The Addison Hotel, SureStay Collection by Best Western

2.5 star property
Hotel in Addison with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily self-service breakfast
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
4505 Beltway Dr, Addison, TX, 75001
  • Addison Circle Park
    18 min walk
  • Village on the Parkway
    3 min drive
  • Quorum Park
    4 min drive
  • Dallas, TX (DAL-Love Field)
    22 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Heating
LCD TV
Sofa bed - double
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Heating
LCD TV
Sofa bed - double
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Addison

At The Addison Hotel, SureStay Collection by Best Western you'll be within a 20-minute walk of Addison Circle Park and 4.4 km (2.7 mi) from Galleria Dallas. Highlights at this hotel include free self-service breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include a picnic area, a television in a common area and a lift. Each morning free breakfast is served. .Attractions within a 15-minute drive of this Addison hotel include Dallas Market Center and American Airlines Center.

What's nearby

  • Addison Circle Park - 18 min walk
  • Village on the Parkway - 3 min drive
  • Galleria Dallas - 4 min drive
  • Medical City Hospital - 9 min drive
  • University of Texas at Dallas - 11 min drive

Getting around

  • Downtown Carrollton Station - 8 min drive
  • Dallas Union Station - 20 min drive
  • Love Field Airport (DAL) - 22 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria La Ventana - ‬8 min walk
  • ‪Nates Seafood And Stea - ‬7 min walk
  • ‪Genghis Grill - ‬8 min walk
  • ‪Ron's Place - ‬11 min walk

About this property

The Addison Hotel, SureStay Collection by Best Western

Hotel in Addison with free breakfast and 24-hour front desk
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly The Addison Hotel, SureStay Collection by Best Western. Self parking is free.

This Addison hotel is smoke free.

  • 158 guestrooms or units
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and a hairdryer. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Fenced pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

Frequently asked questions

Is parking available at The Addison Hotel, SureStay Collection by Best Western?

Yep, The Addison Hotel, SureStay Collection by Best Western has a free self car park.

How much does it cost to stay at The Addison Hotel, SureStay Collection by Best Western?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at The Addison Hotel, SureStay Collection by Best Western on 7 Nov 2024 start from AU$106.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Addison Hotel, SureStay Collection by Best Western have a pool?

The Addison Hotel, SureStay Collection by Best Western has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

Does The Addison Hotel, SureStay Collection by Best Western serve breakfast?

Yep, complimentary self-service brekkie is available daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at The Addison Hotel, SureStay Collection by Best Western?

No, The Addison Hotel, SureStay Collection by Best Western does not offer an airport shuttle service.

What time are check-in & check-out at The Addison Hotel, SureStay Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 308 out of 665 reviews" "
Rating 8 - Good. 146 out of 665 reviews" "
Rating 6 - Okay. 99 out of 665 reviews" "
Rating 4 - Poor. 50 out of 665 reviews" "
Rating 2 - Terrible. 62 out of 665 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

saira

Disliked: Staff & service, property conditions & facilities, room comfort
My stay
I found a bed bug on my stay here at the Addison hotel. I called the front desk immediately and let them know. I had even brought the bed bug down in a coffee cup to show them they apologized and took my information and let me know that a manager will contact me as he is not available at the moment . A week went by I did not hear anything so I contacted the hotel and spoke to a general manager named Wendy who told me they had pest control look at the room and found no evidence of the bed bug but I let her know that I brought down the bed bug to the front desk so that there was evidence okay let me know that they will not be doing any sort of compensation for me or anything at all. She said I can go through the third party I booked it through to see if I can get some compensation.
I was bitten
The bed bug
Stayed 2 nights in Jul 2024

8/10 Good

carmen

Liked: Cleanliness, staff & service
I have a good time . Only that the halls have some smell but only for old not for cleaning . The room was very clean . The breakfast was very poor
Stayed 2 nights in Aug 2024

2/10 Terrible

Chet

Front desk evening Mgr refused to allow me to pick up items I’d forgotten in the room when I had checked out, which I’d called and asked them later on the day of checkout to safeguard for me. I was leaving town and could not come back the next day.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real hidden gem! Spacious room, cold AC, clean and quiet
Stayed 2 nights in Aug 2024

4/10 Poor

Lynnette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The first room we were given had other occupants in it. The second room had not been cleaned. We were then put in a different room that had been remodeled as an "upgrade" however there was no microwavable refrigerator and the shower did not drain well. The breakfast options were good. Overall our stay turned out decent.
Stayed 2 nights in Jul 2024

6/10 Okay

Geri

Travelled with family
Liked: Amenities, property conditions & facilities
The property was nice but they police the towels and the were many strands of long black hair in the shower.
Stayed 2 nights in Jul 2024

6/10 Okay

Brandi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Well Worth it for the Price
Overall, we had a good experience. The hotel staff were very nice! Our room was clean. The location was great with many restaurants and a theater around the corner. Safe area. The hotel could use a little updating on the flooring in the elevator which had holes in the vinyl tiles and carpets in the hallway as they were bubbled up in areas and coming apart at the seams.
Stayed 3 nights in Jul 2024

10/10 Excellent

WILLIAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Starla

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
This was a nice stay. It’s not the best place in Addison, but for the price it was perfectly adequate. Comfy beds, nice rooms, it was a bit humid, but not terrible. Tasty breakfast, even some hot options like eggs, sausage, and waffles. I did see one solitary tree roach out in the hallway during the day. But I feel that’s par for the course in Texas. *shrug* Altogether, for the price it was a perfectly comfy stay.
Stayed 2 nights in Jul 2024

8/10 Good

Satheesh, Phoenix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property renovated recently. Most of the furniture is still old, some newly added. The place is quoet though. Breakfast could be better.
Stayed 1 night in Jul 2024

8/10 Good

Ruben

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay
Stayed 1 night in Jul 2024

10/10 Excellent

Catina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Augustine

Stayed 6 nights in Jul 2024

6/10 Okay

Hilari

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Place looked decent at first but room had issues. Ex. Uneven weird walls, burnt area around the sprinkler, random black splater on different corners of the wall, corner of bottom wall by bathroom coming off? Could be the paint, shower was clogged so we were washing in our own dirt, small room, carpet had dog hair all over that they didnt clean very well. The workers were good but its not like we demanded anything or asked for a different room so it is what it is but definitely over priced for what we got.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luz, San Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service and very clean. Will definitely stay here again. Thank you for everything!!!
Stayed 3 nights in Jul 2024

2/10 Terrible

Paula

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Receptionist super sweet and helpful, breakfast staff super sweet, manager: AWFUL I came down to let them know there was a roach crawling up my child back and show the picture, she has the nerve to say it was a water bug. I'm sorry we didn't pay to get crawl up with roaches it is disgusting. I've called and was l on hold when I asked for the manager, I don't think is right to pay so I can start in a place this gross. I might have just sleep in the car. Good luck getting anyone to call you back.
Stayed 1 night in Jul 2024

10/10 Excellent

SEUN

Stayed 1 night in Jun 2024

6/10 Okay

Antuane, Longview

Liked: Cleanliness
Pretty nice rooms could have a bigger tv than a 32 inch. Most hotels i stay at have bigger tvs
Stayed 1 night in Jul 2024

4/10 Poor

LaShiya

Business traveller, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Professionalism is more than an aesthetic...it is the key to hospitality/accommodation services. Aim for excellent professionalism, always.
Stayed 2 nights in Jul 2024

10/10 Excellent

June

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, convenient to restaurants and shopping
Stayed 4 nights in Jul 2024

10/10 Excellent

Jody

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel with city views. We walked around the area for hours, then took a taxi to Parque Fundacion and walked around there. The neighborhood was right downtown with tons of shops and restaurants. We did request more pillows and it took 3 requests to finally get them. There was only one person at the front desk and she couldn't get anyone to help. I found some hairs and dirty floors, especially behind the desk. There were only 2 plugs in the room an no cell phone outlets which can be tricky for more than 2 people. The views made up for it!
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben

Stayed 1 night in Jul 2024

2/10 Terrible

Ling

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024