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Alta Las Palomas Hotel

4.0 star property
Art Deco hotel with free valet parking and sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alta Las Palomas Hotel

Outdoor pool, open 6:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Interior
Reception
Front of property
Deluxe Room, Non Smoking

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Parking included
The price is AU$367
includes taxes & fees
20 Dec - 21 Dec

Explore the area

Map
Alto de las Palomas, Santa Ana, San Jose, 10901
  • Refugio Animal de Costa Rica
    1 min walk
  • Multiplaza Mall Escazu
    5 min drive
  • Hospital Cima San José
    7 min drive
  • San José (SYQ-Tobías Bolaños Intl.)
    24 min drive

Room options

View all photos for Grand Suite, Multiple Beds, Balcony, Garden View

Grand Suite, Multiple Beds, Balcony, Garden View

Grand Suite, Multiple Beds, Balcony, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 55 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Granada Suite, 1 King Bed, Valley View

Granada Suite, 1 King Bed, Valley View

Granada Suite, 1 King Bed, Valley View

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 46 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Balcony, Garden View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Grand Suite, 1 King Bed with Sofa bed, Balcony, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 45 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

In-room business centre

Deluxe Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View, Ground Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Garden View, Ground Floor

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Valley View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Valley View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

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Pool

Studio Hotel Boutique

Pool
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1005)
The price is AU$233
for 1 room
includes taxes & fees
2 Jan - 3 Jan
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About the area

Santa Ana

At Alta Las Palomas Hotel you'll be 3.7 km (2.3 mi) from Hospital Cima San José and 4.4 km (2.7 mi) from Business Center Forum 1. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and free valet parking. .The fine-dining restaurant, La Luz + Bar, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the sauna, free pool cabanas and pool loungers. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and spa services. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also extended parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Santa Ana hotel include Business Center Forum 2 and Sabana Park.

What's nearby

  • Multiplaza Mall Escazu - 5 min drive
  • Hospital Cima San José - 7 min drive
  • Avenida Escazú Shopping Center - 7 min drive
  • Sabana Park - 11 min drive
  • National Stadium of Costa Rica - 11 min drive

Getting around

  • San Jose Procuradiria Museum Station - 17 min drive
  • San José (SJO-Juan Santamaría Intl.) - 36 min drive

Restaurants

  • ‪Taza Amarilla - ‬19 min walk
  • ‪Spoon - ‬4 min drive
  • ‪Eremita - Cervecería Ermitaña - ‬9 min walk
  • ‪Restaurante Maxi's - ‬3 min drive
  • ‪Doris Metropolitan - ‬20 min walk

About this property

Alta Las Palomas Hotel

Art Deco hotel with free valet parking and sauna
Alta Las Palomas Hotel offers its guests an outdoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. Spa services, a library, and a terrace are also featured at Alta Las Palomas Hotel . An airport shuttle (available 24 hours), a cruise ship terminal shuttle and a bus station shuttle are available for a fee. Self parking and valet parking are free.

This 4-star Santa Ana hotel is smoke free.

  • 23 guestrooms or units
  • 5 levels
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Alta Las Palomas Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (CRC 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CRC 8,500 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Luz + Bar

Things to do

  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Front entrance ramp
  • Handrails in stairways (105 centimetre high)
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-width doorways (130 centimetre wide)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CRC 35000
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alta Las Palomas Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CRC 8500 per person
  • Airport shuttle fee: CRC 32000 per vehicle (one-way, maximum occupancy 4)
  • Extended parking fee: CRC 4000 per night
  • Early check-in fee: CRC 35000 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alta Escazu
Alta Hotel
Alta Hotel Escazu
Hotel Alta
Hotel Alta Las Palomas Escazu
Hotel Alta Las Palomas
Alta Las Palomas Escazu
Alta Las Palomas
Hotel Alta Las Palomas Costa Rica/Escazu
Hotel Alta Las Palomas Santa Ana
Alta Las Palomas Santa Ana
Alta Las Palomas Hotel
Hotel Alta Las Palomas
Alta Las Palomas Hotel Hotel
Alta Las Palomas Hotel Santa Ana
Alta Las Palomas Hotel Hotel Santa Ana

Frequently asked questions

What is the cancellation policy at Alta Las Palomas Hotel ?

Alta Las Palomas Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alta Las Palomas Hotel ?

As of 19 Dec 2024, prices found for a 1-night stay for 2 adults at Alta Las Palomas Hotel on 20 Dec 2024 start from AU$367.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alta Las Palomas Hotel ?

Yep, Alta Las Palomas Hotel has a free self car park and free valet parking.

Is there a spa on site at Alta Las Palomas Hotel ?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Alta Las Palomas Hotel have a pool?

Alta Las Palomas Hotel has a pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Alta Las Palomas Hotel ?

Alta Las Palomas Hotel features an outdoor pool, free pool cabanas and a sauna. All guestrooms come with pillowtop beds and premium bedding.

What makes Alta Las Palomas Hotel a romantic place to stay?

Al fresco dining and romance packages, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Alta Las Palomas Hotel .

Does Alta Las Palomas Hotel serve breakfast?

Yep, full breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Alta Las Palomas Hotel ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Alta Las Palomas Hotel ?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Alta Las Palomas Hotel ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Alta Las Palomas Hotel ?

No, pets and service animals are not allowed.

Alta Las Palomas Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 441 reviews" "
Rating 8 - Good. 93 out of 441 reviews" "
Rating 6 - Okay. 32 out of 441 reviews" "
Rating 4 - Poor. 16 out of 441 reviews" "
Rating 2 - Terrible. 9 out of 441 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marc, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really luxury property. So quiet. We had dinner and breakfast there and enjoyed the pool in the morning. Definitely worth it !
Stayed 1 night in Aug 2024

10/10 Excellent

Zbigniew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting Hotel, with large balconies and always cool breeze blowing in to the room through screen door / no a/c needed
Stayed 5 nights in Jul 2024

10/10 Excellent

Aaliyah

Stayed 1 night in Jul 2024

10/10 Excellent

Jay

Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alta is a top favorite
This beautiful place has a calm and peaceful energy. A getaway in the city. We love it here.
Stayed 1 night in Jun 2024

10/10 Excellent

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Alta Las Palomas, a quiet retreat in the city.
Alta Las Palomas is a unique hotel with great service. The breakfast was the highlight of our stay. The only small drawback is the AC is currently out of service. However, we were comfortable in our room with the mountain breeze.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Stayed 2 nights in Mar 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Doug

Business traveller
Disliked: Room comfort
Won’t stay there again!
Air conditioning was broken, they never did nothing to fix it or offer another option to make my stay more comfortable, it is Costa Rica it was HOT, I could not sleep at night due how hot it was. Food was good one day and next day was awful, and then again good. Never consistent.
Stayed 4 nights in Apr 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great location with a view. Close enough to airport and Antonio is fantastic. Ask for him and you’re all set!
Stayed 2 nights in Apr 2024

4/10 Poor

Marcel

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
All was great, staff was nice, property is beautiful, the AC was not working and that really makes the experience uncomfortable. Also the rooms are a bit outdated.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the interior is beautiful and unique
Stayed 1 night in Apr 2024

10/10 Excellent

Almut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arriving in this gorgeous sanctuary of a hotel after a long day on the road was most refreshing, nourishing and exceeded my expectations. The warm welcome with juice and face towel, the service, the staff, the beautiful facility, everything was amazing and like a rejuvenating oasis after the dust of the road. Would definitely book again.
Stayed 1 night in Apr 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a gem of a hotel. Incomparable views and wonderful staff that went out of their way to make sure we enjoyed our stay. A little off the beaten path but very relaxing. Restaurant was delightful and staff was very helpful in arranging tours of the area.
Stayed 7 nights in Apr 2024

10/10 Excellent

Noemie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super kind and helpful. Quiet and seemed in nature even though we were in the city. Nice breeze coming in the rooms. Delicious food always accessible. Gracias ☺️
Stayed 4 nights in Apr 2024

6/10 Okay

Rachel

Travelled with family, Travelled with group
Liked: Staff & service
The air conditioning was broken for our 5 night stay and we weren’t informed until after check in. It was very warm during our stay and we had a wedding to attend off site. Getting ready in the hot afternoon was unpleasant and the nights were uncomfortable. They did not offer us any type of refund and we were not able to switch hotels. You just expect more from a luxury hotel. I’m giving three stars because the restaurant staff were lovely.
Stayed 5 nights in Mar 2024

4/10 Poor

Abigail

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Myself, my wife, and another couple booked the Alta Hotel for a recent stay. We were traveling to Costa Rica for a friends wedding, and we chose the Alta Hotel based on the good reviews, beautiful photos, and its location. There were other more affordable options in the area, but I didn't mind paying more for a really nice hotel. After we checked in and signed everything, we were told that the air conditioning in the entire hotel was broken, and could not be fixed. I totally understand that things happen, however I feel like the hotel should have warned us of this issue before arriving in Costa Rica. We would have not stayed here if we had known ahead of time. I do feel like the fair thing to do would have to given us a partial refund as we did pay a lot of money to stay here. They had a fan in the room, but that did not do much. The entire stay the room was hot and humid. We had a balcony which was nice, but if left open during the day made the room even hotter. The hotel would not give us a refund. They did give us free breakfast for our stay which was nice, but I do still feel like we should have not had to pay as much for our stay due to this problem. It made getting ready for the wedding and sleeping every night very uncomfortable. The room was also not very clean upon check in, however the housekeeping team did do a great job everyday touching it up. The best part of the hotel is the restaurant and staff there. I will leave a separate good review for them.
Stayed 5 nights in Mar 2024

8/10 Good

Isabelle, Tamarindo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I go to this hotel often, it is beautiful with awesome views, peaceful and quiet. Recently they have problem with the AC system, it has not been working for a few weeks in the entire hotel. I hope they can fix it soon because it gets pretty hot in the day - however, it is cooler at night so we can sleep well with doors open (with screens).
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

PENNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A picturesque, classy and characterful hotel. We found the lovingly restored building and grounds very charming and relaxing. The location is near good shops, eating options (although the hotel food was also excellent) and amenities, yet tucked away on a nice breezy hill overlooking the city. Super welcoming and homely atmosphere. We will be back!
Stayed 2 nights in Mar 2024

4/10 Poor

Philip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service
This is a really nice hotel with friendly staff. The rooms are nice and comfortable but somewhat dated and not always in perfect working order.
Stayed 3 nights in Mar 2024

4/10 Poor

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing in every single aspect of hotel services. A/C out, silly fan option provided little relief from tropical summer heat. Food, mediocre and over priced, including a suprising $8 fee for room service! Staff, helpless and clueless. Sauna door doesn't close, so sauna doesn't heat properly. No clean towels available at pool. We are local. We have stayed here many times in the past. We will not return
Stayed 1 night in Mar 2024