Hilton Dubai Palm Jumeirah

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Dubai Palm Jumeirah

View from room
Exterior
Royal Suite, Balcony, Sea View
2 outdoor pools, free pool cabanas, pool umbrellas
Sports facility

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
The price is AU$527
includes taxes & fees
16 Dec - 17 Dec

Explore the area

Map
Palm Jumeirah Trunk Road, Dubai
  • Nakheel Mall
    14 min walk
  • The View at The Palm
    16 min walk
  • The Pointe
    5 min drive
  • Dubai (DXB-Dubai Intl.)
    29 min drive

Room options

Room, 2 Double Beds, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Bathrobes
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Balcony, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Executive Room, 2 Double Beds, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Presidential Suite, Terrace, Sea View

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 220 sq m
  • Sleeps 6
  • 1 King Bed

Royal Suite, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 390 sq m
  • Sleeps 6
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Sea View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Bathrobes
  • Sleeps 6
  • 3 King Beds

Executive Room, 1 King Bed, Balcony, Corner

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, Balcony, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 Double Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Bathrobes
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Balcony, Sea View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 124 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Corner

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 83 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

Family Room, 1 King Bed (Connecting Rooms)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 80 sq m
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

Family Room, 1 King Bed, Sea View (Deluxe, Connecting Rooms)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 80 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Sea View (Cabana)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Bathrobes
  • Sleeps 3
  • 2 Double Beds

Suite, Terrace, Sea View (Imperial)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 352 sq m
  • Sleeps 6
  • 1 King Bed

Similar properties

About the area

Dubai

A luxury stay in Dubai awaits you at Hilton Dubai Palm Jumeirah. You'll be 1.1 km (0.7 mi) from Nakheel Mall and 3.5 km (2.2 mi) from The Pointe. Highlights at this beachfront hotel include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The bistro, Jones The Grocer, serves international cuisine and is open for breakfast, lunch and dinner. Trader Vic's Palm is the hotel's own cocktail bar, serving drinks along with brunch and dinner. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site free kids' club and 24-hour gym. 4553 square feet (423 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of airport pick-up service. .Sights within a 10-minute drive of this 5-property class Palm Jumeirah hotel include The Walk and Wild Wadi Water Park.

What's nearby

  • Nakheel Mall - 14 min walk - 1.2 km
  • The Walk - 7 min drive - 5.9 km
  • Marina Beach - 8 min drive - 6.0 km
  • Burj Al Arab - 8 min drive - 7.1 km
  • Aquaventure - 9 min drive - 6.9 km

Getting around

  • Al Ittihad Park Station - 11 min walk
  • Dubai (DWC-Al Maktoum Intl.) - 31 min drive

Restaurants

  • ‪The Penthouse at Five Palm Jumeirah Dubai - ‬3 min walk
  • ‪The Penthouse - ‬3 min walk
  • ‪Beach by FIVE - ‬4 min walk
  • ‪Elevate Business Solutions - ‬3 min walk
  • ‪The Delisserie - ‬3 min walk

About this property

Hilton Dubai Palm Jumeirah

Luxury hotel on the beach, with 2 outdoor swimming pools
Simply walk outside to feel the sun on your face at the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Hilton Dubai Palm Jumeirah, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a children's pool and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 605 guestrooms or units
  • 13 levels
  • 10 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 4553 sq ft of conference space
  • 423 sq. m of conference space
  • Built in 2022
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Hilton Dubai Palm Jumeirah offers 605 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate sitting areas and includes dining tables. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Russian, Spanish, Swahili, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 150 for adults and AED 75 for children
  • 10 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Barfly by Buddha Bar
  • CLAW BBQ PALM
  • Jones The Grocer
  • McGettigan's Factory Palm
  • Trader Vic's Palm

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (4,553 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 300.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 150 for adults and from AED 75 for children
  • Airport shuttle fee: AED 250 per room
  • Airport shuttle fee per child: AED 250 (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments and Google Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Dubai Palm Jumeirah Hotel
Hilton Dubai Palm Jumeirah Dubai
Hilton Dubai Palm Jumeirah Hotel Dubai

Frequently asked questions

What is the cancellation policy at Hilton Dubai Palm Jumeirah?

Hilton Dubai Palm Jumeirah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Dubai Palm Jumeirah?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Dubai Palm Jumeirah on 16 Dec 2024 start from AU$518.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Dubai Palm Jumeirah?

Yep, Hilton Dubai Palm Jumeirah has a free self car park and free valet parking.

Are there any beaches close to Hilton Dubai Palm Jumeirah?

The closest beach to Hilton Dubai Palm Jumeirah is Marina Beach (2.2 km).

Is there a spa on site at Hilton Dubai Palm Jumeirah?

Yep, there is an onsite spa at Hilton Dubai Palm Jumeirah. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hilton Dubai Palm Jumeirah have a pool?

Yep, and guests love it! Hilton Dubai Palm Jumeirah has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hilton Dubai Palm Jumeirah?

Hilton Dubai Palm Jumeirah features a private beach, 2 outdoor pools and a full-service spa.

Is Hilton Dubai Palm Jumeirah family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Dubai Palm Jumeirah is a hit with families.

Does Hilton Dubai Palm Jumeirah serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Dubai Palm Jumeirah?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Dubai Palm Jumeirah?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Dubai Palm Jumeirah?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Dubai Palm Jumeirah?

No, only service animals are allowed.

Hilton Dubai Palm Jumeirah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 304 out of 402 reviews" "
Rating 8 - Good. 54 out of 402 reviews" "
Rating 6 - Okay. 25 out of 402 reviews" "
Rating 4 - Poor. 7 out of 402 reviews" "
Rating 2 - Terrible. 12 out of 402 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Stayed 3 nights in Aug 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, location was okay but the taxis did have to go around the block to exit the street. The room itself and facilities were outstanding! Major disappointment: after a 14 hour flight, not having the room ready when we arrived. Check-in was 3pm, we arrived after 4pm, didn’t get access until 5:30pm. Too long to wait for a top hotel - they offered a complimentary drink (non-alcoholic), that was it!
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean friendly place.
Stayed 8 nights in Aug 2024

10/10 Excellent

Delaney, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a good location The pool area is lovely, plenty of room and a good pool bar. Plenty of sun loungers and the cabanas are free if you can get them. Rooms always clean and spacious. The staff can’t do enough for you.
Stayed 12 nights in Aug 2024

10/10 Excellent

Djamal

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

SHAMAILA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The area was safe and there was several options when it comes to dining.
Stayed 7 nights in Aug 2024

8/10 Good

May

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tayo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach, pool, spa, great selection of restaurants and menu for half board; rooms cleaned every day; getting a taxi was never an issue and was instant; great double room with both shower and bath.
Stayed 9 nights in Aug 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 6 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 3 nights in Aug 2024

8/10 Good

amardeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had nice family holidays will go back
Stayed 8 nights in Jul 2024

6/10 Okay

Ene

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mixed feelings about Hilton Dubai Palm Jumeriah
Our stay started off really well as the manager on duty really went the extra mile while checking us in( we were a party of 26 guests). However there was a manager on duty on Friday 2nd August, whose name is Mariam. She was absolutely unprofessional when a member of our party slipped on a wet floor in the dining room and twisted her knee during dinner. She again left me with 7 pieces of luggage which she had promised to send a bell boy to help me carry. I eventually ended up carrying the 7 boxes downstairs myself. So this really marred my experience.
Stayed 6 nights in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and knowledgeable staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

Priyadharshini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Jet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is beautiful, new, clean and plenty of amenities! We will definitely step here again
Stayed 2 nights in Apr 2024

2/10 Terrible

Islam Ibragim

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
good hotel but they didnt refund us the first day we couldnt come because of a delay in our flight.
Stayed 10 nights in Jul 2024

10/10 Excellent

Rajyalakshmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality hotel with a lot of things to do nearby
Stayed 3 nights in Jul 2024

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room with Great view
Great to have an early check in though still had to wait for a room and of my choice till the check in time. Other than that comfortable and great stay with the staff from reception to buffet restaurant and pool side very friendly and professional and helpful. Especially would like to mention Akash, the bell boy on my first day, who was very respectful, friendly and helpful. Nice atmosphere and ambiance throughout the hotel. Plenty of variety in buffet but not if you are not fan of the food on Theme nights, though you could have other restaurants option.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mahgul

Travelled with family and small children
Liked: Property conditions & facilities
Absolutely loved our stay! Very clean and 5 star beautiful hotel!! Staff is the best and breakfast was one of the best I ever had. So so so many options!
Stayed 11 nights in Jul 2024

10/10 Excellent

Houtan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven, Umina Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Aramy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best vacation we ever had Beautiful hotel, and 5 stars service
Stayed 8 nights in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 7 nights in Jun 2024