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Embassy Suites by Hilton Tampa Downtown Convention Center

3.5 star property
Pet-friendly Tampa hotel connected to the convention centre, steps from Tampa Convention Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Tampa Downtown Convention Center

Exterior
Restaurant
Exterior detail
Outdoor pool, pool loungers
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pool
The price is AU$428
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
513 S Florida Ave, Tampa, FL, 33602
  • Tampa Convention Center
    6 min walk
  • Amalie Arena
    6 min walk
  • Tampa Bay History Center
    7 min walk
  • Tampa, FL (TPA-Tampa Intl.)
    11 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Conference)

Suite, 1 King Bed (Conference) | Living area

Suite, 1 King Bed (Conference)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Roll-in Shower)

Suite, 1 King Bed, Balcony (Roll-in Shower)

Suite, 1 King Bed, Balcony (Roll-in Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Hearing)

Suite, 1 King Bed, Accessible, Corner (Hearing)

Suite, 1 King Bed, Accessible, Corner (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

View from room

Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bay View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Bay View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • Bay view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, City View

Suite, 2 Queen Beds, City View

Suite, 2 Queen Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Corner)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible, Bathtub (Corner)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Single Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

Similar properties

Exterior

Hilton Tampa Downtown

Pool
Pet-friendly
Restaurant
Air conditioning
4.0 out of 5, Very good, (1007)
The price is AU$515
for 1 night
includes taxes & fees
11 Jan - 12 Jan
Hilton Tampa Downtown

About the area

Tampa

You'll be connected to the convention centre at Embassy Suites by Hilton Tampa Downtown Convention Center, and within just a 10-minute stroll of Tampa Convention Center and Amalie Arena. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. 8999 square feet (836 square metres) of event facilities include 6 meeting rooms and conference space. Other amenities include a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of valet parking. .Places within a 15-minute walk of this 3.5-property class Downtown Tampa hotel include Port of Tampa and Florida Aquarium.

What's nearby

  • Tampa Convention Center - 6 min walk
  • Amalie Arena - 6 min walk
  • Port of Tampa - 11 min walk
  • Florida Aquarium - 14 min walk
  • Tampa Riverwalk - 2 min drive

Getting around

  • Tampa Union Station - 5 min drive
  • Tampa, FL (TPA-Tampa Intl.) - 11 min drive

Restaurants

  • ‪Bud Light Party Deck - ‬7 min walk
  • ‪American Social - ‬19 min walk
  • ‪The Sail Pavilion - ‬5 min walk
  • ‪Hattricks - ‬7 min walk
  • ‪Lexus Lounge - ‬5 min walk

About this property

Embassy Suites by Hilton Tampa Downtown Convention Center

Pet-friendly Tampa hotel connected to the convention centre, steps from Tampa Convention Center
Embassy Suites by Hilton Tampa Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Event space at this hotel measures 8999 square feet (836 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Tampa Downtown Convention Center. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Tampa Downtown Convention Center was completed in January 2019.

This 3.5-star Tampa hotel is smoke free.

  • 360 guestrooms or units
  • 20 levels
  • 8999 sq ft of conference space
  • 836 sq. m of conference space
  • Built in 2006
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Tampa Downtown Convention Center offers 360 accommodations with iPod docking stations and a safe. This accommodation offers separate dining areas. Pillowtop beds feature down duvets. 32-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Tampa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,999 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.38 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Tampa Downtown
Embassy Suites Tampa Downtown
Tampa Downtown Embassy Suites
Embassy Suites Tampa - Downtown Hotel Tampa
Tampa Embassy Suites
Embassy Suites Tampa Downtown Hotel
Embassy Suites Tampa Hotel
Embassy Suites Tampa Downtown
Embassy Suites by Hilton Tampa Downtown Convention Center Hotel
Embassy Suites by Hilton Tampa Downtown Convention Center Tampa

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Tampa Downtown Convention Center?

Embassy Suites by Hilton Tampa Downtown Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Tampa Downtown Convention Center?

As of 28 Dec 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Tampa Downtown Convention Center on 5 Jan 2025 start from AU$382.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Tampa Downtown Convention Center?

Yep, Embassy Suites by Hilton Tampa Downtown Convention Center has secured covered valet parking with in/out privileges for USD 42 per night.

Are there any beaches close to Embassy Suites by Hilton Tampa Downtown Convention Center?

The closest beach to Embassy Suites by Hilton Tampa Downtown Convention Center is Ben T. Davis Beach (12.7 km).

Does Embassy Suites by Hilton Tampa Downtown Convention Center have a pool?

Embassy Suites by Hilton Tampa Downtown Convention Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Embassy Suites by Hilton Tampa Downtown Convention Center a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Tampa Downtown Convention Center.

Is Embassy Suites by Hilton Tampa Downtown Convention Center family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Tampa Downtown Convention Center is a hit with families.

Does Embassy Suites by Hilton Tampa Downtown Convention Center serve breakfast?

Yeah, guests are hooked on the free continental breakfast here! Served weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Tampa Downtown Convention Center?

No, Embassy Suites by Hilton Tampa Downtown Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Tampa Downtown Convention Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Tampa Downtown Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Tampa Downtown Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 751 out of 1225 reviews" "
Rating 8 - Good. 238 out of 1225 reviews" "
Rating 6 - Okay. 107 out of 1225 reviews" "
Rating 4 - Poor. 69 out of 1225 reviews" "
Rating 2 - Terrible. 60 out of 1225 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hurricane
We enjoyed our stay despite the fact we were escaping from a hurricane . I forgot my IPad and the straff kept it in safe keeping until I could come back.
Stayed 1 night in Sep 2024

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place!Clean and spacious rooms. Great breakfast!Trolly pases by just in front. The Florida Seaquarium a must see.
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nicely appointed. Very quiet and clean. Great walkable location. Steve A., the breakfast host, was wonderful. It is staff like Steve that keep you coming back.
Stayed 1 night in Sep 2024

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was disappointed that since I booked two rooms at the same time for family, that they were on separate floors. Other then that the staff was friendly and responsive to our needs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brooke

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free gourmet breakfast each day plus $25 credit daily to Starbucks or their restaurant. 2 minute walk to harbour and Riverwalk. Highly recommend!!
Stayed 3 nights in Sep 2024

6/10 Okay

Evan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Julie

Stayed 1 night in Aug 2024

10/10 Excellent

pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is expensive
Stayed 2 nights in Sep 2024

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient, easy access to restaurants. Well maintained.
Stayed 1 night in Sep 2024

10/10 Excellent

Franklin, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and great service
Stayed 1 night in Sep 2024

4/10 Poor

Gabriel

Travelled with family
Disliked: Cleanliness, staff & service
There was a massive religious convention happening which led to over-crowding. I had to get all of my luggage and the luugage of my 3 kids and wife and take it up 15 floors on my own. Rooms had an interesting, old motel smell to them. Almost like they remodeled the bathrooms and left the rooms the same. It smelled like it wasn't cleaned which makes sense with the amount of overcrowding. The only highlight was the valet who was working endlessly to get cars out of the lot. If you are staying for a convention then this might be for you. If not, I would look elsewhere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Walking distance to a lot of places
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and room.
Stayed 1 night in Sep 2024

10/10 Excellent

Sana

Stayed 1 night in Sep 2024

10/10 Excellent

Mitchell

Stayed 1 night in Aug 2024

4/10 Poor

Tiffany, Chicago

Travelled with family
Disliked: Cleanliness
The front desk staff was friendly and accomodating. The staff of the restaurant were also friendly and acommodating. What I was not happy with was housekeeping. The positive thing was that we always received new towels. It was the only constant. There would be a toss up of whether the beds were made, coffee service was refilled, or the glasses were cleaned. It seemed to missed the typical care the I am used from Hilton. Lately, it seems this area of high quality has diminished frim Hilton brand hotels overall. I think I finally understand that this will be the new standard and therefore, I will not be staying at Hilton Hotels if I can help it going forward.
Stayed 4 nights in Sep 2024

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very respectful staff and clean rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Casey

Stayed 2 nights in Aug 2024

10/10 Excellent

Tiffany

Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoying
Stayed 1 night in Sep 2024