Ratings based on 499 Verified Reviews

Real reviews from guests who’ve stayed
3.7 out of 5
82% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller from Corpus Christi

Posted 26 Aug. 2024 on Expedia
Comment from Hotel Management
18 Oct. 2024 by GM, Hotel Management
Dear Subilo,Thank you for taking the time to rate your stay at Homewood Suites by Hilton Dallas-Park Central Area. We're thrilled to see that you've given us a 5-star rating! Your satisfaction is our primary goal and we're delighted to know that we were able to provide an experience that met your expectations. Even though you didn't leave a written review, your rating speaks volumes about the quality of our services and facilities. Looking forward to welcoming you back the next time your travels bring you to Dallas.Warm Regards,General ManagerHomewood Suites by Hilton Dallas-Park Central Area
3 out of 5
by A verified traveller

Posted 25 Aug. 2024 on Hotels
Upon check in there was no information given, the room was nice, but very warm even with the AC turned down. The pool was about 80 degrees and the pool room was around 90+. The breakfast was awful. Probably the worst part of the stay. Soggy wings, diced ham, and crazy that tastes like something other than gravy. Beds were comfortable though.
Comment from Hotel Management
18 Oct. 2024 by GM, Hotel Management
Dear David O,Thank you for taking the time to share your experience at Homewood Suites by Hilton Dallas-Park Central Area. We're delighted to hear that you found our rooms comfortable and to your liking, but also recognize that there were aspects of your stay that fell short of your expectations. We sincerely apologize for any inconvenience you may have experienced during your stay, particularly with regards to the room temperature and breakfast quality. We have taken note of your comments about the pool temperature and the quality of our breakfast, and we will definitely look into these areas for improvement. Thank you again for your feedback, and we hope to have an opportunity to better serve you in the future.Warm Regards,General ManagerHomewood Suites by Hilton Dallas-Park Central Area
2 out of 5
by A verified traveller

Posted 16 Aug. 2024 on Expedia
Poorly maintained property
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 13 Aug. 2024 on Expedia
1 out of 5
by A verified traveller

Posted 5 Aug. 2024 on Expedia
No air first night, didn't get room advertised. The reason for trio was a family bonding. We had to move from two bedrooms suite to two separate rooms because of the air. Water leaking from ceiling in ktcgen. No face towels. We didn't because continental so called breakfast was a joke. Was charged more than quoted.
1 out of 5
by A verified traveller

Posted 4 Aug. 2024 on Expedia
Save your money. Do not book here
3 out of 5
by A verified traveller

Posted 4 Aug. 2024 on Expedia
Dirty around the property inside damage ceiling on break room
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 1 Aug. 2024 on Hotels
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 31 Jul. 2024 on Hotels
2 out of 5
by A verified traveller from FRISCO

Posted 26 Jul. 2024 on Expedia
Room I was given had wet carpet..possibely due to leak from the AC.. 2nd room had a smell..The property had seen its days.