4/10 Poor
Jenny
Travelled with partner
3 Aug 2024
Disliked: Staff & service
What spoilt our stay at Dunkerley’s was the very poor service received when we had a meal in the bar in the evening and especially at breakfast the next morning. Staff weren’t at all welcoming or helpful, they gave us no information as to the procedure at breakfast, my husband’s breakfast of smoked haddock and poached eggs was very meagre, poorly presented and virtually thrown at him. We felt that we were very begrudgingly served. At the evening meal in the bar we were disgusted at being presented with an iPad where we had to choose how much service charge we wanted to pay when we’d had no service! It was all disgraceful and quality of food had certainly dropped since we were last there. Fortunately there were 2 wonderful receptionists on when we arrived and when we left , they are to be commended. Household staff were lovely too. We definitely won’t be returning.
Jenny
Stayed 1 night in Jul 2024