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Embassy Suites by Hilton Dallas DFW Airport North

3.5 star property
Family-friendly hotel with free breakfast and free airport shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Dallas DFW Airport North

Lobby
Presidential Suite
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Bar
The price is AU$261
includes taxes & fees
29 Dec - 30 Dec

Explore the area

Map
2401 Bass Pro Dr, Grapevine, TX, 76051
  • Grapevine Mills Mall
    19 min walk
  • Uncle Buck's Brewery and Steakhouse
    4 min walk
  • DFW Airport North Station
    6 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    6 min drive

Room options

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Balcony

55-inch Smart TV with satellite channels, TV, pay films

Premium Suite, 1 King Bed, Balcony

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Penthouse, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 102 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 43 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for King, Deluxe Suite, Balcony

55-inch Smart TV with satellite channels, TV, pay films

King, Deluxe Suite, Balcony

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Two Double and One Sofa Bed Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite Two Double and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Corner

55-inch Smart TV with satellite channels, TV, pay films

Room, 1 King Bed with Sofa bed, Balcony, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 44 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite One King and One Sofa Bed Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite One King and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed

55-inch Smart TV with satellite channels, TV, pay films

Premium Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

55-inch Smart TV with satellite channels, TV, pay films

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch Smart TV with satellite channels, TV, pay films

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 44 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Pool

Hyatt Place Dallas/Grapevine

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.2 out of 5, Very good, (1065)
The price is AU$173
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hyatt Place Dallas/Grapevine

About the area

Grapevine

A family-friendly stay in Grapevine awaits you at Embassy Suites by Hilton Dallas DFW Airport North. You'll be within a 20-minute walk of Grapevine Mills Mall and 2.8 km (1.7 mi) from Gaylord Texan Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Hallfords, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 28469 square feet (2645 square metres) of event facilities include 22 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find a 24-hour gym, a free manager's reception and Wi-Fi in public areas. There's also self parking, along with the convenience of a free airport shuttle. .In proximity to this 3.5-property class Grapevine hotel you'll find Irving Convention Center.

What's nearby

  • Grapevine Mills Mall - 19 min walk
  • Great Wolf Lodge Waterpark - 3 min drive
  • LEGOLAND® Discovery Center - 3 min drive
  • Meow Wolf Grapevine - 3 min drive
  • Gaylord Texan Convention Center - 3 min drive

Getting around

  • DFW Airport North Station - 6 min drive
  • Centreport Station - 15 min drive
  • Dallas-Fort Worth International Airport (DFW) - 6 min drive

Restaurants

  • ‪Food Court - ‬17 min walk
  • ‪Chili's Grill & Bar - ‬2 min drive
  • ‪Rainforest Cafe - ‬18 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Whataburger - ‬7 min walk

About this property

Embassy Suites by Hilton Dallas DFW Airport North

Family-friendly hotel with free breakfast and free airport shuttle
Embassy Suites by Hilton Dallas DFW Airport North offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business centre, 22 meeting rooms, and limo/town car service. Event space at this hotel measures 28469 square feet (2645 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the family-friendly Embassy Suites by Hilton Dallas DFW Airport North. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3.5-star Grapevine hotel is smoke free.

  • 1 building
  • 329 guestrooms or units
  • 12 levels
  • 28469 sq ft of conference space
  • 2645 sq. m of conference space
  • Built in 1999
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Dallas DFW Airport North offers 329 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grapevine hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per night)

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Limo/town car service
  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Hallfords

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 28,469 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.98 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per night (rates may vary)
  • Uncovered self-parking fee: USD 20.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites DFW Airport
Embassy Suites Hilton Dallas DFW Airport North Hotel Grapevine
Embassy Suites DFW Airport North/Outdoor World Grapevine
Embassy Suites DFW Airport North/Outdoor World Hotel
Embassy Suites DFW Airport North/Outdoor World Hotel Grapevine
Embassy Suites DFW North/Outdoor World
Embassy Suites Hilton Dallas DFW Airport North Grapevine
Embassy Suites by Hilton Dallas DFW Airport North Hotel
Embassy Suites by Hilton Dallas DFW Airport North Grapevine

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Dallas DFW Airport North?

Embassy Suites by Hilton Dallas DFW Airport North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Dallas DFW Airport North?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Dallas DFW Airport North on 29 Dec 2024 start from AU$258.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Dallas DFW Airport North?

Yep, Embassy Suites by Hilton Dallas DFW Airport North has an uncovered self car park with in/out privileges for USD 20.00 per night.

Does Embassy Suites by Hilton Dallas DFW Airport North have a pool?

Embassy Suites by Hilton Dallas DFW Airport North has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Embassy Suites by Hilton Dallas DFW Airport North a romantic place to stay?

A lounge bar and late-night room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Dallas DFW Airport North.

Is Embassy Suites by Hilton Dallas DFW Airport North family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Embassy Suites by Hilton Dallas DFW Airport North is a hit with families.

Does Embassy Suites by Hilton Dallas DFW Airport North serve breakfast?

Yeah, our travelers give top marks to the free cooked-to-order breakfast here! Served weekdays from 6:00 AM to 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Dallas DFW Airport North?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Embassy Suites by Hilton Dallas DFW Airport North?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Dallas DFW Airport North?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Dallas DFW Airport North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 615 out of 1044 reviews" "
Rating 8 - Good. 185 out of 1044 reviews" "
Rating 6 - Okay. 104 out of 1044 reviews" "
Rating 4 - Poor. 68 out of 1044 reviews" "
Rating 2 - Terrible. 72 out of 1044 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Slava

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good time at the Embassy Suites... see you next year!
Stayed 1 night in Sep 2024

2/10 Terrible

Connor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, amenities
The breakfast was great! Very disappointing that we had to pay $20.00 per night for parking when we already paid for the room. Also, the room was nice. However, the shower handle kept falling off and the second night we were there we had no hot water so we had to take a cold shower. The staff were very friendly!
Stayed 2 nights in Sep 2024

6/10 Okay

James

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

J Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and felt safe -always. Made to order breakfasts were perfect. Only problem is Hallfords Bar and Grill… service non-existent. Waited 15 minutes and no eye contact, no explanation… total snub.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kiley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and nice! Staff was quick and extremely helpful. We did have a suite and the pull out sofa was like sleeping on metal. Luckily it was just one person so we put the couch back together and slept ok for the night.
Stayed 1 night in Sep 2024

6/10 Okay

Bridgette

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The Embassy suites looks great on first glance, however many things were not kept to high standards. The lobby restroom was disgusting. No toilet paper in any stall—it appeared to have not been cleaned in a few days. The towel rack in our suite and toilet paper holder were both broken. The sink had a small leak. The 2 double beds were very small and uncomfortable. The sofa bed was terrible. We could feel every spring in the thin mattress. The walls were thin and the other guest were loud. The breakfast was the highlight. The made to order omelets were delicious. Overall, it was okay for a 2 night stay but we definitely will not stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Jaymie

Travelled with family, Travelled with family and small children
Liked: Staff & service
The room smelt lile weed when we got there, then each day when we'd return it smelt almost of mildew/moisture. We opened the sliders and aired it out and it was better. Bed and pillows were comfortable, though the sheet on the pull out bed was still damp. Overall it was good. The items we had an issue with could be easily fixed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ramin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We certainly enjoyed our stay. The hotel is very clean and quiet. The staff was very friendly and welcoming. We enjoyed a good breakfast. Omelettes made to order. Coffee was good and hot. Beds were nice and comfortable. No trouble sleeping.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. It served as a Home away from Home.
Stayed 1 night in Aug 2024

4/10 Poor

Pat

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has really ran down. Rooms need updated especially for the price. Staff was not helpful at the front desk. Couch was ripped, curtains were broken could not close to get sun out. Floors dirty upon arrival. Hair in the bathtub. Lots of trash and food in the hallways. Breakfast is the same everyday. They did not offer fresh items
Stayed 3 nights in Sep 2024

4/10 Poor

Sarah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice hotel, but much left to be said for service.
Came here with my significant other for a night away together. We were told the restaurant was open until 10 p.m. and we sat at a table around 8:45. We ordered two drinks and were ignored entirely until we walked up to the bar to say we needed our check. We figured we'd just order food now and just have it sent up to the room, but were told the kitchen closed at 9 p.m. The room was very nice... Until we discovered we couldn't get the room above 62 degrees because the heater didn't work. I know normally, given the typical weather here in september that wouldn't have been an issue, but that night it got down to the 50s (go figure). Made for a very miserable night trying to take a hot shower at 1 a.m. to warm up a little, only to be met with nothing but cold water even after leaving the shower running for 10 minutes. Didn't help that the rooms don't have a phone to call down to the front desk combined with me having left my phone down in the car. Woke up to the same issue around 5:30; so, we decided to go down to breakfast a few minutes early and stop by the front desk. The man didn't seem to worried about our night once learning we were only there for that night and checking out in a few hours, which was extremely disappointing considering the amount of money we paid for a suite. And although we will never be returning in the future, the breakfast, was absolutely perfect and I do recommend it. Our omelettes were so delicious and the hot coffee couldn't have tasted any better.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Amazing! Our only small complaint would be we wish the pool water would have been warm and not so cold and we wish there would have been a hot tub. The breakfast was fabulous and the staff was extremely friendly and helpful.
Stayed 1 night in Sep 2024

6/10 Okay

Gary

Stayed 1 night in Sep 2024

10/10 Excellent

Dolobowsky D.

Business traveller
Liked: Amenities
Awesome
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Brant

Travelled with group
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic stay. I had awesome experience. Thank you guys
Stayed 2 nights in Sep 2024