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Hotel Excelsior

Central hotel connected to a railway/underground station in Dortmund with a 24-hour front desk

Photo gallery for Hotel Excelsior

Lobby
Interior entrance
Family Room (5 Persons)
Front of property
Lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Lange Straße 1, Dortmund, NW, 44137
  • German Football Museum
    ‪7 min walk‬
  • Westfalenhallen
    ‪4 min drive‬
  • Signal Iduna Park
    ‪5 min drive‬
  • Dortmund (DTM)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (4 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (4 Persons)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (5 Persons)

Family Room (5 Persons)

Family Room (5 Persons)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 30 sq m
  • City view
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double Room (3 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room (3 Persons)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About the area

Dortmund

Hotel Excelsior places you in the centre of Dortmund, connected to a railway/underground station and within a short 5-minute stroll of Westenhellweg Street and Dortmunder U. Highlights at this hotel include free in-room WiFi. .Lobby Bar is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and luggage storage. To-go breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Innenstadt-West hotel include Westfalenhallen and Signal Iduna Park.

What's nearby

  • Westenhellweg Street - 2 min walk - 0.2 km
  • German Football Museum - 7 min walk - 0.7 km
  • Westfalenhallen - 4 min drive - 3.1 km
  • Westfalenpark Dortmund - 5 min drive - 3.3 km
  • Signal Iduna Park - 5 min drive - 3.1 km

Getting around

  • Westentor U-Bahn - 3 min walk
  • Dortmund Central Station - 9 min walk
  • Dortmund (DTM) - 24 min drive

Restaurants

  • ‪Olafs - ‬3 min walk
  • ‪Five Guys Dortmund Westenhellweg - ‬6 min walk
  • ‪Bistrorant Sapori D'Italia - ‬1 min walk
  • ‪Vabene - ‬5 min walk
  • ‪BackWerk - ‬5 min walk

About this property

Hotel Excelsior

Central hotel connected to a railway/underground station in Dortmund with a 24-hour front desk
Hotel Excelsior offers its guests a lift. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Dortmund hotel is smoke free.

  • 54 guestrooms or units
  • Built in 2014
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Excelsior offers 54 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Dortmund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, German

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  • Breakfast available
  • Parking available
  • Bar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 14.90 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 14.90 for adults and EUR 7.90 for children
  • A bar/lounge

Restaurants on site

  • Lobby Bar

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 14.9
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 14.9

Special check-in instructions

The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 14.9 for adults and from EUR 7.9 for children
  • Covered self-parking fee: EUR 14.90 per day
  • Early check-in fee: EUR 14.9 (subject to availability)
  • Late check-out fee: EUR 14.9 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund

Frequently asked questions

What is the cancellation policy at Hotel Excelsior?

Hotel Excelsior offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Excelsior?

Yep, Hotel Excelsior has a covered self car park for EUR 14.90 per day. Onsite parking is limited.

Are there any beaches close to Hotel Excelsior?

The closest beach to Hotel Excelsior is Stranddeck (15 km).

Does Hotel Excelsior serve breakfast?

Sure does, to-go breakfast is on offer on weekdays between 6:30 AM and 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Excelsior?

No, Hotel Excelsior does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Excelsior?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Excelsior?

No, only service animals are allowed.

Hotel Excelsior Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 894 reviews
Rating 8 - Good. 295 out of 894 reviews
Rating 6 - Okay. 130 out of 894 reviews
Rating 4 - Poor. 68 out of 894 reviews
Rating 2 - Terrible. 72 out of 894 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Soap and Shampoo not provided. Tissue was empty when we arrived. We had to go through a flight of stairs with no elevator options. Bringing heavy luggages prove to be difficult
Stayed 2 nights in Jan 2025

10/10 Excellent

Narek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Albert

Stayed 4 nights in Oct 2024

10/10 Excellent

Tino

Liked: Staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel

Sehr schöner Aufenthalt im Hotel. Sehr zentral und gute Anbindung. Das Frühstück ist und gut und das Personal ist sehr freundlich und hilfsbereit. Unser Zimmer war schön eingerichtet und gemütlich. Wir kommen gerne wieder.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carsten

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Value for money

Perfect stay - value for money!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

6/10 Okay

Steffen

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Jean-Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Travelled with group
Grand reception area basic bedrooms,shower too small with plastic curtain, expensive price for basic accommodation
Stayed 2 nights in Sep 2024

8/10 Good

scott

Travelled with group
Liked: Cleanliness

Shower issue

Had a problem as safe not working and shower was flooding within 10 mins sent someone to clean bathroom and fix safe.however didn’t fix problem with shower as kept flooding also room was not cleaned one of the nights
Stayed 3 nights in Sep 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent and the staff were very friendly and very helpful I have not got anything bad to say about my stay at the hotel
Stayed 2 nights in Sep 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money but a bit dated.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Travelled with group
Liked: Amenities
Stayed 2 nights in Sep 2024

4/10 Poor

Adam

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room, bar and staff were all wonderful! The only issue i had was that the room was never cleaned so no fresh towels or toilet roll or bin emptied. Had to ask reception 3 times. Other than that it was good.
Stayed 3 nights in Sep 2024

2/10 Terrible

Liam

Disliked: Amenities
The noise coming from the room next door until 6am was my worse experience ever in a hotel. You could hear every movement and conversation due to the thin walls.
Stayed 1 night in Sep 2024

8/10 Good

CARLO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is large and can accommodate a big group. The room was adequate and comfortable. Occasional noise coming from the street and the smell of pedestrians’ cigarette smoke. The front desk was friendly. Overall, the hotel looks old and feels old but is adequate for a couple of days stay.
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ravinder

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Kalwinder Kaur

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was fairly clean, but as renovations were going on, there was a lot of materials laying about. Did not state on the website that renovations are going on.
Stayed 5 nights in Sep 2024

4/10 Poor

Edith

Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad Omar

Stayed 2 nights in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness
Unusual I had to make the bed that was odd. If I need anything like toilet paper or sugar etc I had to go to reception to get it. No telephone in room, room service was by leaving I door sign. I found things I little strange I have stayed in Germany before.
Stayed 7 nights in Sep 2024