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Crowne Plaza Monterrey, an IHG Hotel

4.0 star property
Hotel with 3 restaurants, a quick walk to Auditorium Pabellón M
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Monterrey, an IHG Hotel

Exterior
Indoor pool, pool loungers
Exterior
Property amenity
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Auditorium Pabellón M
    3 min walk
  • Macroplaza
    10 min walk
  • Santa Lucia Riverwalk
    16 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    34 min drive

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Business Lounge Access

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 60 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Monterrey

Crowne Plaza Monterrey, an IHG Hotel places you in the centre of Monterrey, within just a 5-minute stroll of Auditorium Pabellón M and within 15 minutes of Macroplaza. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .The buffet restaurant, Las Ventanas, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. 893 square feet (83 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:00 AM and noon. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Monterrey Centro hotel include Basilica de Guadalupe and Alameda.

What's nearby

  • Auditorium Pabellón M - 3 min walk
  • Macroplaza - 10 min walk
  • Basilica de Guadalupe - 17 min walk
  • Fundidora Park - 6 min drive
  • Cintermex - 6 min drive

Getting around

  • Padre Mier Station - 9 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 34 min drive

Restaurants

  • ‪Club Ejecutivo - ‬2 min walk
  • ‪La Puntada Restaurante - ‬6 min walk
  • ‪Panem At Hotel Kavia - ‬4 min walk
  • ‪Wings Army - ‬5 min walk
  • ‪Siberiana - ‬2 min walk

About this property

Crowne Plaza Monterrey, an IHG Hotel

Hotel with 3 restaurants, a quick walk to Auditorium Pabellón M
Crowne Plaza Monterrey, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 893 square feet (83 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a vending machine are also featured at the business-friendly Crowne Plaza Monterrey, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Monterrey hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 893 sq ft of conference space
  • 83 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Monterrey, an IHG Hotel offers 403 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 385 for adults and MXN 149 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 385 for adults and from MXN 149 for children
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Monterrey, an IHG Hotel?

Crowne Plaza Monterrey, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Monterrey, an IHG Hotel?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Monterrey, an IHG Hotel on 17 Dec 2024 start from AU$166.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Monterrey, an IHG Hotel?

Yep, Crowne Plaza Monterrey, an IHG Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Crowne Plaza Monterrey, an IHG Hotel?

Yep, there is an onsite spa at Crowne Plaza Monterrey, an IHG Hotel.

Does Crowne Plaza Monterrey, an IHG Hotel have a pool?

Crowne Plaza Monterrey, an IHG Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Crowne Plaza Monterrey, an IHG Hotel?

Crowne Plaza Monterrey, an IHG Hotel features a full-service spa, an indoor pool and 3 restaurants.

Is Crowne Plaza Monterrey, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Monterrey, an IHG Hotel is a hit with families.

Does Crowne Plaza Monterrey, an IHG Hotel serve breakfast?

You bet, our guests give top marks to the buffet breakfast here! Offered daily between 6:00 AM and noon, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Monterrey, an IHG Hotel?

No, Crowne Plaza Monterrey, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Monterrey, an IHG Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Monterrey, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Crowne Plaza Monterrey, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Monterrey, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 848 out of 1390 reviews" "
Rating 8 - Good. 326 out of 1390 reviews" "
Rating 6 - Okay. 104 out of 1390 reviews" "
Rating 4 - Poor. 60 out of 1390 reviews" "
Rating 2 - Terrible. 52 out of 1390 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jorge

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
El tercer elevador se detuvo y se abrió y tuve que brincar porque pensé que iba a vivir una escena de Destino Final pero aún con el funcionando era demasiado tráfico, una vez tardé 15 minutos en poder volver a bajar al lobby y la comida terrible, pedimos una carne a la tampiqueña que estaba tan dura que no la pudimos comer, aún así la mesera nos exigió propina y nos hicieron pagar su mugrero. Entiendo porque está en completa decadencia ese hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Rose, Cedar Hill

Disliked: Property conditions & facilities
Strong AC, but front door injured me since it’s automatic AND sliding at once. I’ve never had a door like that. Heated pool. Shower faucets hard to use.
Stayed 1 night in Aug 2024

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities
Very good hotel
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Karina

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 1 night in Jul 2024

10/10 Excellent

Marco

Stayed 1 night in Jul 2024

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy limpio… servicio genial…
Stayed 2 nights in Jul 2024

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Jul 2024

6/10 Okay

Jose

Travelled with family
Liked: Staff & service
Hotels in a pretty busy area. 35 min from airport. The beds are comfy however they need to remodel the rooms. And bathrooms. You can tell they been around for a while. Overall its a average hotel. In the middle of the city.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice got an updated room, cold AC king bed nice shower. Big tv good breakfast no complaints
Stayed 3 nights in Jun 2024

10/10 Excellent

juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay with the ability to rent a vehicle just across the street.
Stayed 3 nights in Jun 2024

10/10 Excellent

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buena atención e instalaciones.
Stayed 2 nights in Jun 2024

10/10 Excellent

Juancarlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Alvaro J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Stayed 3 nights in Jun 2024

8/10 Good

Luis

Stayed 1 night in Jun 2024

8/10 Good

Patricia

Travelled with family
Liked: Staff & service, property conditions & facilities
I had last visited this property 15 years ago. The rooms have been updated; however, the lobby is the same as when we last stayed there. My husband who is an avid swimmer was happy to have access to the pool; unfortunately, it was terribly over chlorinated enough to cause skin irritation. We were happy with the morning breakfast buffet. There was a great selection. The front desk attendant was not welcoming. He failed in detailing our 2 night stay. I would think they would want someone with good people skills representing their business managing the front desk. Would I stay there again? Probably not, I would select a property closer to the Zona Rosa.
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect kiddie pool, adult pool,and Jacuzzi.
Stayed 12 nights in Jun 2024

10/10 Excellent

Maria del carmen

Stayed 2 nights in Jun 2024

6/10 Okay

Beatriz

Travelled with family
The bathroom is to old, and more cleaning in the rooms
Stayed 3 nights in Jun 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Chuck

Stayed 2 nights in May 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Jun 2024