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Embassy Suites by Hilton Dallas DFW Airport North

3.5 star property
Family-friendly hotel with free breakfast and free airport shuttle
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Embassy Suites by Hilton Dallas DFW Airport North

Lobby
View from room
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Pool
    Pool
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
The price is AU$278
includes taxes & fees
17 Nov - 18 Nov

Explore the area

Map
2401 Bass Pro Dr, Grapevine, TX, 76051
  • Grapevine Mills Mall
    19 min walk
  • SEA LIFE Grapevine Aquarium
    2 min drive
  • LEGOLAND® Discovery Center
    3 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    6 min drive

Room options

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Balcony

55-inch Smart TV with satellite channels, TV, pay films

Premium Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Penthouse, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 102 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 43 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for King, Deluxe Suite, Balcony

55-inch Smart TV with satellite channels, TV, pay films

King, Deluxe Suite, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Two Double and One Sofa Bed Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite Two Double and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Corner

55-inch Smart TV with satellite channels, TV, pay films

Room, 1 King Bed with Sofa bed, Balcony, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 44 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite One King and One Sofa Bed Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite One King and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed

55-inch Smart TV with satellite channels, TV, pay films

Premium Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

55-inch Smart TV with satellite channels, TV, pay films

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch Smart TV with satellite channels, TV, pay films

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 44 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

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includes taxes & fees
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About the area

Grapevine

A family-friendly stay in Grapevine awaits you at Embassy Suites by Hilton Dallas DFW Airport North. You'll be 1.6 km (1 mi) from Grapevine Mills Mall and 2.8 km (1.7 mi) from Gaylord Texan Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Sportsman, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 28469 square feet (2645 square metres) of event facilities include 22 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find a 24-hour gym, a free manager's reception and Wi-Fi in public areas. There's also self parking, along with the convenience of a free airport shuttle. .Within a 15-minute drive of this 3.5-property class Grapevine hotel, attractions include Southlake Town Square and Irving Convention Center.

What's nearby

  • Grapevine Mills Mall - 19 min walk
  • Great Wolf Lodge Waterpark - 3 min drive
  • LEGOLAND® Discovery Center - 3 min drive
  • Meow Wolf Grapevine - 3 min drive
  • Gaylord Texan Convention Center - 3 min drive

Getting around

  • DFW Airport North Station - 6 min drive
  • Centreport Station - 15 min drive
  • Dallas-Fort Worth International Airport (DFW) - 6 min drive

Restaurants

  • ‪Food Court - ‬17 min walk
  • ‪Chili's Grill & Bar - ‬2 min drive
  • ‪Rainforest Cafe - ‬18 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Whataburger - ‬7 min walk

About this property

Embassy Suites by Hilton Dallas DFW Airport North

Family-friendly hotel with free breakfast and free airport shuttle
Embassy Suites by Hilton Dallas DFW Airport North offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business centre, 22 meeting rooms, and limo/town car service. Event space at this hotel measures 28469 square feet (2645 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the family-friendly Embassy Suites by Hilton Dallas DFW Airport North. A roundtrip airport shuttle at scheduled times and A shopping centre shuttle are free. Parking is available for a fee.

This 3.5-star Grapevine hotel is smoke free.

  • 1 building
  • 329 guestrooms or units
  • 12 levels
  • 28469 sq ft of conference space
  • 2645 sq. m of conference space
  • Built in 1999
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Dallas DFW Airport North offers 329 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grapevine hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per night)

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Free shopping centre shuttle
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Sportsman

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 28,469 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.98 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per night (rates may vary)
  • Uncovered self-parking fee: USD 20.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites DFW Airport
Embassy Suites Hilton Dallas DFW Airport North Hotel Grapevine
Embassy Suites DFW Airport North/Outdoor World Grapevine
Embassy Suites DFW Airport North/Outdoor World Hotel
Embassy Suites DFW Airport North/Outdoor World Hotel Grapevine
Embassy Suites DFW North/Outdoor World
Embassy Suites Hilton Dallas DFW Airport North Grapevine
Embassy Suites by Hilton Dallas DFW Airport North Hotel
Embassy Suites by Hilton Dallas DFW Airport North Grapevine

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Dallas DFW Airport North?

Embassy Suites by Hilton Dallas DFW Airport North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Dallas DFW Airport North?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Dallas DFW Airport North on 17 Nov 2024 start from AU$275.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Dallas DFW Airport North?

Yep, Embassy Suites by Hilton Dallas DFW Airport North has free RV/bus/truck parking. An uncovered self car park with in/out privileges is also available for USD 20.00 per night.

Does Embassy Suites by Hilton Dallas DFW Airport North have a pool?

Embassy Suites by Hilton Dallas DFW Airport North has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Embassy Suites by Hilton Dallas DFW Airport North a romantic place to stay?

A lounge bar and late-night room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Dallas DFW Airport North.

Is Embassy Suites by Hilton Dallas DFW Airport North family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Embassy Suites by Hilton Dallas DFW Airport North is a hit with families.

Does Embassy Suites by Hilton Dallas DFW Airport North serve breakfast?

Yeah, our travelers give top marks to the free cooked-to-order breakfast here! Served weekdays from 6:00 AM to 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Dallas DFW Airport North?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Embassy Suites by Hilton Dallas DFW Airport North?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Dallas DFW Airport North?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Dallas DFW Airport North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 597 out of 1024 reviews" "
Rating 8 - Good. 185 out of 1024 reviews" "
Rating 6 - Okay. 103 out of 1024 reviews" "
Rating 4 - Poor. 66 out of 1024 reviews" "
Rating 2 - Terrible. 73 out of 1024 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Love the breakfast options
Stayed 1 night in Aug 2024

10/10 Excellent

keegan

Stayed 3 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Oklahoma City

Travelled with family, Travelled with family and small children
Had a great time with the kids. The staff was amazing and the place was beautiful. My niece wanted to turn around and go back for 10 days!
Stayed 2 nights in Aug 2024

2/10 Terrible

Ronald

Stayed 1 night in Aug 2024

10/10 Excellent

Renea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great happy hour, breakfast. Service was awesome! Room wasn’t super cold, beds were tiny.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great breakfast
School clothes shopping
Stayed 1 night in Jul 2024

6/10 Okay

Zaven

Stayed 1 night in Jul 2024

6/10 Okay

Brenda

Liked: Cleanliness
Hotel crowded. Parking full with inadequate lighting. No ice machines working. Noisy in atrium after 11:00p.m. Staff not friendly on arrival. Will not stay at this hotel again. .
Stayed 1 night in Jul 2024

10/10 Excellent

Abdullah

Stayed 1 night in Jul 2024

8/10 Good

pam

Travelled with family
Liked: Staff & service
Front door not working! Room smelled of smoke! Outside dirty
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Senequa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Danny

Travelled with family
Liked: Property conditions & facilities
Hot
AC didn't work in room.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Always a great place to stay
Stayed 1 night in Jul 2024

8/10 Good

Louise

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Ede

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. Will be staying there again every chance I get!
Stayed 4 nights in Jul 2024

8/10 Good

kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Juana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever stayed
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discrimination & unprofessional
Gentleman (M) front desk was rude & vindictive. Called multiple times but never answered. Called embassy customer service line to get assistance. Once connected to front desk he called my husband a liar & said we never tried to communicate with him unfortunately the call log don’t lie on his phone which shows the multiple attempts of calls but still was being called a liar and he wasn’t going to deal with a liar and hung up on us. Completely unprofessional and rude towards a person with a medical disability that was needing assistance but ended up sleeping on the airport floor & denied refund. Hotel has misleading information on the website & phone gretting prompt.
Stayed 1 night in Jul 2024

6/10 Okay

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room and hotel were nice overall. However, the a/c wasn’t working very well and we couldn’t get the temperature in the room cool enough for sleeping. Three out of 4 of our family members were awake in the middle of the night because of the issue. I called the front desk to explain and request a fan. They brought up the fan in a timely manner. I also reported this in the morning to staff. They responded promptly, offering a maintenance person to check it out and giving a discount. The customer service was great, but our sleep was negatively impacted. If I’m in the area, I would attempt another stay at this hotel, because of the customer service.
Stayed 1 night in Jul 2024

2/10 Terrible

Kacie

Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ilse

Stayed 4 nights in Jul 2024