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Candlewood Suites Dallas Plano East Richardson by IHG

2.5 star property
Hotel in Plano with 24-hour fitness centre and 24-hour business centre

Photo gallery for Candlewood Suites Dallas Plano East Richardson by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
Studio Suite
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is AU$134
includes taxes & fees
5 May - 6 May

Explore the area

Map
2401 E George Bush Highway, Plano, TX, 75074
  • CityLine
    ‪3 min drive‬
  • Eisemann Center for the Performing Arts
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪7 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪31 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Down duvets, in-room safe, individually decorated

Studio Suite, 1 Queen Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Down duvets, in-room safe, individually decorated

Studio Suite, 1 King Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Down duvets, in-room safe, individually decorated

Studio Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • Sleeps 2
  • 1 Single Bed

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About the area

Plano

At Candlewood Suites Dallas Plano East Richardson by IHG you'll be 2 km (1.2 mi) from CityLine and 3.5 km (2.2 mi) from Interurban Railway Museum. Highlights at this hotel include free self-parking, a 24-hour gym and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre, a snack bar/deli and laundry facilities. .Attractions within a 10-minute drive of this Plano hotel include University of Texas at Dallas and Baylor Scott & White The Heart Hospital.

What's nearby

  • CityLine - 3 min drive - 2.4 km
  • Eisemann Center for the Performing Arts - 5 min drive - 5.6 km
  • Curtis Culwell Center - 6 min drive - 7.4 km
  • Plano Convention Center - 7 min drive - 6.2 km
  • University of Texas at Dallas - 7 min drive - 8.6 km

Getting around

  • Bush Turnpike Station West - 3 min drive
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth International Airport (DFW) - 31 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive

About this property

Candlewood Suites Dallas Plano East Richardson by IHG

Hotel in Plano with 24-hour fitness centre and 24-hour business centre
There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Dallas Plano East Richardson by IHG. Free self parking is available.

This Plano hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 5 levels
  • Built in 2009
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
Candlewood Suites Dallas Plano East Richardson by IHG offers 92 air-conditioned accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. Premium cable televisions are provided. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express & Suites Plano East - Richardson by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,008 reviews
The price is AU$136
includes taxes & fees
27 Apr - 28 Apr
Holiday Inn Express & Suites Plano East - Richardson by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel Plano East
Candlewood Suites Plano East
Candlewood Suites Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Plano East Richardson by IHG Hotel
Candlewood Suites Dallas Plano East Richardson by IHG Plano
Candlewood Suites Dallas Plano East Richardson an IHG Hotel

Frequently asked questions

What is the cancellation policy at Candlewood Suites Dallas Plano East Richardson by IHG?

Candlewood Suites Dallas Plano East Richardson by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Dallas Plano East Richardson by IHG?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Dallas Plano East Richardson by IHG on 5 May 2025 start from AU$134.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Dallas Plano East Richardson by IHG?

Yep, Candlewood Suites Dallas Plano East Richardson by IHG has a free self car park.

Is there a free airport shuttle available at Candlewood Suites Dallas Plano East Richardson by IHG?

No, Candlewood Suites Dallas Plano East Richardson by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Dallas Plano East Richardson by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Candlewood Suites Dallas Plano East Richardson by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 230 out of 473 reviews
Rating 8 - Good. 134 out of 473 reviews
Rating 6 - Okay. 46 out of 473 reviews
Rating 4 - Poor. 21 out of 473 reviews
Rating 2 - Terrible. 42 out of 473 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Quite location
Stayed 1 night in Nov 2024

2/10 Terrible

irfana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk person attitude was terrible… He is not accommodating and rude behavior.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jas

Stayed 1 night in Dec 2024

8/10 Good

Anjum, burlington

Liked: Cleanliness, staff & service, property conditions & facilities
An ok place for the price.
Stayed 9 nights in Nov 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Joy Premkumar

Stayed 10 nights in Nov 2024

10/10 Excellent

Robert, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. I was on the third floor and didn’t hear any traffic or noise from outside. The rooms may appear outdated, but the bed was so comfy, the shower hot for a long shower, very clean and safe. I loved the staff. Not one or the five staff members I encountered seemed like they worked there, but more like you were welcomed there.
Stayed 1 night in Dec 2024

8/10 Good

Breann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Trelonza

Stayed 1 night in Dec 2024

2/10 Terrible

ASAD

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

madhuri

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms could have been cleaner
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rikiyia

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very easy to find accessible off the highway. The hotel was clean and fresh and our room was available early. Check in was a breeze and the GM and front desk staff were truly the highlight. I will forever book this hotel. The kitchenette was very handy, cleaned and stocked well.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Nov 2024

8/10 Good

Hao

Stayed 5 nights in Oct 2024

6/10 Okay

Vanette

Business traveller
Liked: Staff & service

Average

It was an average hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall not a bad place to stay.

The staff was friendly and helpful when I had questions. The room had a very comfortable bed and everything was clean. There were quite a few folks staying there and despite that it was very quiet. I would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2024

10/10 Excellent

Filmon

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Close to where I was working.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Liked: Property conditions & facilities
The people were great. We had a nice time. Very nice hotel
Stayed 2 nights in Sep 2024

6/10 Okay

Holly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel does not accept cash. It made it very inconvenient because I don’t use credit cards. You also have to pay $100 deposit for your room, and wait 2 days for reimbursement. They also do not have a pool!!!
Stayed 3 nights in Aug 2024