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Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

3.5 star property
Art Deco hotel connected to the convention centre in Frisco with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Meeting facility
Indoor pool
Exterior
Suite, 1 King Bed, Balcony, View | View from room
Free daily full breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is AU$222
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
7600 John Q Hammons Dr, Frisco, TX, 75034
  • Comerica Center
    4 min walk
  • Stonebriar Centre Mall
    5 min walk
  • Riders Field
    5 min walk
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    23 min drive

Room options

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed - double
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed - double
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Non Smoking

Presidential Room, 1 King Bed, Non Smoking

Presidential Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

View from room

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

View from room

Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

View from room

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, View

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

View from room

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, View

Suite, 1 King Bed, Balcony, View | View from room

Suite, 1 King Bed, Balcony, View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premier Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

View from room

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 44.7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premier Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed - double
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior
Drury Inn & Suites Dallas Frisco
Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (1004)
The price is AU$180
for 1 night
includes taxes & fees
19 Nov - 20 Nov
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About the area

Frisco

You'll be connected to the convention centre at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center, and within just a 10-minute stroll of Stonebriar Centre Mall and Comerica Center. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool and free daily breakfast. .Lobby Bar serves American cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 90000 square feet (8361 square metres) of event facilities include 50 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include a 24-hour gym, a free manager's reception and Wi-Fi in public areas. Free full breakfast is available daily between 6:00 AM and 9:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3.5-property class Frisco hotel include Ford Center at The Star and Legacy West.

What's nearby

  • Comerica Center - 4 min walk
  • Stonebriar Centre Mall - 5 min walk
  • KidZania USA - 8 min walk
  • Ford Center at The Star - 2 min drive
  • Legacy West - 3 min drive

Getting around

  • Dallas-Fort Worth International Airport (DFW) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Dave & Buster's - ‬12 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Jimmy John's - ‬7 min walk
  • ‪Norma's Cafe - ‬10 min walk

About this property

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Art Deco hotel connected to the convention centre in Frisco with free breakfast
Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

A 24-hour business centre and 50 meeting rooms are available. Event space at this hotel measures 90000 square feet (8361 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Frisco hotel.

  • 1 building
  • 330 guestrooms or units
  • 14 levels
  • 90000 sq ft of conference space
  • 8361 sq. m of conference space
  • Built in 2005
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center offers 330 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Televisions come with premium cable channels and pay-per-view films. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 10.95 per 24-hour period)

Parking and transport

  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 50 meeting rooms
  • Conference centre (90,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 18 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Dallas-Frisco Hotel Convention Center
Embassy Suites Hotel Convention Center
Embassy Suites Convention Center
Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
Embassy Suites Hilton Dallas Convention Ctr Hotel
Embassy Suites Hilton Dallas Frisco Convention Ctr
Embassy Suites Hilton Dallas Convention Ctr
Embassy Suites Dallas Frisco Hotel Convention Center Spa
Embassy Suites Hilton Dallas Convention Ctr Hotel
Embassy Suites Hilton Dallas Frisco Convention Ctr
Embassy Suites Hilton Dallas Convention Ctr
Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
Embassy Suites Dallas Frisco Hotel Convention Center Spa

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center on 24 Nov 2024 start from AU$221.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Yep, Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center has a self car park with in/out privileges for USD 18 per night.

Does Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center have a pool?

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center has an indoor pool.

What makes Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center.

Is Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center is a hit with families.

Does Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center serve breakfast?

Yeah, free full breakfast is available daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

No, Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1007 reviews" "
Rating 8 - Good. 208 out of 1007 reviews" "
Rating 6 - Okay. 110 out of 1007 reviews" "
Rating 4 - Poor. 62 out of 1007 reviews" "
Rating 2 - Terrible. 64 out of 1007 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, room comfort
Stay with embassy
When I arrived to the room it smelled like smoke, there were dirty black socks on the floor by the dresser in the room.. sonI asked them to clean the room they did, the front desk lady told me people check out and go back to the room after meetings and change , I guess they check out and still have key access and after the room is cleaned ?
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose, Clovis

Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tania

Stayed 2 nights in Aug 2024

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

MOHAMMAD

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is nothing like the buffet at the Denton, TX Embassy Suites where it is so much more plentiful.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Alice

Stayed 1 night in Aug 2024

4/10 Poor

Brandon

Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Stayed 1 night in Jul 2024

8/10 Good

Blaise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Bishene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good. The secure latch on door was broken but we felt safe. The afternoon happy hour was good and the staff was excellent. We had a great time.
Stayed 2 nights in Jul 2024

2/10 Terrible

Cecy, IRVING

Liked: Cleanliness
Disliked: Staff & service
I am VERY dissatisfied with this hotel that I don't know where to start... I've reserved a room with balcony, didn't get that. I initially booked 2 nights, well we've checked in Friday 07/12 around 6p.m. and left around midnight because there were groups of teenager's running, yielding and literally having a "party" around our room hallways and going up and down the elevator. I've tried reaching out to the front desk, NO answer, so we decided to leave. Hotel personnel didn't offered options to switch rooms or anything, they limited to say "sorry about that"
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vacation!
My fiancé had an amazing 3 day stay! We had the king 1 bedroom suite with the balcony in which I thoroughly enjoyed!
Stayed 3 nights in Jul 2024

6/10 Okay

Amie

Travelled with family
Disliked: Amenities
I thought the manager specials used to be a lot better in the past and at different locations. The drinks were very small (not even a small cup, they were a half of a cup) and the food offered was fundamental (some veggies and ranch and crackers). The past receptions were a lot better. I went to get ice cream from the registration at 9pm, which was $10, and when I paid with a 20, they could not make change and said I couldn't pay cash; he said he did not have permission to make change. My question is why would he be working alone then? With everything closed, the food at reception were the only options The Starbucks/gift shop was open very short hours (6am-2) I feel a gift shop would be open into the evening.
Stayed 4 nights in Jul 2024

6/10 Okay

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff tried their best to address issues we had with our room though the issue was only temporarily resolved. Our A/C did not work it was either freezing & continuously blowing or it had to be off completely. We had to sleep with balcony door open to attempt to warm the room. If we didn't have a balcony room we never could've stayed in the room. On our last night the outside temps were high 90's & the a/c only blew hot air no cooling down. The room door didn't shut unless slammed. This was realized when my husband was laying down & I was about to shower after I finished unpacking I went to make sure the security lock was on & the door wasn't even latched. I literally needed to lean on the door to shut it forcefully. They offered to change our room because of the door but we were fully unpacked, this was before we knew there was an a/c issue. Then there was intermittent hot water, 2 of the 5 days there was not hot water no matter what time it was. Appearance can be deceiving because the hotel looks well maintained for the most part but clearly it's cosmetic & needs major upgrading on the ventilation system, hot water and room 704's door. I have not heard from Hilton as I was told at checkout by the front desk that I would. I will be contacting them directly.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Very Friendly, welcoming and the Atmosphere of the Hotel was great. Really enjoyed my stay and I will be going back again ☺️
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, helpful, and all around pretty amazing!!
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Excellent staff were able to watch a Rough Riders game from our window. Kids love Embassy Suites.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 6 nights in Jun 2024