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Hilton Des Moines Downtown

3.5 star property
Hotel connected to the convention centre in Downtown Des Moines with free airport shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Des Moines Downtown

Breakfast, lunch and dinner served
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Lobby
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast available
  • Pool
  • Room service
The price is AU$202
includes taxes & fees
27 Dec - 28 Dec

Explore the area

Map
435 Park Street, Des Moines, IA, 50309
  • Community Choice Credit Union Convention Center
    17 min walk
  • 801 Grand
    1 min drive
  • Park Street Kitchen & Bar
    1 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    9 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Fan
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Fan
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

50-inch flat-screen TV with premium TV channels, TV, pay films

Superior Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 94 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Fan
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Fan
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Fan
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

50-inch flat-screen TV with premium TV channels, TV, pay films

Presidential Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 128 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom (Skyline Suite)

50-inch flat-screen TV with premium TV channels, TV, pay films

Suite, 1 Bedroom (Skyline Suite)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - unspecified
  • 94 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Fan
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Fan
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

50-inch flat-screen TV with premium TV channels, TV, pay films

Suite, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Fan
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

50-inch flat-screen TV with premium TV channels, TV, pay films

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Fan
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Fan
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hotel Fort Des Moines, Curio Collection by Hilton

Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (853)
The price is AU$250
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Fort Des Moines, Curio Collection by Hilton

About the area

Des Moines

You'll be connected to the convention centre at Hilton Des Moines Downtown, and within a 30-minute stroll of Pappajohn Sculpture Park and Des Moines Civic Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The restaurant, Park Street Kitchen, is open for breakfast, lunch and dinner. Park Street Kitchen Bar is the hotel's own bar. 14000 square feet (1301 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a gym, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Downtown Des Moines hotel, you'll be 2.7 km (1.7 mi) from Science Center of Iowa and 2.7 km (1.7 mi) from Iowa Events Center.

What's nearby

  • Des Moines Civic Center - 1 min drive
  • Wells Fargo Arena - 1 min drive
  • Iowa Events Center - 1 min drive
  • Principal Park - 2 min drive
  • Greater Des Moines Botanical Garden - 2 min drive

Getting around

  • Des Moines International Airport (DSM) - 9 min drive

Restaurants

  • ‪Buzzard Billy's - ‬16 min walk
  • ‪The Fort - ‬3 min walk
  • ‪Bud Zone - ‬3 min walk
  • ‪Domino's Pizza - ‬12 min walk
  • ‪Scopri Restaurant - ‬13 min walk

About this property

Hilton Des Moines Downtown

Hotel connected to the convention centre in Downtown Des Moines with free airport shuttle
Hilton Des Moines Downtown offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Des Moines Downtown. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3.5-star Des Moines hotel is smoke free.

  • 330 guestrooms or units
  • Conference rooms
  • 14000 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 2018
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Des Moines Downtown offers 330 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6 AM to midnight
  • Secured, covered parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 11:00 AM for a fee: USD 22.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Park Street Kitchen
  • Park Street Kitchen Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Fixed shower seat
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 3 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.95 per person
  • Covered self-parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Moines Downtown Hotel
Hilton Moines Downtown
Hilton Des Moines Downtown Iowa
Hilton Des Moines Des Moines
Hilton Des Moines Downtown Hotel
Hilton Des Moines Downtown Des Moines
Hilton Des Moines Downtown Hotel Des Moines

Frequently asked questions

What is the cancellation policy at Hilton Des Moines Downtown?

Hilton Des Moines Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Des Moines Downtown?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Des Moines Downtown on 27 Dec 2024 start from AU$196.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Des Moines Downtown?

Yep, Hilton Des Moines Downtown has a secured covered self car park with in/out privileges for USD 25 per night.

Does Hilton Des Moines Downtown have a pool?

Hilton Des Moines Downtown has an indoor pool.

What makes Hilton Des Moines Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Des Moines Downtown.

Is Hilton Des Moines Downtown family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Des Moines Downtown is a hit with families.

Does Hilton Des Moines Downtown serve breakfast?

Yep, buffet breakfast is served daily from 6 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Des Moines Downtown?

Yep, there's a free airport shuttle that runs from 6 AM - midnight.

Is there a bar or restaurant at Hilton Des Moines Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Des Moines Downtown?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Des Moines Downtown?

No, only service animals are allowed.

Hilton Des Moines Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 924 reviews" "
Rating 8 - Good. 164 out of 924 reviews" "
Rating 6 - Okay. 69 out of 924 reviews" "
Rating 4 - Poor. 32 out of 924 reviews" "
Rating 2 - Terrible. 23 out of 924 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was really nice
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Belinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,quiet, excellent staff, restaurant , shuttle service and convient parking..
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Beverly Spiker, Loxahatchee

Liked: Cleanliness, amenities
Amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Zhijun

Stayed 1 night in Aug 2024

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very clean , quiet, service us great
Stayed 3 nights in Aug 2024

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greedy
This hotel is all about extra charges. They want more than $4.00 for a 12 ounce can of coke. $28 for parking. They don’t have coffee out so you have to buy coffee. To greedy I will never stay there again.
Stayed 2 nights in Aug 2024

6/10 Okay

Wade a

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was OK clean stated there was parking and there was but it was extra $28 with the parking price included was definitely overpriced nearly $300 after taxes and parking
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay except for the untold parking fee of $28
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Overall amazing stay. Hotel was clean, staff was pleasant and helpful. Would definitely stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very good Restaurant for dinner is overpriced and I had my worst ever
Stayed 3 nights in Aug 2024

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

2/10 Terrible

Michael

Stayed 1 night in May 2024

10/10 Excellent

Matthew, Ida Grove

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 3 nights in Aug 2024

6/10 Okay

Janet

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Expected more from Hilton
Service at the front desk was very slow. We stayed here because it was attached to the events center/Wells Fargo Arena. The location was nice, but everything else was subpar. You have to pay almost $30 just to park your car. There is no information or map about the facility! The rugs and floors were very busy and made me dizzy! The breakfast buffet was the worst one I’ve ever been to - including free ones!! This was not free however, we had to pay $23 each for bacon, scrambled eggs, mystery muffins and burnt to a crisp pancakes!! If you need something such as butter, you’ll have to hunt someone down! Very disappointing and expensive stay☹️
Carpet very busy and made me dizzy.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in Jul 2024

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Geraldine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There could have been more information about booking online, there being no microwave was an inconvenience and there could have been more towels and trash cans in the room but the staff overall were kind.
Stayed 3 nights in Jul 2024