10/10 Excellent
Allen
23 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities
We love this place very much, especially the staff at the reception area and the concierge. They were professional and helpful and we felt welcomed. Although there was some confusion in the system about our booking. It took longer time to check in but was ironed out at the end. And the receptionist gave us a kind gesture for our long wait. The hotel's interior deco was a bit old to my taste, but the room was kept very clean and well stocked. We like our room very much with a view. And enjoyed reading the history about the hotel. The breakfast selections were excellent.
A few minor items: the afternoon tea was a little below par. I saw some waiters chewing food in mouths while in the dining room. The noise from disassembling of evening party equipment after midnight may be an issue for light sleepers.
We enjoyed our stay and highly recommend this hotel and would come back to stay here again.
Allen
Stayed 1 night in Jul 2024