4/10 Poor
Amanda
Travelled with family
24 Mar 2024
Unhappy stay
When we first arrived, we realized that the toilet in our room was not working. I called the front desk. They offered me a plunger to fix it. I was like, don't you have maintenance that can come up and take care of this. They said no, they are off for the rest of the night. Then they decided to switch our rooms and put us in a smaller room which I was not happy with and my daughter and her friends swam in a freezing pool and the hot tub was not working. Other than that, the staff seemed nice and the beds were comfortable. But the birthday weekend I planned for my daughter was not as expected. Also the second room we went to was not very clean and the soaps in the shower were out. I was not accommodated for any of the inconveniences that we experienced.. I would not stay here again.
Amanda
Stayed 1 night in Mar 2024