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The Jacquard, Autograph Collection

4.5 star property
Luxury Denver hotel in Cherry Creek with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Jacquard, Autograph Collection

Outdoor pool
Meeting facility
Exterior
Premium bedding, down duvets, minibar, in-room safe
Rooftop bar, poolside views, open daily

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Pet-friendly
  • Gym
The price is AU$378
includes taxes & fees
17 Jan - 18 Jan 2025

Explore the area

Map
222 Milwaukee Street, Denver, CO, 80206
  • Cherry Creek Shopping Center
    6 min walk
  • Denver Botanic Gardens
    3 min drive
  • National Jewish Health
    5 min drive
  • Denver, CO (DEN-Denver Intl.)
    33 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Corner

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Corner (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Mobility/Hearing Access, Roll-In Shwr)

Shower, rainfall showerhead, designer toiletries, hair dryer

Room, 1 King Bed, Corner (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Shower, rainfall showerhead, designer toiletries, hair dryer

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View (Hearing Accessible)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Mountain View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Halcyon - a hotel in Cherry Creek

Pool
Hot tub
Pet-friendly
Restaurant
4.6 out of 5, Wonderful, (1003)
The price is AU$417
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Halcyon - a hotel in Cherry Creek

About the area

Denver

A luxury stay in the heart of Denver awaits you at The Jacquard, Autograph Collection. Within a 10-minute stroll you'll find Cherry Creek Shopping Center and Denver Botanic Gardens within a 30-minute walk. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Narrative, serves American cuisine and is open for breakfast, lunch and dinner. Kisbee on the Roof is the hotel's own rooftop bar, serving drinks along with light fare. 7682 square feet (714 square metres) of event facilities include 8 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning cooked-to-order breakfast is available. There's also the convenience of valet parking. .With a stay at this 4.5-property class Cherry Creek hotel, you'll be 4.3 km (2.7 mi) from Denver Zoo and 4.6 km (2.9 mi) from Denver Art Museum.

What's nearby

  • Cherry Creek Shopping Center - 6 min walk
  • Denver Botanic Gardens - 3 min drive
  • Denver Zoo - 7 min drive
  • Colorado Convention Center - 7 min drive
  • Union Station - 9 min drive

Getting around

  • Alameda Station - 6 min drive
  • 48th & Brighton at National Western Center Station - 12 min drive
  • Denver International Airport (DEN) - 33 min drive

Restaurants

  • ā€ŖFlower Child - ā€¬5 min walk
  • ā€ŖKona Grill - ā€¬3 min walk
  • ā€ŖAviano Coffee - ā€¬4 min walk
  • ā€ŖStarbucks - ā€¬2 min walk
  • ā€ŖTrue Food Kitchen - ā€¬3 min walk

About this property

The Jacquard, Autograph Collection

Luxury Denver hotel in Cherry Creek with a 24-hour fitness centre
The Jacquard, Autograph Collection offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7682 square feet (714 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury The Jacquard, Autograph Collection. Parking is available for a fee.

This 4.5-star Denver hotel is smoke free.

  • 201 guestrooms or units
  • 8 levels
  • 7682 sq ft of conference space
  • 714 sq. m of conference space
  • Built in 2018
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Jacquard, Autograph Collection offers 201 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Denver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 4 to 18 for adults and USD 4 to 8 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kisbee on the Roof
  • Narrative

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,682 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Telescope
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 18 for adults and USD 4 to 8 for children
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacquard Autograph Collection Hotel Denver
Jacquard Autograph Collection Hotel
Jacquard Autograph Collection Denver
Jacquard Autograph Collection
The Jacquard Autograph Collection
The Jacquard, Autograph Collection Hotel
The Jacquard, Autograph Collection Denver
The Jacquard, Autograph Collection Hotel Denver

Frequently asked questions

What is the cancellation policy at The Jacquard, Autograph Collection?

The Jacquard, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Jacquard, Autograph Collection?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Jacquard, Autograph Collection on 17 Jan 2025 start from AU$376.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Jacquard, Autograph Collection?

Yep, The Jacquard, Autograph Collection has valet parking with in/out privileges for USD 65 per day.

Does The Jacquard, Autograph Collection have a pool?

The Jacquard, Autograph Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What makes The Jacquard, Autograph Collection a romantic place to stay?

Poolside dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Jacquard, Autograph Collection.

Is The Jacquard, Autograph Collection family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Jacquard, Autograph Collection is a hit with families.

Does The Jacquard, Autograph Collection serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily.

Is there a free airport shuttle available at The Jacquard, Autograph Collection?

No, The Jacquard, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Jacquard, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The bar is closed during the winter.

What time are check-in & check-out at The Jacquard, Autograph Collection?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Jacquard, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 424 out of 577 reviews" "
Rating 8 - Good. 93 out of 577 reviews" "
Rating 6 - Okay. 32 out of 577 reviews" "
Rating 4 - Poor. 11 out of 577 reviews" "
Rating 2 - Terrible. 17 out of 577 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar, the pool and hot tub are enough to make this place worth any stay in the Denver area, but the downstairs bar and staff are exceptional.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water heater didnā€™t work. Itā€™s not a hotel. Itā€™s a motel that tried to upgrade.
Stayed 1 night in Sep 2024

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Damir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would recommend
Stayed 3 nights in Aug 2024

8/10 Good

Carla

Liked: Property conditions & facilities
Nice hotel, but rooms were small.
Stayed 3 nights in Aug 2024

6/10 Okay

derk

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

DeeDee, Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the stay at Jacquard. Convenient location to walk around shops and galleries. We were not happy with the food at the hitel, but the choices around the hotel are really great. Close to Red Rocks, and Cherrry Creek is such a great community. Definately go to the Sunday farmers Market on Pearl, great local organic foods. Waffles on a stick were amazimg!
Stayed 4 nights in Aug 2024

4/10 Poor

Judith

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We arrived at 3:00 to check in and were told our room wasn't ready and that check-in was at 4. When I politely noted that their own website shows check-in at 3, I was told that "our new check-in time is 4:00 starting today". Seems like notifying guests checking in that day - or making an exception would be in order but we waited over an hour for our room. Hotel staff said that 'we've had a lot of late check-outs today'. Maybe crack down on late checkouts or hire more cleaning staff? No one wants to pay $350 a night for a room only to have no room available at the advertised check-in time. We have a teen who wanted to use the pool but by the time we got checked in at 4:30, it was raining and the rooftop turns into 21 at 6pm. Have stayed in lots of higher end hotels (Brown Palace, Broadmoor) without incident, we were surprised by the meager cost-to-quality ratio. This place aspires to be at that level and charges the same, but rooms are tiny, amenities are minimal (e.g., no lobby) and staff wasn't super welcoming or accommodating. Overall, it was a very pretentious vibe while not offering the product or service that might justify pretentiousness. The room was clean though so I have no beef with cleaning staff. Will probably not stay here when traveling to Denver in the future.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but overcharged
The hotel itself is wonderful and in a great location. The reason for 4 stars is that I paid for my stay through hotels.com yet the hotel charged my ā€œincidentalsā€ credit card for the entire stay again. They did quickly resolve it with a credit when I called but just be aware and be sure and check your credit card charges.
Stayed 3 nights in Aug 2024

10/10 Excellent

Henry

Stayed 2 nights in Jun 2024

10/10 Excellent

Shane

Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Stayed 4 nights in Aug 2024

8/10 Good

Christian

Travelled with family
Liked: Room comfort
Meh
For the price definitely starting to show its age. Stained furniture in my room
Stayed 1 night in Aug 2024

10/10 Excellent

Bethanie

Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and luxurious. However, they screwed up the reservation and wanted to book me twice at higher rates.
Stayed 1 night in Jul 2024

10/10 Excellent

Paola

Liked: Cleanliness, property conditions & facilities
The pool, the restaurant In the room
Stayed 1 night in Jul 2024

10/10 Excellent

Ethan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

Mallaree

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dont expect to use the pool, expect excuses
Check in was a breeze but everything really went downhill from there
Stayed 1 night in Jul 2024

8/10 Good

Richard

Stayed 1 night in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
I really liked this hotel. The bed and pillows were comfortable, enough blankets on the bed, great nespresso and mini bar snacks (lol), and the room was plenty big. There was space to put my things, a desk and an additional chair. Iā€™d definitely stay here again, but it was not a place where anyone offered to help me with my luggage and the other thing I didnā€™t like was that I couldnā€™t order room service breakfast the night before for a particular time. I called ahead and the person said he would leave a note with the time, but my order was delivered an hour earlier so I was woken up an hour earlier than I wanted to be. If you stay here, go downstairs for breakfast or call the morning of if you have plenty of time to get it delivered.
Stayed 1 night in Jul 2024

10/10 Excellent

Kristee, Winter park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Roof top pool also open to public and full
We were excited to stay at this beautiful hotel. Unfortunately, there were a few issues with their roof top pool and service that made our stay less than satisfactory. We chose this hotel for the pool, they have opened their rooftop pool to the public and weā€™re at capacity all day during our stay. The hotel staff did not seem to care.
Stayed 1 night in Jul 2024