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W Dubai - Mina Seyahi

5.0 star property
Luxury hotel on the beach, with 6 outdoor pools

Photo gallery for W Dubai - Mina Seyahi

6 outdoor pools, pool umbrellas, pool loungers
6 outdoor pools, pool umbrellas, pool loungers
Exterior
Suite, 2 Bedrooms, Non Smoking
Beach/ocean view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Spa
The current price is AU$477
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
King Salman Bin Abdulaziz Al Saud Street, Dubai Marina, Dubai, Dubai, 213084
  • The Walk
    ‪17 min walk‬
  • Skydive Dubai
    ‪18 min walk‬
  • Marina Beach
    ‪20 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪33 min drive‬

Room options

View all photos for Family 2 Bedroom, Corner, Panoramic Sea View

Beach/ocean view

Family 2 Bedroom, Corner, Panoramic Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 106 sq m
  • Sea view
  • Sleeps 5
  • 1 Double Bed

View all photos for Marvelous Twin - Sea View with Balcony

Premium bedding, minibar, in-room safe, desk

Marvelous Twin - Sea View with Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 53.00 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Spectacular Twin -W-IP access- Sea View and High Floor with Balcony

Premium bedding, minibar, in-room safe, desk

Spectacular Twin -W-IP access- Sea View and High Floor with Balcony

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
  • 53.00 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Spectacular King -W-IP access- Sea View and High Floor with Balcony

Beach/ocean view

Spectacular King -W-IP access- Sea View and High Floor with Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 53.00 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family 2 Bedroom Suite, Panoramic Sea View

Premium bedding, minibar, in-room safe, desk

Family 2 Bedroom Suite, Panoramic Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 164 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed

View all photos for Marvelous King - Sea View with Balcony

Premium bedding, minibar, in-room safe, desk

Marvelous King - Sea View with Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 46.3 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular King Suite-W-IP access- Panoramic Sea View with Balcony and High Floor

Premium bedding, minibar, in-room safe, desk

Spectacular King Suite-W-IP access- Panoramic Sea View with Balcony and High Floor

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 111.00 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Spectacular Corner King -W-IP access- Panoramic Sea View with Balcony

Beach/ocean view

Spectacular Corner King -W-IP access- Panoramic Sea View with Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 53.00 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite King- W-IP Access- Panoramic Sea View with Balcony

Premium bedding, minibar, in-room safe, desk

Fantastic Suite King- W-IP Access- Panoramic Sea View with Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 106.00 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Marvelous Corner King - Panoramic Sea View with Balcony

Beach/ocean view

Marvelous Corner King - Panoramic Sea View with Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 53.00 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family 2 Bedroom, Panoramic Sea View

Beach/ocean view

Family 2 Bedroom, Panoramic Sea View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
Designer toiletries
  • Sleeps 4
  • 1 Double Bed

View all photos for Fantastic Twin - Sea View with Balcony

Premium bedding, minibar, in-room safe, desk

Fantastic Twin - Sea View with Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 53.00 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Fantastic King - Sea View with Balcony

Premium bedding, minibar, in-room safe, desk

Fantastic King - Sea View with Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 53.00 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Fantastic Corner King - Panoramic Sea View

Premium bedding, minibar, in-room safe, desk

Fantastic Corner King - Panoramic Sea View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
  • 53 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | View from property

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
Designer toiletries
  • Sleeps 6
  • 1 King Bed

View all photos for Marvelous Suite King- W-IP Access- Panoramic Sea View with Balcony

Premium bedding, minibar, in-room safe, desk

Marvelous Suite King- W-IP Access- Panoramic Sea View with Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 111.00 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

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  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (559)
The price is AU$595
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About the area

Dubai

A luxury stay in the heart of Dubai awaits you at W Dubai - Mina Seyahi. You'll be 1.4 km (0.9 mi) from The Walk and 4.3 km (2.7 mi) from Ain Dubai. Highlights at this beachfront hotel include 3 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The restaurant, W Lounge, serves international cuisine and is open for breakfast, lunch and dinner. With 4 poolside bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site gym and pool loungers. 3014 square feet (280 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas and in-room fitness. Continental breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Dubai Marina hotel include Souk Madinat Jumeirah and Theatre of Digital Art.

What's nearby

  • The Walk - 17 min walk
  • Marina Beach - 20 min walk
  • Dubai Marina Mall - 4 min drive
  • Burj Al Arab - 9 min drive
  • Mall of the Emirates - 10 min drive

Getting around

  • Mina Seyahi Tram Stop - 4 min walk
  • Dubai (DXB-Dubai Intl.) - 33 min drive

Restaurants

  • ‪Attiko - ‬2 min walk
  • ‪Ginger Moon - ‬5 min walk
  • ‪Deniz Restaurant - ‬6 min walk
  • ‪Breaking Bread - ‬6 min walk
  • ‪The Observatory - ‬7 min walk

About this property

W Dubai - Mina Seyahi

Luxury hotel on the beach, with 6 outdoor pools
Some rates at W Dubai - Mina Seyahi are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At W Dubai - Mina Seyahi, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site. You can unwind with a drink at one of the 4 poolside bars. WiFi is free in public spaces. This luxury hotel also offers a fitness centre and a garden. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

  • 318 guestrooms or units
  • 31 levels
  • 3 dining venues
  • 4 bars by the pool
  • Conference rooms
  • 3014 sq ft of conference space
  • 280 sq. m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • ATM
  • Lift
  • No smoking on site
W Dubai - Mina Seyahi offers 318 air-conditioned accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 3 restaurants
  • 4 poolside bars
  • Couples/private dining

Restaurants on site

  • Ginger Moon
  • Rooftop Restaurant
  • W Lounge

Things to do

  • 6 outdoor pools
  • Evening entertainment
  • Full-service spa
  • Gym

Family friendly

  • 6 outdoor pools

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Turndown service

Business services

  • 4 meeting rooms
  • Conference centre (3,014 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: AED 500.00 per accommodation, per stay
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 125.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A damage deposit of AED 750 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AED 145 per person
  • Pet fee: AED 500.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 125.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Google Pay and Apple Pay. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

W Dubai Mina Seyahi
W Dubai - Mina Seyahi Hotel
W Dubai - Mina Seyahi Dubai
W Dubai - Mina Seyahi Hotel Dubai

Frequently asked questions

What is the cancellation policy at W Dubai - Mina Seyahi?

W Dubai - Mina Seyahi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Dubai - Mina Seyahi?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at W Dubai - Mina Seyahi on 2 Mar 2025 start from AU$468.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Dubai - Mina Seyahi?

Yep, W Dubai - Mina Seyahi has a free self car park and free valet parking.

Are there any beaches close to W Dubai - Mina Seyahi?

Yep, W Dubai - Mina Seyahi is a short 20-minute walk from Marina Beach.

Is there a spa on site at W Dubai - Mina Seyahi?

Yep, there is an onsite spa at W Dubai - Mina Seyahi. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does W Dubai - Mina Seyahi have a pool?

W Dubai - Mina Seyahi has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at W Dubai - Mina Seyahi?

W Dubai - Mina Seyahi features a private beach, 4 poolside bars and 6 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes W Dubai - Mina Seyahi a romantic place to stay?

Couples spa treatments and a private beach, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at W Dubai - Mina Seyahi.

Does W Dubai - Mina Seyahi serve breakfast?

Yep, continental brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at W Dubai - Mina Seyahi?

No, W Dubai - Mina Seyahi does not offer an airport shuttle service.

Is there a bar or restaurant at W Dubai - Mina Seyahi?

Yep, you can grab a meal at W Dubai - Mina Seyahi's onsite restaurant that serves international cuisine.

What time are check-in & check-out at W Dubai - Mina Seyahi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at W Dubai - Mina Seyahi?

Furry friends are welcome at W Dubai - Mina Seyahi, with food and water bowls and litter trays on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

W Dubai - Mina Seyahi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 150 out of 191 reviews
Rating 8 - Good. 20 out of 191 reviews
Rating 6 - Okay. 10 out of 191 reviews
Rating 4 - Poor. 3 out of 191 reviews
Rating 2 - Terrible. 8 out of 191 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

tina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy construction works and very loud music being played all day and night
Stayed 14 nights in Oct 2024

10/10 Excellent

tony

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perefrct
Stayed 1 night in Nov 2024

10/10 Excellent

Mario

Stayed 10 nights in Oct 2024

10/10 Excellent

Ailsa Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous!
Stayed 6 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Loved my few days at the W. Very high standard here. Close to the Walk and easy enough to walk to the metro for access downtown. Beautiful view into the harbour. I loved their gym with air con. It’s party central so if you get irritated by music until 2am it might not be for you.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Aquaknight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
True 5 star, superb everywhere. Being Dubai tho, everything is outrageously expensive.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The valet damaged my car and they didn’t pay for it
Stayed 5 nights in Sep 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area as everything is close. Special mention to the housekeeping staff who were the best we have ever had.
Stayed 2 nights in Oct 2024

10/10 Excellent

nadine

Stayed 8 nights in Sep 2024

10/10 Excellent

Hatem

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Karen, Uxbridge

Travelled with family
Liked: Amenities, property conditions & facilities
Incredibly stylish property
Stayed 5 nights in Sep 2024

10/10 Excellent

Yit Teng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the hotel receptionist, housekeeping and Ginger moon staff. Super impressed by the detailed room cleaning service, they cleaned 2 times per day, preparing few bottles of water, night time story on the bed and even cable ties for my charger cable. Another excellent service was provided by the Ginger moon staff, they wrote me a message card during my last day stay, this is so sweet. Just a minor issue is my outfit always look alike the staff outfit and it makes the other guest always ask me to bring them orange juice. The interior and the facilities are well maintained. But we have issue with the bluetooth speaker which can easily connected by the nearby room with few attempts and tune the volume to the max in the midnight. I tried to unplug cable but it still functioning due to the speaker is rechargeable. I think this issue can be solve by setting the bluetooth speaker with password so that nearby room can't connect the speaker easily. I believe my room is a connecting room and it has a door which can access to another room. The guest beside my room always open the speaker with high volume midnight till 4am and I can clearly listen their sound from the connecting door although it is locked.
Stayed 6 nights in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Sharon

Stayed 7 nights in Aug 2024

4/10 Poor

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Vibrant hotel, very friendly and accommodating staff and sparkling clean facilities. Good for adults looking for hookups, but really bad if you are on a business trip or just looking to relax, between thr multiple bars and clubs and pool parties, and the amount of 24/7 constructions next to it, it is always noisy...everywhere!
Stayed 10 nights in Aug 2024

10/10 Excellent

Nichole

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This oasis was amazing! We stayed a week for mine and my friends birthday and everyone was amazing!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Highmansona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Justin

Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 4 nights in Jul 2024

10/10 Excellent

Petrica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 3 nights in May 2024