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Sonesta ES Suites Dallas Central Expressway

3.0 star property
Hotel with free breakfast, near NorthPark Center

Photo gallery for Sonesta ES Suites Dallas Central Expressway

Exterior
Room amenity
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
The current price is AU$165
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
10333 N Central Expy, Dallas, TX, 75231
  • NorthPark Center
    ‪2 min drive‬
  • Texas Health Presbyterian Hospital Dallas
    ‪3 min drive‬
  • Medical City Hospital
    ‪4 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Private bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Balcony

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, Multiple Beds (Two Bedroom)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Private bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Double Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedrooms)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Hearing Two Bedrooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Private bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Multiple View (Studio)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Multiple View (Studio)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Balcony (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (Hospitality Suite)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, 1 Queen Bed with Sofa bed (Hospitality Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Queen Beds, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, 2 Queen Beds, Balcony

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Terrace/patio

Sonesta Select Dallas Central Expressway

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1008)
The price is AU$164
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Sonesta Select Dallas Central Expressway

About the area

Dallas

At Sonesta ES Suites Dallas Central Expressway you'll be 1.8 km (1.1 mi) from Texas Health Presbyterian Hospital Dallas and 2.3 km (1.4 mi) from NorthPark Center. Highlights at this hotel include an outdoor swimming pool, free weekday breakfast and in-room kitchens. .Enjoy the gym and seasonal outdoor swimming pool. 388 square feet (36 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Each morning free continental breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class North Dallas hotel include Galleria Dallas and American Airlines Center.

What's nearby

  • NorthPark Center - 2 min drive - 2.0 km
  • Medical City Hospital - 4 min drive - 4.5 km
  • Southern Methodist University - 4 min drive - 5.2 km
  • Topgolf Dallas - 5 min drive - 4.1 km
  • Galleria Dallas - 8 min drive - 11.5 km

Getting around

  • Walnut Hill Station - 13 min walk
  • Dallas Union Station - 17 min drive
  • Love Field Airport (DAL) - 20 min drive

Restaurants

  • ‪Cafe Presby - ‬4 min drive
  • ‪Mei Mei China Restaurant - ‬5 min walk
  • ‪Golden Chick - ‬5 min walk
  • ‪Mesero - Preston Hollow Village - ‬11 min walk
  • ‪Brother's Pizza - ‬5 min walk

About this property

Sonesta ES Suites Dallas Central Expressway

Hotel with free breakfast, near NorthPark Center
Sonesta ES Suites Dallas Central Expressway offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Dallas Central Expressway. Free self parking is available.

This 3-star Dallas hotel is smoke free.

  • 103 guestrooms or units
  • 3 levels
  • 388 sq ft of conference space
  • 36 sq. m of conference space
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
Sonesta ES Suites Dallas Central Expressway offers 103 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week, plus a deposit of USD 75 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 175 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open on 29 May and close on 24 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Dallas Central Expressway
Residence Inn Marriott Dallas Central Expressway
Residence Inn Marriott Expressway
Residence Inn Marriott Expressway Hotel
Residence Inn Marriott Expressway Hotel Dallas Central
Residence Inn Marriott Dallas Central Expressway
Residence Inn Marriott Expressway
Residence Inn by Marriott Dallas Central Expressway Dallas
Residence Inn Marriott Dallas Central Expressway Hotel
Residence Inn Marriott Expressway Hotel
Hotel Residence Inn by Marriott Dallas Central Expressway Dallas
Dallas Residence Inn by Marriott Dallas Central Expressway Hotel
Hotel Residence Inn by Marriott Dallas Central Expressway
Residence Marriott Expressway

Frequently asked questions

What is the cancellation policy at Sonesta ES Suites Dallas Central Expressway?

Sonesta ES Suites Dallas Central Expressway offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta ES Suites Dallas Central Expressway?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Dallas Central Expressway on 9 Mar 2025 start from AU$165.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta ES Suites Dallas Central Expressway?

Yep, Sonesta ES Suites Dallas Central Expressway has a free self car park.

Does Sonesta ES Suites Dallas Central Expressway have a pool?

Sonesta ES Suites Dallas Central Expressway has a seasonal outdoor pool. The pool is open from May 29 to September 24.

Does Sonesta ES Suites Dallas Central Expressway serve breakfast?

You bet, complimentary continental brekkie is available daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Sonesta ES Suites Dallas Central Expressway?

No, Sonesta ES Suites Dallas Central Expressway does not offer an airport shuttle service.

What time are check-in & check-out at Sonesta ES Suites Dallas Central Expressway?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Sonesta ES Suites Dallas Central Expressway Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 233 out of 586 reviews
Rating 8 - Good. 136 out of 586 reviews
Rating 6 - Okay. 70 out of 586 reviews
Rating 4 - Poor. 65 out of 586 reviews
Rating 2 - Terrible. 82 out of 586 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tub drained slow, closet door was broken, balcony screen door was broken and balcony couldve been a little bigger. Otherwise, lobed the room and how cozy if was.
Stayed 2 nights in Nov 2024

6/10 Okay

Connie

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave is not working. There's no trashcan. Shampoo, conditioner, and body wash dispensers are empty. There were no additional rolls of toilet paper. For breakfast, options are very limited. The brown sugar was completely hard and unusable. The oatmeal was runny and not fit to eat. There were no towels available when we asked for two more towels. They added $175 dollar charge (temporary) for incidentals. Seriously, what could incidentals possibly be when basic items were not available. I would specifically recommend NOT staying here.
Stayed 2 nights in Nov 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is over priced and underserviced. Breakfast was not remotely worth the added cost. Multiple parts of my room were broken or not functional to the point of being unable to actually fully use the bathroom. Upon asking front desk multiple times for help, no help was provided. Noteworthy cockroach problem, not helped by a door to the outside that doesn’t seal at the bottom.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Anna

Stayed 19 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bordering on mediocre at best…
I’ll start by saying that the staff was very nice and accommodating and this place is good if you’re desperate (it’s safe, etc), but maintenance and cleanliness are SERIOUSLY lacking here. The pics are definitely not representative of the rooms. Also, housekeeping only came by once in my 3 week stay and asking for towels and/or bedding was weird.
Stayed 2 nights in Nov 2024

8/10 Good

June

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at many Sonesta properties before. This particular location is a no/woildn’t stay again. It was creepy, smelled bad. There were no hangers for clothes, limited towels, no toiletries. I was booked for a week and left after 2 days. Someone was in my room and left trash behind - I’m guessing it was maintenance but would’ve been nice to get a notification as I specifically didn’t have a maintenance request. I do not recommend this location.
Stayed 4 nights in Nov 2024

8/10 Good

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was good for the price, a lot of space and the room was clean and staff very friendly. The area leading up to the room smelled like pee and in the room the tvs need and upgrade (seemed early 2000s tvs), the curtain had a huge hole ripped into it, and they didn't refill the shampoo or body wash. I'd recommend it though for an affordable stay.
Stayed 2 nights in Oct 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

JonTrice

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived my room wasn’t ready no towels no soap no essentials glad it was just a one night thing
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was double booked couldn’t get money back either cause they wouldn’t cancel it
Stayed 1 night in Oct 2024

2/10 Terrible

Victoria

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs, filthy rooms
Stayed 6 nights in Oct 2024

4/10 Poor

Verified traveller

Stay at your own risk
I've been staying at this hotel since July. It's October that I'm writing this review. The hotel is not bad it's management that I believe is the problem. The property is inadequately managed. The property could use more of its profit, if it has one, to update all rooms, not select rooms. Since I've been there I've had to change rooms due to air-conditioning issues. I've had a water leak under the bathroom sink since August. The air just recently went out again. There is maybe 2-3 housekeepers to the whole hotel. There is one maintenance guy and one grounds keeper. There is birthing to brag about here. The waffle maker broke and has not been replaced. I believe the juice machine is still broken. I won't blame the cleanliness on management. It's the people who stay that should take pride and not leave their trash everywhere and clean up after themselves. Oh yeah the laundry room was broken into and the 2 washers and 3 dryers that were working are now obsolete. So there is no laundry room use at this time. I clean my own room, but housekeeping comes once a week. Management always give excuses for everything. Mind you they are friendly, just friendly malingering liars. The only reason I stay is the price of the room and I don't want to move my belongings from place to place. I've been comfortable but miserable. 😔.
Stayed 27 nights in Jun 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, will never stay with Sonesta again in my entire life. I had booked the room weeks ago for this weekend. They call me Saturday the weekend of Texas versus Oklahoma University. Tell me they don’t have a room available for me. There’s nothing they can do figure out the refund through Expedia There excuse was that a pipe head burst in a room and had flooded. I had other friends staying in that hotel who had heard nothing of that situation I’m pretty sure they just overbooked and pick somebody to kick out. It took me over an hour to find another hotel in Dallas and they didn’t even try to help compensate or help me search for anything.
Stayed 2 nights in Oct 2024

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My stay was terrible. The door to my room would not close unless you slammed it hard. The safety latch on the door was coming off the wall. There were no blankets on the bed, just sheets. I only had one styrofoam cup and had to ask for more at the front desk. The morning breakfast was barely warm oatmeal and some stale bagels and muffins. No hot water, so went 2 days without a shower. Slamming the door to my room caused the safety latch to engage, so when i returned to my room i was locked out. I went to report the problem at the front desk. When i arrived there were 3 other hotel guests asking for blankets only to be told the hotel did not have any. The night manager jimmied the door latch to my room with a serving fork from the kitchen. I got the hell out of there as soon as I could. Hotel staff was good. Just a terrible property. It should probably be condemned.
Stayed 2 nights in Oct 2024

4/10 Poor

Diana

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The AC did not work. We were given a small tower fan to cool the whole place Bed shook when the elevator was being used. Elevator was scary, took outdoor stairs as much as possible. Carpet is soo old. Gap in door. Parking was very limited. No cups for coffee anywhere. Sofa bed mattress was so used, we put the cushions under. Pillows were terribly flat. 2 bathrooms was nice to have. Small kitchenette was nice. The front desk staff was nice. Never saw a maintenance person other than sitting in a chair in the front watching TV. Would have left but it was TX vs OU weekend!! Nothing else was available. Good to have a roof over your head and running water but bring your own fan in summer and who knows about the winter.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
EEK…
This was the dirtiest hotel I have ever stayed at. They refused to give us fresh towels unless we brought our used towels down to the lobby during specified times. We were in town for my son’s college parent weekend and not at the hotel during the towel exchange times, so they told us we had to keep reusing our towels. The beds only had sheets, no blanket, but they also refused us those. What hotel doesn’t have towels and linens for their guests?? I have NEVER experienced such a poorly run hotel. There wasn’t coffee any of the mornings we were there, but it was so dirty we couldn’t stomach sitting down to drink or eat anyway. And our room wasn’t cleaned during our entire stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
Staff would not let me check in just 2 hours early. Very unfriendly and unhelpful. This property requires a $175 deposit that takes up to 10 days to return. Room was on 3rd floor with no elevator. Room was run down and reeked of eye watering cigar smoke despite a no smoking sign on door. Room was 81⁰ with a poor performing ac. Temp never got below 79⁰. Courtyard was trashy with old, used baby diapers on the ground. Cramped parking lot.
Stayed 1 night in Sep 2024

4/10 Poor

Lindsey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I do not leave negative reviews, but I felt it would be helpful here since I also do a lot of research before choosing a stay, and we were disappointed in this choice. The property was in poor shape, the room had a lot of cosmetic issues, the carpet was very dirty (our feet and socks showed how dirty!), the door had a gap about 1.5 inches at the bottom, and everything felt musty. The towels had some stains on them, nothing felt comfortable or clean. There were two bathrooms and one of them didn't have toilet paper. We called the front desk to get some, and they gave us a half roll and said they were sorry, but they were limited in what they could give. UHM, pretty basic. It was nice having two bedrooms, but I would have given that up for a nicer experience. The staff was friendly so there was that!
Stayed 2 nights in Sep 2024

6/10 Okay

TERRY

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

ALVARO, Dallas

Travelled with family
Liked: Staff & service
The location was great, but the hotel needs more attention, the hotel is more than hotel is more staying living, I noticed the customers moving inside, but everything's was fine. We coming back soon
Stayed 5 nights in Sep 2024

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1. The room had a cockroach infestation. 2. The carpet smelled so bad. It had a damp, dirty feeling. I wore socks all the time and they turned black and had to dry. 3. At 1:00 in the morning my smoke alarm over the bed went off for 10 minutes... I searched... I called the front desk... no fire. 4. The manager was supposed to call me but never did. Therefore I do not blame the workers but the lack of management that does not care.
Stayed 5 nights in Aug 2024

4/10 Poor

Phil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Find someplace else.
Supposedly an accessible room we were met with stairs between the parking lot and the room. There might have been another flat way in but it was blocked by construction work. Parking lot was cramped with spaces so small my minivan barely fit. Trashcans in the room were full, bathroom sink was cracked and leaking.
Stayed 1 night in Aug 2024