The Hickstead Hotel

3.5 star property
Edwardian hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Daily English breakfast (GBP 14.95 per person)
Concierge desk
Combined shower/bathtub, free toiletries, hair dryer, towels
Reviews
7.8

Good

Popular amenities

  • Breakfast available
  • Parking included
    Parking includedParking included
  • Bar
    BarBar
  • Laundry
    LaundryLaundry
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Popular LocationBolney Estate Winery7 min drive
  • Popular LocationHickstead All England Jumping Course8 min drive
  • Popular LocationAmerican Express Community Stadium16 min drive
  • AirportLondon (LGW-Gatwick)28 min drive

Room options

Double Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Double Room Single Use

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • Sleeps 1
  • 1 Double Bed

Twin Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Haywards Heath

At The Hickstead Hotel you'll be 2.1 km (1.3 mi) from Hickstead All England Jumping Course and 4.4 km (2.7 mi) from High Weald. Highlights at this Edwardian hotel include a restaurant, free self-parking and a bar/lounge. .The bistro, Oak Tree Bistro, is open for breakfast and dinner. The Grange Bar is the hotel's own bar, serving drinks along with dinner. 700 square feet (65 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Each morning English breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of extended parking. .Attractions within a 20-minute drive of this Haywards Heath hotel include South Downs National Park and American Express Community Stadium.

What's nearby

  • Bolney Estate Winery - 7 min drive
  • Hickstead All England Jumping Course - 8 min drive
  • American Express Community Stadium - 16 min drive
  • Plumpton Racecourse - 18 min drive
  • University of Sussex - 20 min drive

Getting around

  • Burgess Hill Station - 5 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪The Castle Inn - ‬12 min walk
  • ‪The Six Gold Martlets - ‬5 min drive
  • ‪Buon Appetito - ‬4 min drive

About this property

The Hickstead Hotel

Edwardian hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Conference rooms
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Built in 1910
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • Daily English breakfast available for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Building
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

What is the cancellation policy at The Hickstead Hotel?

The Hickstead Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hickstead Hotel?

As of 30 June 2024, prices found for a 1-night stay for 2 adults at The Hickstead Hotel on 16 July 2024 start from AU$160.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hickstead Hotel?

Yep, The Hickstead Hotel has a free self car park.

Are there any beaches close to The Hickstead Hotel?

The closest beach to The Hickstead Hotel is Brighton Beach (17.5 km).

What makes The Hickstead Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Hickstead Hotel.

Does The Hickstead Hotel serve breakfast?

You bet, English breakfast is served daily.

Is there a free airport shuttle available at The Hickstead Hotel?

No, The Hickstead Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hickstead Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Hickstead Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Hickstead Hotel?

Dogs are welcome at The Hickstead Hotel, with food and water bowls on offer.

The Hickstead Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 85 out of 251 reviews" "
Rating 8 - Good. 88 out of 251 reviews" "
Rating 6 - Okay. 51 out of 251 reviews" "
Rating 4 - Poor. 21 out of 251 reviews" "
Rating 2 - Terrible. 6 out of 251 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Business traveller
Disliked: Property conditions & facilities
Unfortunately this hotel is a bit worn. Over priced for what it is. The rooms are a bit tied and need some TLC. It seems that not many door closers work, every door banged shut, not what you want after you go to sleep. Shocked to wake up to beams of light coming through holes in the curtains. Very dated TV's in the rooms, remote didn't work. The bed was very lumpy and the springs twanging on every move. We didn't eat so I can't comment on the food but the menu was limited and maybe not aimed at the hotel user. Maybe a TV or something in the bar for the guests to wind down after work. Limited in the area to go walk about. Limited take away. One positive £4.80 for a pint. Friendly staff. Big carpark.
Stayed 2 nights in Mar 2024

4/10 Poor

GARY

Stayed 1 night in Jan 2024

6/10 Okay

John

Stayed 1 night in Dec 2023

10/10 Excellent

Amelia

Stayed 1 night in Nov 2023

8/10 Good

DELTA

Stayed 2 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Sep 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A Trip Down Memory Lane
My wife and I stayed at this hotel a number of times in the 1990s and, though I'm sure there must have been changes since, it seemed just as it was before. From experience, I know it is a very creaky hotel, so I made sure I was on the first floor and I suggest you do too. It might well not be the case now, but you always knew there was somebody above you when I stayed previously. I haven't been in a hotel for many years where I chose breakfast from a menu and was served it. That added to the time travel feeling. There were only a handful of guests when I went in, so I wonder whether you might have to wait when busy? I certainly didn't, and my breakfast, though not exactly generous in portion, was delicious - good quality food properly cooked. Staff were all very helpful and I have no complaints. There is some refurbishment going on, and if you look past the cosmetics it is comfortable enough. I would say that the premium paid for the convenient location means that while I don't feel cheated, I would not book here if I was looking for value for my money.
Stayed 1 night in Sep 2023

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic everything about was fantastic
Stayed 1 night in Sep 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Timothy

Stayed 1 night in Aug 2023

8/10 Good

Clare

Stayed 1 night in Aug 2023

6/10 Okay

Susan

Travelled with partner
Stayed 1 night in Aug 2023

10/10 Excellent

karen

Stayed 1 night in Aug 2023

6/10 Okay

Lorraine

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had an unpleasant odour, dog in next door room whined and barked. Pillows lumpy and uncomfortable. Decor dated. Bedding dated. Cobwebs. Disappointing for a £90 stay. Won’t book again
Stayed 1 night in Aug 2023

8/10 Good

Candice

Stayed 1 night in Aug 2023

8/10 Good

Wendy

Stayed 1 night in Aug 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Stayed in the two storey newer annex. Rooms are large. Bed maybe too hard for some. All staff very professional. One gripe was that window handle came off in my hand. Windows do need looking at. No air con but even though warm outside fan provided did the job. Breakfast excellent. Price excellent. Very convenient to pop into Brighton.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michaël

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great establishment. Very easy for car-users. Met all of our expectations and was as advertised.
Stayed 1 night in Aug 2023

8/10 Good

Felicity

Stayed 1 night in Jul 2023

10/10 Excellent

Mike

Stayed 1 night in Jul 2023

8/10 Good

Richard

Stayed 1 night in Jul 2023

8/10 Good

Wendy

Stayed 1 night in Jul 2023

10/10 Excellent

Finbarr

Stayed 3 nights in Jul 2023

8/10 Good

Pat

Stayed 3 nights in Jun 2023