2/10 Terrible
carol s.
4 Nov 2024
Liked: Cleanliness
Front door lock malfunctioned. Lost the 1st night of my stay. No response from owners.
Went in, unpacked and left my medication in the house. & left to do some shopping. Came back the first night and discovered that the top lock on the front door malfunctioned and we were locked out. Left messages on the app, many times, no response. Used the ring on the front door to let then owner know that this is an emergency. No reply. Gave up trying to contact them around midnight. Drove 2 hours back Home, still no response. Called again the next morning and left another message. She finally contacted me & said her husband was on his way to open the door. And later left a message that the door was now unlocked. Lost the first night & was stressed out. Her response was ‘ we are baffled, this never happened before’ no sorry, just a little chuckle. Nice house, nice location but the owners lack of concern about their lock malfunctioning is alarming, especially when they were told that my medication was in there. If you stay there i suggest you dont leave medication, keys, laptops, or phones in there. I am still upset about the lack of concern on the part of the owners. Paid for 2 nights but stayed 1 night, due to their malfunctioning lock. The reviews were very positive so I am still confused. Stay at your own risk. Sleeping outside or in your car is a reasonable option for you, go for it.
carol s.
Stayed 2 nights in Nov 2024