Excellent

Sizhen

25 June 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with amazing view!

The hotel is absolutely stunning! Great interior, new, overlooking Erhai! Only down point is that you need to take a cab going to places and restaurant, but it’s very affordable.

Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

22 June 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice experience, friendly staff, cool swimming pool

Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

20 June 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and new hotel

Hotel was beautiful. Only issue was with checkin. I had indicated I wanted a non smoking room but they had assigned me smoking rooms. Took a lot longer to change the room configuration for me. Executive lounge was worth the view at breakfast

Stayed 2 nights in Jun 2018

8/10 Good

Irene

1 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Manuel

20 Dec 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and food very good. Communication could be difficult at times

Stayed 2 nights in Dec 2017

8/10 Good

tony

15 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star hotel trying for 6 stars!

Very.very nice hotel with outstanding staff that couldn't do enough to help make your stay pleasant. the hotel is new so everything is as you would expect in a Hilton property. The only reason I didn't give them full marks in every category is that there seemed to be no control over temperature and the room was a constant 24-25c even when set at 18-20c. I feel a little unfair not giving full marks as we did not complain to the front desk as I was ill the last 2 days and didn't feel like dealing with the effort to resolve. My overall impression is that if had brought it to their attention they would have relocated us or fixed the issue.

Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

28 Feb 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton Dali Resort & Spa

Photo gallery for Hilton Dali Resort & Spa

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite Lake view Room

Junior Suite Lake view Room

Highlights

View all photos for Deluxe King Bed Room

Deluxe King Bed Room

Highlights

View all photos for Executive King Lake view Room

Executive King Lake view Room

Highlights

View all photos for Premier Twin Lake view Room

Premier Twin Lake view Room

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View all photos for Deluxe Twin Bed Room

Deluxe Twin Bed Room

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View all photos for Executive Twin Lake view Room

Executive Twin Lake view Room

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View all photos for Deluxe Twin Lake view Room

Deluxe Twin Lake view Room

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View all photos for Premier Suite Lake view Room

Premier Suite Lake view Room

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View all photos for Deluxe King Lake view Room

Deluxe King Lake view Room

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View all photos for Premier King Lake view Room

Premier King Lake view Room

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View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

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View all photos for Deluxe Suite Lake view Room

Deluxe Suite Lake view Room

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View all photos for King Suite Lake view Room

King Suite Lake view Room

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View all photos for Lake-View Suite - Panoramic Cang'er Scenery

Lake-View Suite - Panoramic Cang'er Scenery

View all photos for Selected Room - Lake-View (Double Bed)

Selected Room - Lake-View (Double Bed)

View all photos for Executive Lake-View Double Bed Room - Panoramic Cang'er Scenery

Executive Lake-View Double Bed Room - Panoramic Cang'er Scenery

View all photos for Deluxe Double Bed Room Overlooking Cozy Garden Scenery

Deluxe Double Bed Room Overlooking Cozy Garden Scenery

View all photos for Deluxe Room (2 Beds)

Deluxe Room (2 Beds)

View all photos for Accessible Room With Facilities

Accessible Room With Facilities

View all photos for Elegant Suite - Lake-View

Elegant Suite - Lake-View

View all photos for Deluxe Lake-View Twin Room With Private Balcony And Charming Lake View

Deluxe Lake-View Twin Room With Private Balcony And Charming Lake View

View all photos for Deluxe Lake-View Double Bed Room With Private Balcony And Charming Lake View

Deluxe Lake-View Double Bed Room With Private Balcony And Charming Lake View

View all photos for Selected Room - Lake-View (2 Beds)

Selected Room - Lake-View (2 Beds)

View all photos for Panorama Suite - Lake-View

Panorama Suite - Lake-View

View all photos for Deluxe Lake-View Suite - Embrace Cang'er Scenery

Deluxe Lake-View Suite - Embrace Cang'er Scenery

View all photos for Executive Lake-View Twin Room - Panoramic Cang'er Scenery

Executive Lake-View Twin Room - Panoramic Cang'er Scenery

View all photos for Octonauts Themed Selected Lake-view Family Room

Octonauts Themed Selected Lake-view Family Room

View all photos for Suite With View

Suite With View

View all photos for Balala Themed Selected Lake-view Family Room

Balala Themed Selected Lake-view Family Room

View all photos for Super Wings Themed Selected Lake-view Family Room

Super Wings Themed Selected Lake-view Family Room

View all photos for Paul Frank Theme Suite