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Sheraton West Des Moines Hotel

3.5 star property
Suburban hotel with fitness centre and 24-hour business centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton West Des Moines Hotel

Interior
Indoor pool
Exterior
Presidential Suite, 1 King Bed with Sofa bed
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
1800 50th St, West Des Moines, IA, 50266
  • Mercy Medical Center West Lakes
    3 min drive
  • Valley West Mall
    3 min drive
  • UnityPoint Health - Methodist West Hospital
    3 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    30 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Down duvet
Sofa bed - double
Bathrobes
Shower/bath combination
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Down duvets, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
TV
Down duvet
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Down duvets, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
Separate bedroom
Down duvet
Bathrobes
Shower/bath combination
  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Sofa bed - double
Separate bedroom
Down duvet
Bathrobes
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Down duvet
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Down duvet
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Down duvets, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
TV
Down duvet
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
TV
Down duvet
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Down duvets, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
TV
Down duvet
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, iron/ironing board

Club Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Down duvet
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Down duvets, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
Separate bedroom
Down duvet
Bathrobes
Shower/bath combination
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
TV
Down duvet
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

Down duvets, in-room safe, desk, iron/ironing board

Club Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
Down duvet
Separate bedroom
Sofa bed
Bathrobes
  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Down duvets, in-room safe, desk, iron/ironing board

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Down duvet
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed | Living room

Presidential Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
Sofa bed - double
Separate bedroom
Down duvet
Bathrobes
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

West Des Moines

At Sheraton West Des Moines Hotel you'll be within a 20-minute walk of Clive Aquatic Center and 2.1 km (1.3 mi) from Valley West Mall. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .This business-friendly hotel offers a fitness centre, a business centre and concierge services. Added amenities include Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Cooked-to-order breakfast is available daily. There's also self parking, along with the convenience of a bus station shuttle. .Attractions within a 10-minute drive of this West Des Moines hotel include Jordan Creek Town Center and Drake University.

What's nearby

  • Mercy Medical Center West Lakes - 3 min drive
  • Living History Farms - 4 min drive
  • Jordan Creek Town Center - 5 min drive
  • Val Air Ballroom - 6 min drive
  • Drake University - 9 min drive

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬16 min walk
  • ‪HuHot Mongolian Grill - ‬15 min walk

About this property

Sheraton West Des Moines Hotel

Suburban hotel with fitness centre and 24-hour business centre
Sheraton West Des Moines Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 22 square feet (2 square metres) and includes conference space. The business-friendly Sheraton West Des Moines Hotel also features gift shops/newsstands, concierge services, and laundry facilities. For a fee, parking is available.

This West Des Moines hotel is smoke free.

  • 285 guestrooms or units
  • 10 levels
  • Conference rooms
  • 22 sq ft of conference space
  • 2 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton West Des Moines Hotel offers 285 accommodations with a safe and coffee/tea makers. Beds feature down duvets. Televisions come with premium cable channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Microwaves, fridges and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per 24-hour period)

Parking and transport

  • Bus station shuttle (surcharge)
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 22 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 14 per person
  • Fee for in-room wireless Internet: USD 5.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 5.99 per 24-hour period (rates may vary)
  • Self-parking fee: USD 10.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • An in-room microwave is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton West Moines
Sheraton West Moines Hotel
Sheraton West Des Moines
West Des Moines Sheraton
Sheraton West Des Moines
Sheraton West Des Moines Hotel Hotel
Sheraton West Des Moines Hotel West Des Moines
Sheraton West Des Moines Hotel Hotel West Des Moines

Frequently asked questions

What is the cancellation policy at Sheraton West Des Moines Hotel?

Sheraton West Des Moines Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton West Des Moines Hotel?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton West Des Moines Hotel on 17 Nov 2024 start from AU$170.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton West Des Moines Hotel?

Yep, Sheraton West Des Moines Hotel has a self car park for USD 10.00 per day.

Does Sheraton West Des Moines Hotel have a pool?

Sheraton West Des Moines Hotel has an indoor pool.

Does Sheraton West Des Moines Hotel serve breakfast?

You bet, cooked-to-order brekkie is served daily.

Is there a free airport shuttle available at Sheraton West Des Moines Hotel?

No, Sheraton West Des Moines Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton West Des Moines Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton West Des Moines Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Sheraton West Des Moines Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 424 out of 1000 reviews" "
Rating 8 - Good. 303 out of 1000 reviews" "
Rating 6 - Okay. 152 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Abel

Was good the Calgary was dirty poor servi
Stayed 3 nights in Jul 2024

10/10 Excellent

James and Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Yeredi

Stayed 2 nights in Jul 2024

8/10 Good

Megan

Stayed 3 nights in Jul 2024

6/10 Okay

Ramiza

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

James and Marisa

Stayed 1 night in Jul 2024

10/10 Excellent

Armando

Little old building but in perfect conditions and beautiful amenities and the lobby and restaurant area so pretty Excellent service
Stayed 1 night in Jul 2024

6/10 Okay

Shelly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staffing Issues - Nice Hotel
kids baseball tournament in town parent allowing kids to run wild so loud and kids running the hallways 10 story hotel and kids playing on elevators so it was a 5 minute wait to get off or up to the 9th floor Not enough hotel staff front desk/security for the business volume!
Stayed 1 night in Jul 2024

4/10 Poor

Douglas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is a 4 star hotel with 1 star service. The star in this case is the 1 employee dealing with a constant mob of people. 1 person at the front desk. One. This is a 10 story hotel. There are only two elevators that service the ENTIRE hotel. They are fine, fancy, glass affairs that are oddly shaped and barely accomodate a baggage cart. At the ground floor there is a constant press of humanity vying for position in line to gain entry to the next elevator to reach ground. The area that the fancy, sloth speed elevators are located is extremely cramped and bottle-necked. It allows little room for people to exit the elevators due to the press of humanity and limited space. The wait to get on an elevator during normal hours was way too long and a constant common complaint among other people staying at the hotel. I am a senior citizen. I called guest services and asked for 2 extra bath towels. This fancy hotel provides 3 to a room. I was answered with, "well it might take a minute to get those to you but if you come down to the front desk I can hand them to you." Ok I said. I made the trek down, only to be ignored because the single employee there had 150 people in line in front of her. I made the trek back upstairs to my room. I called 'guest services' again with the same request for 2 towels and received the same spiel. I told them I could wait for them because I had all night. The towels never arrived. They are woefully understaffed. I'd like a refund and an apology.
Stayed 1 night in Jul 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Slow elevator when busy but not a huge deal.
Stayed 2 nights in Jul 2024

10/10 Excellent

Leticia

Travelled with family, Travelled with family and small children
Customer service snd the entire crew provided great service to me and my family. Thanks again will do business always!
Stayed 3 nights in Jul 2024

2/10 Terrible

Valentina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great until I looked at my credit card statement a day after I e stayed at the hotel and found out that I was charged twice (once by Orbitz and once by the hotel) for one of the two rooms I booked through Orbitz. It is impossible to get a live person to discuss. I’ve contacted the hotel a couple of times by phone and I was transferred to a voice mail to leave detailed information and wait for a callback within 24 hours; I’ve also emailed the person supposed to be in charge with billing and 4 days later received no response.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dwayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean older property. Would stay there again
Stayed 1 night in Jul 2024

10/10 Excellent

manoj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

wesley

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

ABEIR

Liked: Staff & service, room comfort
Average
The exterior and the common areas are clean and beautiful the water wall looks amazing but a bit noisy and you can hear it inside the room. The room was average, there was a fly on the bed when I came in, I end up killing it myself in the bathroom with a towel, the toilet is ver noisy and keep running for long time after each flush, the shower faucet has the cold and hot indicator backwards, I had to turn it to cold to get the hot water after multiple tries.the body wash bottle was almost empty I used the shampoo instead The hotel is not bad but there are no attention to details that could have made it better and more enjoyable.
Stayed 1 night in Jun 2024

8/10 Good

Meilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service as soon as you walk in. The property is very clean and quiet. I was looking for a place to rest and this is it, can’t wait to come back
Stayed 2 nights in Jun 2024

8/10 Good

Amanda

Stayed 1 night in Jun 2024

10/10 Excellent

Berkay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

William

Dirty dirty dirty
Stayed 2 nights in Jun 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a convienent location for us. Enjoyed the outdoor space provided.
Stayed 2 nights in May 2024

10/10 Excellent

Favor

Stayed 3 nights in May 2024