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The Hickstead Hotel

3.5 star property
Edwardian hotel with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Lobby lounge
24-inch flat-screen TV with digital channels, TV
Concierge desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
The price is AU$129
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Ockenden Manor Spa
    6 min drive
  • Burger King
    12 min walk
  • Burgess Hill Wivelsfield Station
    6 min drive
  • London (LGW-Gatwick)
    28 min drive

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 2 Single Beds

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The price is AU$189
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includes taxes & fees
6 Jan - 7 Jan
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About the area

Haywards Heath

At The Hickstead Hotel, you'll be 2.1 km (1.3 mi) from Hickstead All England Jumping Course and 8.1 km (5 mi) from South Downs National Park. Highlights at this Edwardian hotel include a restaurant, free self-parking and a bar/lounge. .The bistro, Oak Tree Bistro, is open for breakfast and dinner. The Grange Bar is the hotel's own bar, serving drinks along with dinner. 700 square feet (65 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. English breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of extended parking. .Sights within a 20-minute drive of this 3.5-property class Haywards Heath hotel include American Express Community Stadium and Wakehurst Place.

What's nearby

  • Bolney Estate Winery - 7 min drive
  • Hickstead All England Jumping Course - 8 min drive
  • American Express Community Stadium - 16 min drive
  • University of Brighton - 16 min drive
  • University of Sussex - 20 min drive

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪The Woolpack - ‬3 min drive
  • ‪Duke of York Inn - ‬3 min drive
  • ‪The Castle Inn - ‬12 min walk

About this property

The Hickstead Hotel

Edwardian hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Conference rooms
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Built in 1910
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14 for adults and from GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

What is the cancellation policy at The Hickstead Hotel?

The Hickstead Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hickstead Hotel?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at The Hickstead Hotel on 5 Jan 2025 start from AU$128.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hickstead Hotel?

Yep, The Hickstead Hotel has a free self car park.

Are there any beaches close to The Hickstead Hotel?

The closest beach to The Hickstead Hotel is Brighton Beach (17.5 km).

What makes The Hickstead Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Hickstead Hotel.

Does The Hickstead Hotel serve breakfast?

You bet, English breakfast is served on weekdays between 7:00 AM and 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Hickstead Hotel?

No, The Hickstead Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hickstead Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Hickstead Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Hickstead Hotel?

Dogs are welcome at The Hickstead Hotel, with food and water bowls on offer.

The Hickstead Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 146 out of 387 reviews" "
Rating 8 - Good. 136 out of 387 reviews" "
Rating 6 - Okay. 71 out of 387 reviews" "
Rating 4 - Poor. 24 out of 387 reviews" "
Rating 2 - Terrible. 10 out of 387 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities, room comfort
Overall the accommodation was ok but the bar was very expensive and to check in early was another £30 exhortionate
Stayed 2 nights in Sep 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet homely feel. I would have preferred a shower to a bath and did not find it easy to get in and out of the bath to use the overhead shower. I was glad of the grab handles. Not sure if my room (102) was classed as a disabled room, but if it was, a vertical handrail in the bath would have been helpful. Breakfast was adequate but only toast available, no rolls. On the whole, I enjoyed my stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Pauline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room should have been cleaned on Saturday. We went out twice during the day and left the door hanger on the outside. There was cleaning stuff outside in the corridor but no one cleaned. Then knocked the door about 4.30pm to ask if we needed anything when were getting ready to go out. The breakfast wasn't great. Cooked breakfast cold on the Saturday morning.
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable & friendly service
Stayed 1 night in Sep 2024

6/10 Okay

Dan

Stayed 1 night in Sep 2024

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were very helpful bathrooms were tired although shower was great
Stayed 1 night in Sep 2024

8/10 Good

david

Stayed 2 nights in Aug 2024

2/10 Terrible

Easwar Karthik

Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family
Stayed 1 night in Sep 2024

6/10 Okay

IAN

Liked: Cleanliness, staff & service
First room had an odd/old smell with a connecting door which was not soundproof and could clearly hear a man coughing and talking next door. Asked to be moved and were promptly, by the somewhat unwelcoming and sullen receptionist. Hotel is a tad 70s, no aircon and looking its age. TV system was limited and could do with updating to current smart tv levels. Oodles of parking. Was in a convenient location for the purpose of our weekend.
Stayed 2 nights in Sep 2024

6/10 Okay

Ruth

Travelled with partner
The room was very cold we had to ask twice for the heating to be put on. Dogs barking early in the morning. Room ok for overnight stay, we were visiting hickstead show ground the hotel was the closest and convenient, ok for a base.
Stayed 1 night in Sep 2024

4/10 Poor

Seth, London

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rosemarie

Travelled with family
Liked: Amenities
Good value
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff, thank you. We’ll be back in March.
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful hotel just off the M23. Very accomodating staff.
Stayed 1 night in Sep 2024

4/10 Poor

Neil

Disliked: Property conditions & facilities, room comfort
Poor hotel, would not return there.
A tired hotel, in need of modernisation. We had a very uncomfortable and squeaky bed. The bathroom!toilet door did not close, either. The meal SERVICE was good, the young waitress was on her own, but she was very pleasant and extremely helpful. Due to delivery difficulties, no lager was available, either on draft or bottled. Napkins/serviettes were not provided and the meals, while pleasant, were child sized portions.
Stayed 1 night in Sep 2024

2/10 Terrible

lisa

Travelled with family
Disliked: Amenities, property conditions & facilities
the beds were so hard and made both of our backs ache the next day. we were due to stay for 9 nights but only stayed for 2. i slept in the chair as the bed was that bad. bathroom had a cracked sink, the grouting on the tiles was brown. so out of date and the restaurant food i had to send back. would never stay there again and would not recommend it to anyone.
Stayed 10 nights in Aug 2024

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice size rooms and handy location. Wifi was good so no real complaints although breakfast was poor. Eggs luke warm at best, no beans! Avoided the sausage as no guidance on whether it contained wheat or not (As coeliac I need to know) like most other hotels I stay in.
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

Stayed 2 nights in Aug 2024

6/10 Okay

Harry

S
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 night stay visiting family in the area. Room was spacious, bed comfortable and shower was excellent. Plenty of parking and pleasant staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Char

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet. Lovely large room
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Aug 2024