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Daxton Hotel Birmingham, Curio Collection by Hilton

4.0 star property
Hotel in Birmingham with 24-hour fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Daxton Hotel Birmingham, Curio Collection by Hilton

Exterior
View from room
Room amenity
Lobby sitting area
Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
298 S Old Woodward Ave, Birmingham, MI, 48009-6163
  • Somerset Collection
    5 min drive
  • William Beaumont Hospital
    5 min drive
  • The Detroit Shoppe
    5 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    38 min drive

Room options

Suite, 1 King Bed, Terrace (City)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Terrace (Woodward)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Artisan)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Terrace (Artisan)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Atrium)

Room, 2 Queen Beds (Atrium)

Room, 2 Queen Beds (Atrium)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Daxton)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Daxton)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Daxton, Hearing)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible (Daxton, Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Guestroom)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Guestroom)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner (Birmingham)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Corner (Birmingham)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Terrace

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed, Terrace

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Colby)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Terrace (Maple)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Atrium)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Solarium)

Room amenity

Room, 1 King Bed (Solarium)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Atrium)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed (Atrium)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Room amenity

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room amenity

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Terrace

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Daxton)

Room, 1 King Bed (Daxton)

Room, 1 King Bed (Daxton)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

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About the area

Birmingham

At Daxton Hotel Birmingham, Curio Collection by Hilton you'll be steps from Lyudviga Couture and 3.4 km (2.1 mi) from American Dysautonomia Institute. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The fine-dining restaurant, Madam, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .In proximity to this 4-property class Birmingham hotel you'll find Great Lakes Crossing Outlets.

What's nearby

  • Somerset Collection - 5 min drive - 3.8 km
  • Beaumont Hospital - Royal Oak - 6 min drive - 5.0 km
  • Royal Oak Music Theatre - 9 min drive - 9.0 km
  • Detroit Zoo - 9 min drive - 9.5 km
  • Lawrence Technological University - 11 min drive - 10.4 km

Getting around

  • Troy Transit Center - 4 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 26 min drive

Restaurants

  • ‪Starbucks Reserve - ‬4 min walk
  • ‪Hunter House Hamburgers - ‬5 min walk
  • ‪Brooklyn Pizza - ‬5 min walk
  • ‪Greek Islands Coney Restaurant - ‬5 min walk
  • ‪Paris Baguette - ‬4 min walk

About this property

Daxton Hotel Birmingham, Curio Collection by Hilton

Hotel in Birmingham with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at Daxton Hotel Birmingham, Curio Collection by Hilton. Parking is available for a fee.

This 4-star Birmingham hotel is smoke free.

  • 151 guestrooms or units
  • 5 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Daxton Hotel Birmingham, Curio Collection by Hilton offers 151 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 65-inch LED televisions come with premium cable channels and Netflix. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 25 for adults and USD 8 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Madam

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults and USD 8 to 15 for children
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Daxton
Daxton Hotel
Daxton Hotel Birmingham, Curio Collection by Hilton Hotel
Daxton Hotel Birmingham, Curio Collection by Hilton Birmingham

Frequently asked questions

Is parking available at Daxton Hotel Birmingham, Curio Collection by Hilton?

Yep, Daxton Hotel Birmingham, Curio Collection by Hilton has covered valet parking with in/out privileges for USD 40 per night.

How much does it cost to stay at Daxton Hotel Birmingham, Curio Collection by Hilton?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Daxton Hotel Birmingham, Curio Collection by Hilton on 22 Dec 2024 start from AU$431.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Daxton Hotel Birmingham, Curio Collection by Hilton a romantic place to stay?

A champagne service and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Daxton Hotel Birmingham, Curio Collection by Hilton.

Does Daxton Hotel Birmingham, Curio Collection by Hilton serve breakfast?

You bet, cooked-to-order brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Daxton Hotel Birmingham, Curio Collection by Hilton?

No, Daxton Hotel Birmingham, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Daxton Hotel Birmingham, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Daxton Hotel Birmingham, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Daxton Hotel Birmingham, Curio Collection by Hilton?

Cats and dogs are welcome at Daxton Hotel Birmingham, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 36 kg per pet.

Daxton Hotel Birmingham, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 324 out of 410 reviews" "
Rating 8 - Good. 37 out of 410 reviews" "
Rating 6 - Okay. 26 out of 410 reviews" "
Rating 4 - Poor. 12 out of 410 reviews" "
Rating 2 - Terrible. 11 out of 410 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Analida

Stayed 1 night in Aug 2024

10/10 Excellent

K

Stayed 1 night in Aug 2024

8/10 Good

Jaelon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a cute boutiques hotel. But there is a lot of construction across the street. Great walking streets and dining options around the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice modern hotel
Nice modern hotel with a lively ambiance in the lobby most evenings. Restaurant (Madam) slowest service for brunch I’ve ever experienced. Valet also takes forever at least 15 minutes so have to remember to call ahead. Rooms have nice quality art a d finishes. Poor sound insulation in the rooms.
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Donielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Daxton was amazing! This hotel is the best in the area and the staff go out of their way to ensure everything is absolutely perfect!
Stayed 3 nights in Aug 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Great bar and restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A No Brainer
Beautiful hotel. Our corner room was perfect - clean, brand new, luxurious fittings. It is the best hotel in the area - a no brainer if we return to this town again! The only thing I’d suggest is to lay off the AC in the lobby/restaurant/bar downstairs. It was beyond freezing so we didn’t hang out there as much as we’d have liked. But everything else was perfection!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice addition to downtown Birmingham
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I was underwhelmed by the bar staff. While they were not busy, i felt like my wife and i were bothering them to get a drink...on multiple occasions.
Stayed 1 night in Jul 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yaniv

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. The perfect location to everything you need
Stayed 4 nights in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Bedding comfortable. Loved the pantry for snacks and beverages.
Stayed 1 night in Jul 2024

10/10 Excellent

jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

ALONA

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

DJ

Stayed 3 nights in Jul 2024

10/10 Excellent

Boyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were awesome, but the lobby was OK. Too small for the number of people and furniture in the space. Still enjoyed the stay there.
Stayed 1 night in Jul 2024

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Janetta

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is advertised (and priced) as a new “luxury” hotel yet very few of the basic amenities worked. Our phone was broken in our room, as was the internet and the television. At first we were told that the battery was low on the phone, but after challenging that response, it turned out that it was something more. They could not explain the phone issue, internet issues, or the TV issues. We were then required to pack up all of stuff as we were moved to a “nicer, larger” corner room. However, this room also had issues. It was 85 degrees outside and the AC would not work. When we called twice about it, we were told it had to be reset and the HVAC was “intricate”. They reset it but told us that it would only lower 3 degrees per hour in a room that was already 79 degrees. It did eventually cool down after waiting several hours, only to break and become nonfunctional yet again. Last, the blinds in the room are not blackout blinds so as we were on the side where the sun rose and in a corner room, we were woken up pretty early by the bright light which I guess was a good thing because the room was heating back up again and at 76 degrees. For the price we paid and the luxury branding, this place was very disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

Thair

Stayed 4 nights in Jun 2024