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The Westin Zagreb

5.0 star property
Luxury Zagreb hotel in Donji Grad with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Westin Zagreb

Lobby
Meeting facility
Restaurant
Presidential Suite, 2 Bedrooms, City View | Living room
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Krsnjavoga 1, Zagreb, 10000
  • Croatian National Theatre
    8 min walk
  • University of Zagreb
    8 min walk
  • Zrinjevac
    15 min walk
  • Zagreb (ZAG)
    26 min drive

Room options

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westin, Junior Suite, 1 Bedroom, Smoking

Westin, Junior Suite, 1 Bedroom, Smoking

Westin, Junior Suite, 1 Bedroom, Smoking

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | Living room

Presidential Suite, 2 Bedrooms, City View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Blackout curtains
Premium bedding
  • 190 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Sheraton Zagreb Hotel
Pool
Spa
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (1001)
The price is AU$260
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Sheraton Zagreb Hotel

About the area

Zagreb

A luxury stay in the heart of Zagreb awaits you at The Westin Zagreb. Within just a 10-minute stroll, you'll find Mimara Museum and Marulic Square. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Turkish bath/hammam and sauna as well as access to aerobics classes. 17222 square feet (1600 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 5-property class Donji Grad hotel include Museum of Arts and Crafts and Gallery SC.

What's nearby

  • Croatian National Theatre - 8 min walk
  • Ban Jelacic Square - 17 min walk
  • Museum of Broken Relationships - 18 min walk
  • Zagreb Cathedral - 4 min drive
  • Zagreb City Museum - 5 min drive

Getting around

  • Zagreb West Station - 10 min walk
  • Zagreb (ZAG) - 26 min drive

Restaurants

  • ‪Cogito 2 - ‬5 min walk
  • ‪Krivi Put - ‬6 min walk
  • ‪Caffe bar Glembay - ‬4 min walk
  • ‪Caffe Bar TK Građanski - ‬3 min walk
  • ‪Pivnica Budweiser - ‬6 min walk

About this property

The Westin Zagreb

Luxury Zagreb hotel in Donji Grad with a full-service spa
The Westin Zagreb offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 17222 square feet (1600 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury The Westin Zagreb. For a fee, parking is available.

This 5-star Zagreb hotel is smoke free.

  • 349 guestrooms or units
  • Conference rooms
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Zagreb offers 349 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

Languages

Croatian, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 17,222 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (115 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 102-cm LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

What is the cancellation policy at The Westin Zagreb?

The Westin Zagreb offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Zagreb?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at The Westin Zagreb on 15 Dec 2024 start from AU$178.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Zagreb?

Yep, The Westin Zagreb has a self car park with in/out privileges for EUR 20 per day.

Are there any beaches close to The Westin Zagreb?

The closest beach to The Westin Zagreb is Recreational Sports Center Jarun (4.5 km).

Is there a spa on site at The Westin Zagreb?

Yep, there is an onsite spa at The Westin Zagreb. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does The Westin Zagreb have a pool?

The Westin Zagreb has an indoor pool.

What makes The Westin Zagreb a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Westin Zagreb.

Is The Westin Zagreb family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Zagreb is a hit with families.

Does The Westin Zagreb serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at The Westin Zagreb?

No, The Westin Zagreb does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Zagreb?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin Zagreb?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Westin Zagreb Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 441 out of 877 reviews" "
Rating 8 - Good. 278 out of 877 reviews" "
Rating 6 - Okay. 100 out of 877 reviews" "
Rating 4 - Poor. 30 out of 877 reviews" "
Rating 2 - Terrible. 28 out of 877 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jon M, Maitland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff!
Stayed 2 nights in Aug 2024

4/10 Poor

Andrew

Disliked: Property conditions & facilities
An outdated hotel
The hotel was worn out. Needs a refresh. The TV on our room made an annoying constant clicking noise. We booked the room because of the pool and learned during check-in that it was closed. Unfortunately our room was non-refundable. On a positive note, they offered to pay for a cab so we could go to another hotel to use their pool, the air conditioning worked great in the room and they offered free bottled water.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Stayed 10 nights in Jun 2024

10/10 Excellent

Ma Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities are not so modern but well maintained. Airconditioning probably affected by the heatwave during our stay, with erratic cooling
Stayed 2 nights in Jun 2024

4/10 Poor

Ishan

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

8/10 Good

Lorelei

Staff were outstanding! Delivered the favorite ‘heavenly bed’
Stayed 2 nights in Jun 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, clean, ideal location and easy parking
Stayed 4 nights in Jun 2024

10/10 Excellent

Thomas, Fairfax

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, but decent business hotel in Zagreb. Morning coffee at buffet is weak American style pseudo coffee but otherwise decent breakfast buffet. Staff and location great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was short but it was within walkable distance to several places of interest.
Stayed 1 night in Jun 2024

8/10 Good

Ella

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Swimming pool in very bad shape and full of mold .Carpets destroyed and causes tripping hazard .No electrical plugs on both side of the nightstands only on one. Great distance to the center of the town easy accessed.
Stayed 6 nights in May 2024

8/10 Good

Aseel

Travelled with partner
Disliked: Cleanliness
My husband and I stayed three nights at the Westin. Overall the stay was good but we were first surprised by the big deposit they asked us to pay at check in as this was not communicated before by the property. When we first walked into the room we noticed stains and dirt on the bed sheet, not something you would expect from a chain like the Westin, however we asked them to change the sheets and they did right away. The hotel is at close proximity to all attractions in the city.
Stayed 3 nights in May 2024

10/10 Excellent

Celine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe and quiet area of Zagreb near Tesla museum. Great breakfast!
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly people.
Stayed 4 nights in Apr 2024

10/10 Excellent

Vedran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third time at the hotel. Each time stayed for two weeks. That says it all.
Stayed 13 nights in Apr 2024

10/10 Excellent

Huseyin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Exceptional in every regard. Thoroughly enjoyed my stay. Incredibly comfortable and convenient for conducting meetings in the lobby and food in the restaurant is also very good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Vedran

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2023

2/10 Terrible

nedzad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ivan

Stayed 1 night in Nov 2023

10/10 Excellent

morris

Stayed 1 night in Oct 2023

10/10 Excellent

CAROL

Stayed 4 nights in Sep 2023

10/10 Excellent

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The outside of the hotel does not match how nice the hotel is on the inside. It is a lovely place in a great location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Vedran

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent service. Conveniently located in the downtown area. Great views from the upper floors. The level of cleanliness could be improved.
Stayed 15 nights in Sep 2023

2/10 Terrible

Siavash

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a suite. We arrived a bit early, around 1 and told that room wasn’t ready. No problem as check in is at 3 and should come back then… we walked around with our one year old and planned on having her take her nap shortly after 3.. we arrived at 3 and room wasn’t ready, they gave us a voucher for cognac or moscato which no one really drinks… wasn’t exactly in the mood for a drink, exhausted from driving and having a tired child. 330 rolled around and no room. Tried to ask if room was ready but the staff said I had to line up in 10-15 person long check in line… by the way everyone was agitated… as many people’s rooms weren't ready. Got the room, and let’s just say needing a refresh is an understatement. Many stains on carpets the sinks and tiles are all faded from foot traffic. Only reason why I booked this hotel was for the indoor pool. Which we came to learn has been leased to a regular gym and guests have to walk through the gym and swim with gym members who are doing laps… looking out in full blown graffiti. After your swim, you can use one of the towels from the gym that have rips in them. And the kicker is they try and nickel and dime you every step of the way. I know how difficult it must’ve been for housekeeping and I have to say despite all the negativity they were so pleasant… My wife and I have stayed at dozens of Westins and I can’t believe they put their brand on this… being so brand driven. Horrible hotel and would never stay here again.
Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Better option hotels
The check-in process was the slowest I have ever had anywhere, and no apology or acknowledgment from the reception staff ‘Maja’ , the hotel is incredibly dated and the swimming pool is heaving/ tired. Parking is €20 a day- when right next to the hotel it’s €13.30 a day on zona 1. So overall not a good hotel.
Stayed 2 nights in Sep 2023

6/10 Okay

Kenneth

Liked: Staff & service
Disliked: Property conditions & facilities
Good enough for one night.
Disappointed in the room’s condition. Also, the AC appeared to be laboring to keep the temperature cool. Rippled carpet, peeling wallpaper, super slow USB port. Bathroom was clean.
Stayed 1 night in Sep 2023