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The Oberoi Beach Resort, Al Zorah

5.0 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Oberoi Beach Resort, Al Zorah

Premium Two Bedroom Beach Villa with Private Pool | Outdoor pool
Front of property - evening/night
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Private beach, white sand, beach umbrellas, beach towels
Kohinoor Ocean View Suite with private Terrace

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • On private beach
    On private beach
  • Housekeeping
    Housekeeping

Explore the area

Map
Al Zorah Al Ittihad Road, Ajman
  • Al Zorah Beach
    5 min drive
  • Al Hamriyah Free Zone
    7 min drive
  • Al Zorah Golf Club
    7 min drive
  • Dubai (DXB-Dubai Intl.)
    42 min drive

Room options

View all photos for Premium Two Bedroom Beach Villa with Private Pool

Minibar, in-room safe, desk, blackout curtains

Premium Two Bedroom Beach Villa with Private Pool

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private pool
Air conditioning
Free cots/infant beds
Fridge
  • 262 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Ocean View Suite with Private Terrace

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View Suite with Private Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Bathrobes
  • 109 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Ocean View Suite with Private Terrace

Premier Ocean View Suite with Private Terrace

Premier Ocean View Suite with Private Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Bathrobes
  • 169 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, Garden Area

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, Garden Area

Highlights

Garden
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 109 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Three Bedroom Garden Villa with Private Pool

Private pool

Premium Three Bedroom Garden Villa with Private Pool

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private pool
Air conditioning
Free cots/infant beds
Fridge
  • 339 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Premium One Bedroom Garden Villa with Private Pool

Separate bathtub and shower, rainfall showerhead, free toiletries

Premium One Bedroom Garden Villa with Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 109 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Kohinoor Ocean View Suite with private Terrace

Minibar, in-room safe, desk, blackout curtains

Kohinoor Ocean View Suite with private Terrace

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Fridge
  • 346 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Premier Room with Private Garden King

Minibar, in-room safe, desk, blackout curtains

Premier Room with Private Garden King

Highlights

Garden
Soundproofed
Air conditioning
LED TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • 81 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room with Private Garden Twin

Minibar, in-room safe, desk, blackout curtains

Premier Room with Private Garden Twin

Highlights

Garden
Soundproofed
Air conditioning
LED TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • 81 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Ocean View Room with Private Terrace King

Park view

Premier Ocean View Room with Private Terrace King

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 81 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Villa, 1 Bedroom, Private Pool, Beachside

Minibar, in-room safe, desk, blackout curtains

Premium Villa, 1 Bedroom, Private Pool, Beachside

Highlights

Soundproofed
Private pool
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Ocean View Room with Private Terrace Twin

Minibar, in-room safe, desk, blackout curtains

Premier Ocean View Room with Private Terrace Twin

Highlights

Terrace
Soundproofed
Air conditioning
LED TV
Pillow menu
Blackout curtains
Separate bedroom
Bathrobes
  • 81 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

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The price is AU$269
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includes taxes & fees
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About the area

Ajman

A luxury stay in Ajman awaits you at The Oberoi Beach Resort, Al Zorah. You'll be 2.4 km (1.5 mi) from Al Zorah Beach and 3.2 km (2 mi) from Al Hamriyah Free Zone. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and reflexology. The restaurant, Vinesse, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site outdoor swimming pool and 24-hour gym. 4629 square feet (430 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Ajman hotel include Al Zorah Golf Club and Sheikh Zayed Mosque.

What's nearby

  • Al Hamriyah Free Zone - 7 min drive - 3.8 km
  • Al Zorah Golf Club - 7 min drive - 3.3 km
  • Ajman China Mall - 14 min drive - 8.3 km
  • City Centre Ajman - 15 min drive - 10.0 km
  • Ajman Beach - 21 min drive - 16.0 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 42 min drive

Restaurants

  • ‪The Address Moroccan Restaurant - ‬5 min drive
  • ‪Kava Cafe - ‬21 min drive
  • ‪Mejhana Arabic Restaurant - ‬21 min drive
  • ‪جديمك نديمك - ‬21 min drive
  • ‪Tea Lab - ‬19 min drive

About this property

The Oberoi Beach Resort, Al Zorah

Hotel with private beach and full-service spa
Step outside to unwind on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Oberoi Beach Resort, Al Zorah such as an outdoor pool and a children's pool.

There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a 24-hour fitness centre, a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Ajman hotel.

  • 89 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 4629 sq ft of conference space
  • 430 sq. m of conference space
  • Built in 2017
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
The Oberoi Beach Resort, Al Zorah offers 89 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. LED televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Arabic, Azerbaijani, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hindi, Italian, Japanese, Korean, Malay, Russian, Spanish, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 150 for adults and AED 75 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aquario
  • Vinesse

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 4,629 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 May to 28 September:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Oberoi Beach Resort, Al Zorah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1600
  • New Year's Eve (31 December) Gala Dinner per child: AED 800 (from 4 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: AED 1600
  • New Year's Day (1 January) Gala Dinner per child: AED 800 (from 4 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 150 for adults and from AED 75 for children
  • Airport shuttle fee: AED 550 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Safety & Hygiene (Oberoi Hotels & Resorts)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety & Hygiene (Oberoi Hotels & Resorts) guidelines.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Oberoi Beach Resort Al Zorah Ajman
Oberoi Beach Resort Al Zorah
Oberoi Beach Al Zorah Ajman
Oberoi Beach Al Zorah
The Oberoi Resort, Al Zorah
The Oberoi Beach Resort, Al Zorah Hotel
The Oberoi Beach Resort, Al Zorah Ajman
The Oberoi Beach Resort, Al Zorah Hotel Ajman

Frequently asked questions

What is the cancellation policy at The Oberoi Beach Resort, Al Zorah?

The Oberoi Beach Resort, Al Zorah offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Oberoi Beach Resort, Al Zorah?

Yep, The Oberoi Beach Resort, Al Zorah has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to The Oberoi Beach Resort, Al Zorah?

The closest beach to The Oberoi Beach Resort, Al Zorah is Ajman Beach (4.9 km).

Is there a spa on site at The Oberoi Beach Resort, Al Zorah?

Yep, there is an onsite spa at The Oberoi Beach Resort, Al Zorah. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Oberoi Beach Resort, Al Zorah have a pool?

The Oberoi Beach Resort, Al Zorah has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at The Oberoi Beach Resort, Al Zorah?

The Oberoi Beach Resort, Al Zorah features a private beach, a full-service spa and an outdoor pool. All guestrooms come with 24-hour room service and espresso makers.

What makes The Oberoi Beach Resort, Al Zorah a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Oberoi Beach Resort, Al Zorah.

Is The Oberoi Beach Resort, Al Zorah family-friendly?

You bet! With amenities such as a children's pool, babysitting services and an arcade, it's no surprise that The Oberoi Beach Resort, Al Zorah is a hit with families.

Does The Oberoi Beach Resort, Al Zorah serve breakfast?

Yep, buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Oberoi Beach Resort, Al Zorah?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Oberoi Beach Resort, Al Zorah?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from May 29 until September 28.

What time are check-in & check-out at The Oberoi Beach Resort, Al Zorah?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Oberoi Beach Resort, Al Zorah?

No, pets and service animals are not allowed.

Is there a golf course on site at The Oberoi Beach Resort, Al Zorah?

There is a golf course next to The Oberoi Beach Resort, Al Zorah.

The Oberoi Beach Resort, Al Zorah Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 84 out of 101 reviews" "
Rating 8 - Good. 12 out of 101 reviews" "
Rating 6 - Okay. 2 out of 101 reviews" "
Rating 4 - Poor. 1 out of 101 reviews" "
Rating 2 - Terrible. 2 out of 101 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjeev

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing self contained resort for a nice short holiday. Great food and exceptional service and hospitality.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and arguably one of the best I’ve ever stayed at in the UAE! Staff are extremely welcoming and go the extra mile, lots of greenery and we didn’t feel like we were in the desert! Room was impeccable, spa was amazing, only one dining option within the complex although the food was great! Would highly recommend for a weekend getaway
Stayed 2 nights in Jun 2024

10/10 Excellent

Suneel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service in UAE
Amazing experience with excellent service from all the staff members. They go the extra mile to take care of you. Will coming back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Adriaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We need to come back for longer
Wish we were staying for longer! We'll definitely be back. Exceptional staff, food was delicious, hotel room and view were fantastic.
Stayed 1 night in Feb 2024

10/10 Excellent

Martin Rajesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Moudhy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must visit - a true Oberoi experience...
Stayed 1 night in Dec 2023

10/10 Excellent

Marie Christine

Stayed 2 nights in Dec 2023

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property and a must visit
The property is beautiful with lush greenry around created by Oberois. So many beautiful spots to watch the sunset, the beach is very well maintained and cleaning daily. Overall an extremely relaxing and luxurious stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Rizkallah

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great hotel and great service everybody very attentive. Just keep in mind there is nothing except the hotel and its great Beach in the area. If you play golf. I think it is a great court but we do not so enjoyed the great food, swimming pool and beach

10/10 Excellent

Jozsef

Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent end to end experience. Friendly staff, delicious food and reasonable menu prices
Stayed 1 night in Mar 2023

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities
I couldn’t check in
Stayed 2 nights in Feb 2023

10/10 Excellent

Mounir

Stayed 1 night in Nov 2022

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Mala

Stayed 1 night in Sep 2021

10/10 Excellent

Anoop

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Above average, but not as special as expected
This property can easily score 5 star reviews but I felt the service was quite aloof and lacked the warmth I expected while escaping the hustle and bustle of Dubai. I booked the hotel on the day of given the steller reviews and would have extended my stay but felt the check in staff didn't make any effort to make me feel welcome. It was off season so they could have easily upgraded given the rather empty property but instead put us in a room where there was no view of anything, and a stale smell. The room was spacious and impeccably clean and well equipped but at the other end of the hotel. The next morning at breakfast the maître d' was more dismissive than welcome. He lacked any hint of warmth and rather than making us feel welcome, he reminded us of the breakfast closing time. I felt the junior staff was quite kind and helpful but the staff with authority failed at establishing a culture of warmth at this place. It was just stale. It's a shame because the property is so beautiful and can actually be such a warm and relaxing place. This was mu first time staying at an Oberoi and I must admit I don't have any resson to return. The management really needs to spend time training their senior staff and building a culture of warmth at this hotel. Whats the point of leaving Dubai if you're gonna get the same rushed and impersonal service?
Stayed 1 night in Jul 2021

10/10 Excellent

Jane

Stayed 1 night in Jul 2021

10/10 Excellent

Caroline Karimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just superb
Stayed 2 nights in Jun 2021

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure luxury. The garden room was very spacious. The staff were very attentive around the whole resort. There
Stayed 3 nights in May 2021

10/10 Excellent

fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021