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Embassy Suites by Hilton San Marcos Hotel Conference Center

3.5 star property
Hotel with free breakfast, near San Marcos Premium Outlets
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Embassy Suites by Hilton San Marcos Hotel Conference Center

Lobby
Terrace/patio
Front of property
1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe
Free daily on-the-go breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
1001 E Mccarty Ln, San Marcos, TX, 78666
  • Aquarena Springs Museum
    4 min drive
  • San Marcos Premium Outlets
    5 min drive
  • San Marcos River
    8 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    38 min drive

Room options

View all photos for Suite, Accessible, Non Smoking

Flat-screen TV, iPod dock

Suite, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for King Bed Nonsmoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

King Bed Nonsmoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, One King Bed, Non-Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Premier Suite, One King Bed, Non-Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, Two Queen Beds, Non-Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Premier Suite, Two Queen Beds, Non-Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | Living area

Suite, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen and One Sofa Bed, Non-Smoking

Flat-screen TV, iPod dock

Two Queen and One Sofa Bed, Non-Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Flat-screen TV, iPod dock

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Flat-screen TV, iPod dock

Two Queen Beds, Non-Smoking, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Flat-screen TV, iPod dock

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Allergy Friendly (Mobility & Hearing, Bathtub)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Allergy Friendly (Mobility & Hearing, Bathtub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking (Wellness, In-room air purification)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, Non Smoking (Wellness, In-room air purification)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Front of property
La Quinta Inn & Suites by Wyndham San Marcos Outlet Mall
Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (1809)
The price is AU$177
for 1 night
includes taxes & fees
19 Nov - 20 Nov
La Quinta Inn & Suites by Wyndham San Marcos Outlet Mall

About the area

San Marcos

At Embassy Suites by Hilton San Marcos Hotel Conference Center you'll be 1.9 km (1.2 mi) from San Marcos Premium Outlets and 2.8 km (1.7 mi) from Aquarena Springs Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool and free weekday breakfast. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include a gym, a free manager's reception and Wi-Fi in public areas. On weekday mornings free on-the-go breakfast is offered between 6:00 AM and 9:00 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 3.5-property class San Marcos hotel include Texas State University and Gruene Hall.

What's nearby

  • San Marcos Premium Outlets - 5 min drive
  • Rio Vista Park - 5 min drive
  • Wonder World - 6 min drive
  • Texas State University - 6 min drive
  • Bobcat Stadium - 7 min drive

Getting around

  • San Marcos Station - 10 min drive
  • Austin-Bergstrom International Airport (AUS) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Embassy Suites by Hilton San Marcos Hotel Conference Center

Hotel with free breakfast, near San Marcos Premium Outlets
Embassy Suites by Hilton San Marcos Hotel Conference Center offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 78000 square feet (7020 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at Embassy Suites by Hilton San Marcos Hotel Conference Center. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star San Marcos hotel.

  • 283 guestrooms or units
  • 10 levels
  • 2 buildings
  • Conference rooms
  • 78000 sq ft of conference space
  • 7020 sq. m of conference space
  • Built in 2008
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton San Marcos Hotel Conference Center offers 283 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. This accommodation has separate dining areas and is furnished with queen sofa beds. Beds feature pillowtop mattresses. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Marcos hotel provides wireless Internet access for a surcharge. Flat-screen televisions come with satellite channels. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: WiFi (USD 4.95 per stay); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (78,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per day
  • 0.98 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 4.95 (rates may vary)
  • Self-parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts major credit cards, Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel San Marcos
Embassy Suites San Marcos
Embassy Suites San Marcos Hotel
Embassy Suites San Marcos Hotel Spa Conference Center
Embassy Suites cos Conference
Hotel San Marcos
San Marcos Embassy Suites
San Marcos Hotel
San Marcos Spa
Spa San Marcos
Embassy Suites by Hilton San Marcos Conference Center
Embassy Suites San Marcos Hotel Spa Conference Center

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton San Marcos Hotel Conference Center?

Embassy Suites by Hilton San Marcos Hotel Conference Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton San Marcos Hotel Conference Center?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Marcos Hotel Conference Center on 25 Nov 2024 start from AU$221.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton San Marcos Hotel Conference Center?

Yep, Embassy Suites by Hilton San Marcos Hotel Conference Center has a self car park with in/out privileges for USD 12 per day.

Does Embassy Suites by Hilton San Marcos Hotel Conference Center have a pool?

Embassy Suites by Hilton San Marcos Hotel Conference Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Embassy Suites by Hilton San Marcos Hotel Conference Center a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton San Marcos Hotel Conference Center.

Is Embassy Suites by Hilton San Marcos Hotel Conference Center family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Embassy Suites by Hilton San Marcos Hotel Conference Center is a hit with families.

Does Embassy Suites by Hilton San Marcos Hotel Conference Center serve breakfast?

Yeah, our visitors adore the free on-the-go breakfast here! Served on weekdays between 6:00 AM and 9:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton San Marcos Hotel Conference Center?

No, Embassy Suites by Hilton San Marcos Hotel Conference Center does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton San Marcos Hotel Conference Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton San Marcos Hotel Conference Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton San Marcos Hotel Conference Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1012 reviews" "
Rating 8 - Good. 197 out of 1012 reviews" "
Rating 6 - Okay. 107 out of 1012 reviews" "
Rating 4 - Poor. 77 out of 1012 reviews" "
Rating 2 - Terrible. 64 out of 1012 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dante

Stayed 1 night in Aug 2024

10/10 Excellent

October

Stayed 2 nights in Aug 2024

10/10 Excellent

Dee Bueno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

8/10 Good

Dalvinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and staff were excellent! Good location
Stayed 3 nights in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice and convenient Family Vacay
Our family vacation at the Embassy Suites San Marcos was nice and convenient. We appreciated the complimentary cocktail hour from 5:00-7:00 p.m., the complimentary breakfast, and enjoying the downstairs coffee shop a few times as well. The only thing I would suggest is maybe to update the decor in the rooms to make them a little more modern. Nice staff, too.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mario

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator wait time
Stayed 2 nights in Jul 2024

10/10 Excellent

Babbi

Travelled with family
Liked: Staff & service
One of our rooms had 7 long dark hairs in the tub, needed more shampoo, and several boogers in the sink. Grime on the bathroom floor. Overall hotel is ok but it needs an update. Has a lot of great structures, just very outdated
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsey

Stayed 1 night in Jul 2024

6/10 Okay

Santiago

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Aethan-Allan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The stay was great but I think they need more elevators when you are in the higher floors. It took in an average about 15-20 mins to get an elevator on the 7th floor to go down.
Stayed 1 night in Jul 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tanya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Jose

Travelled with family
Liked: Staff & service
Liked that it was quiet at night. Didn’t like the room had a funky smell as soon as we walked in, the AC was not working properly. In general the whole building is very outdated! Breakfast was not the best either. And you have to pay an additional fee of $12 for parking after already paying over $200 a night!!
Stayed 1 night in Jul 2024

8/10 Good

Roberto Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 1 night in Jul 2024

2/10 Terrible

Rafael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Denis, London

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 4 nights in Jul 2024

10/10 Excellent

Brittnie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and the hotel was great. Definitely be coming back
Stayed 2 nights in Jul 2024

4/10 Poor

Torrenus

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff was nice. There was one hiccup where someone didn’t follow through with looking for my daughter’s purse that was left at one of their bartops. But, they were overall pleasantly friendly. I found out upon checking in I paid the same cost through Expedia as if booking directly through Hilton. I suppose Expedia has a select group of rooms despite the availability (we stayed on a Wednesday evening and would eventually be told there were a lot of rooms available after we were changing into the third room as late as around midnight). So, there was the third, eighth, and ultimately the ninth floor. My best guess is that if you turn right upon exiting the elevator then you’re pressing your luck. Turning left was the only time there was relief with a room. The first two rooms (after turning right) had a mildew odor that could only have resulted from water leakage or the presence of enough moisture sitting across time. The third room was much better. It’s hit or miss, I’ve learned, when booking with Expedia and you get what you pay for. So, I actually aimed to pay more money thinking I wouldn’t run into issues because I really needed a comfortable night’s rest. As a result, I paid more for this night’s stay than what I paid in New York or Chicago to result in disappointment. Expedia needs to call their properties and negotiate better rooms- especially according to costs. I don’t know who to blame, but I am about to write very much a similar review through Hilton Honors.
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Stayed 2 nights in Mar 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Esterlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jul 2024