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Generator Dublin

2.0 star property
Family-friendly Dublin hostel in City Centre Dublin with a nightclub

Photo gallery for Generator Dublin

Billiards
Daily buffet breakfast (EUR 10 per person)
Shower, eco-friendly toiletries, towels
Family Room for 4
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Laundry
  • 24/7 front desk
The current price is AU$105
includes taxes & fees
26 Feb - 27 Feb

Explore the area

Map
Smithfield Square, Smithfield, Dublin, Dublin, 7
  • Jameson Distillery Bow St.
    ‪1 min walk‬
  • Christ Church Cathedral
    ‪11 min walk‬
  • Guinness Storehouse
    ‪14 min walk‬
  • Dublin (DUB)
    ‪22 min drive‬

Room options

View all photos for Private 4 Bed Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Private 4 Bed Room

Highlights

Tempur-Pedic bed
Eco-friendly toiletries
Private bathroom
Pet friendly
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for 8-bed Private Dormitory Room with Shared Bathroom

Iron/ironing board, free WiFi, bed sheets, wheelchair access

8-bed Private Dormitory Room with Shared Bathroom

Highlights

Eco-friendly toiletries
Daily housekeeping
  • 21 sq m
  • City view
  • Sleeps 8
  • 4 Single Bunk Beds

View all photos for 1 bed in 6 bed mixed dormitory Ensuite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

1 bed in 6 bed mixed dormitory Ensuite

Highlights

Eco-friendly toiletries
Private bathroom
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Family Room for 4

Family Room for 4

Family Room for 4

Highlights

LED TV
Tempur-Pedic bed
Eco-friendly toiletries
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Bed 10-bed Room - Ensuite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Bed 10-bed Room - Ensuite

Highlights

Eco-friendly toiletries
Private bathroom
Daily housekeeping
  • 35 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single room with Shared bathroom

Single room with Shared bathroom

Single room with Shared bathroom

Highlights

Eco-friendly toiletries
Daily housekeeping
  • 5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for 6-bed Private Dormitory Room with Shared Bathroom

Iron/ironing board, free WiFi, bed sheets, wheelchair access

6-bed Private Dormitory Room with Shared Bathroom

Highlights

Eco-friendly toiletries
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Deluxe King

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Deluxe King

Highlights

Free cots/infant beds
LED TV
Eco-friendly toiletries
Private bathroom
Digital channels
Desk
Daily housekeeping
Pet friendly
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Bed in 4 bed Dorm

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Bed in 4 bed Dorm

Highlights

Eco-friendly toiletries
Private bathroom
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for 1 bed in 8 bed mixed dormitory Ensuite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

1 bed in 8 bed mixed dormitory Ensuite

Highlights

Eco-friendly toiletries
Private bathroom
Daily housekeeping
  • 20.8 sq m
  • City view
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for 10-bed Private Dormitory Room Ensuite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

10-bed Private Dormitory Room Ensuite

Highlights

Eco-friendly toiletries
Private bathroom
Daily housekeeping
  • 36.4 sq m
  • City view
  • Sleeps 10
  • 10 Single Beds

View all photos for 1 bed in 6-bed Female Only Dormitory Room Ensuite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

1 bed in 6-bed Female Only Dormitory Room Ensuite

Highlights

Eco-friendly toiletries
Private bathroom
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for 1 bed in 8 bed mixed dormitory- Shared

Iron/ironing board, free WiFi, bed sheets, wheelchair access

1 bed in 8 bed mixed dormitory- Shared

Highlights

Eco-friendly toiletries
Daily housekeeping
  • 20.5 sq m
  • City view
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for 6-bed Female Only Private Dormitory Room Ensuite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

6-bed Female Only Private Dormitory Room Ensuite

Highlights

Eco-friendly toiletries
Private bathroom
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 6
  • 6 Single Beds

View all photos for 4-bed Private Dormitory Room with Shared Bathroom

Iron/ironing board, free WiFi, bed sheets, wheelchair access

4-bed Private Dormitory Room with Shared Bathroom

Highlights

Eco-friendly toiletries
Daily housekeeping
  • 14 sq m
  • City view
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for 8-bed Private Dormitory Room Ensuite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

8-bed Private Dormitory Room Ensuite

Highlights

Eco-friendly toiletries
Private bathroom
Daily housekeeping
  • 21 sq m
  • City view
  • Sleeps 8
  • 8 Single Beds

View all photos for Deluxe Twin

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Deluxe Twin

Highlights

Free cots/infant beds
LED TV
Tempur-Pedic bed
Eco-friendly toiletries
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 14 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 5-bed Private Dormitory Room Ensuite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

5-bed Private Dormitory Room Ensuite

Highlights

Eco-friendly toiletries
Private bathroom
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 5
  • 5 Single Beds

View all photos for 1 bed in 6 bed mixed dormitory with shared bathroom

Iron/ironing board, free WiFi, bed sheets, wheelchair access

1 bed in 6 bed mixed dormitory with shared bathroom

Highlights

Eco-friendly toiletries
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Private Room with 6 bed Ensuite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Private Room with 6 bed Ensuite

Highlights

Eco-friendly toiletries
Private bathroom
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 6
  • 6 Single Beds

View all photos for 1 bed in 15-bed Female Only Dormitory Room Ensuite

1 bed in 15-bed Female Only Dormitory Room Ensuite

1 bed in 15-bed Female Only Dormitory Room Ensuite

Highlights

Eco-friendly toiletries
Private bathroom
Daily housekeeping
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Private 15-bed Room - Ensuite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Private 15-bed Room - Ensuite

Highlights

Eco-friendly toiletries
Private bathroom
Daily housekeeping
  • 35 sq m
  • Sleeps 15
  • 5 Single Bunk Beds

Similar properties

Lobby

Clink i Lár

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.2 out of 5, Very good, (590)
The price is AU$593
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Clink i Lár

About the area

Dublin

A family-friendly stay in the heart of Dublin awaits you at Generator Dublin. You'll find Jameson Distillery Bow St. a few steps away and Guinness Storehouse within a 15-minute stroll. Highlights at this Art Deco hostel include a restaurant, a nightclub and a bar/lounge. .The café, Generator Food, is open for breakfast, brunch and lunch. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. On weekday mornings buffet breakfast is served between 7:00 AM and 10:00 AM. .Sights within a 30-minute walk of this City Centre Dublin hostel include Dublin Castle and Trinity College.
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What's nearby

  • Jameson Distillery Bow St. - 1 min walk
  • Guinness Storehouse - 14 min walk
  • Dublin Castle - 17 min walk
  • Trinity College - 4 min drive
  • Grafton Street - 5 min drive

Getting around

  • Smithfield Station - 2 min walk
  • Dublin Drumcondra Station - 3 min drive
  • Dublin Airport (DUB) - 24 min drive

Restaurants

  • ‪JJ's Bar - ‬2 min walk
  • ‪Copper + Straw - ‬5 min walk
  • ‪Urbanity Coffee - ‬3 min walk
  • ‪Light House Cinema - ‬1 min walk
  • ‪The Cobblestone - ‬2 min walk

About this property

Generator Dublin

Family-friendly Dublin hostel in City Centre Dublin with a nightclub
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A nightclub, a vending machine, and an arcade/games room are also featured at the family-friendly Generator Dublin.

This Art Deco Dublin hostel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 5 levels
  • Built in 2011
  • Nightclub
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • No smoking on site
  • Locker space
  • Bar or lounge
  • 1 conference room
  • Dining venue
Generator Dublin offers 109 shared accommodations. This Dublin hostel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Dutch, English, German, Irish, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Generator Food

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Games
  • Nightclub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Shared accommodation

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property does not have a Ireland Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Dublin Generator
Dublin Generator Hostel
Dublin Hostel Generator
Generator Dublin
Generator Dublin Hostel
Generator Hostel
Generator Hostel Dublin
Hostel Dublin Generator
Hostel Generator
Hostel Generator Dublin
Generator Hostel Dublin Hotel Dublin

Frequently asked questions

What is the cancellation policy at Generator Dublin?

Generator Dublin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Generator Dublin?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Generator Dublin on 26 Feb 2025 start from AU$105.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Generator Dublin?

The closest beach to Generator Dublin is Portmarnock Beach (13.1 km).

Is Generator Dublin family-friendly?

You bet! With amenities such as an arcade, a corner/local shop and laundry facilities, it's no surprise that Generator Dublin is a hit with families.

Does Generator Dublin serve breakfast?

Yeah, buffet breakfast is on offer weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Generator Dublin?

No, Generator Dublin does not offer an airport shuttle service.

Is there a bar or restaurant at Generator Dublin?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at Generator Dublin?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Generator Dublin Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 359 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Adam

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Good place convenient good price.
Stayed 1 night in Nov 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in a 6 bunk hostel room. Accommodation was average but the main bar and eating area were good , as was the breakfast. Neat location really, with good access by tram and trendy restaurants and cinema over the road. As with most things in Dublin, this seemed rather expensive to me - about double compared to Madrid and Barcelona. Common areas didn’t have much seating and it wasn’t somewhere to snooze.
Stayed 4 nights in Aug 2024

6/10 Okay

toby

Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna, Rainier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had never slept in a pod before. It worked surprisingly well.
Stayed 1 night in Sep 2024

6/10 Okay

Vicente

Travelled with partner, Travelled with group
Liked: Staff & service
Are place is walking distance to everything we wanted to see for the short time we had.
Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a good experience at any generator property i stay at.
Stayed 1 night in Sep 2024

2/10 Terrible

Araks

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dissatisfied. Terrible stuff.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was definitely nothing I did not like, & it would be easier to tell you something not unique about this property than to tell you what is. Honestly, we left Dublin feeling much less than enthused due to problems, such as being left by the bus we reserved and paid in full to take us on a tour. In fact, the company provided an address that more than ten local city employees could not find, then took off without us not even checking their voicemail for messages we left or texting to check on us or try to ascertain a reason for our absence. And worst of sll, they refuse to provide us a full refund. Thus, as it turns out, Generator Dublin is the only thing in this city aboit which we rave. From the first second to the last, this place raised the gold standard bar for extraordinary excellence. The staff (each & every front desk clerk, housekeeper, cook, server, bartender, security agent, interior designer, marketer, promoter, technician, manager and all others) are friendly, helpful, bend over backward helpful, aim to please, place great value on performing their jobs exceedingly well & actually care about high quality customer service. The hostel/hotel's location is primo, near shopping, convenience stores, restaurants, many of the city's best sites & activities and modes of transportarion. The bar is top shelf in every way, the restaurant checks all boxes, our room was as clean as my house & even the laundry room is phenomenal. All this at a price that cannot be matched.
Stayed 2 nights in Aug 2024

6/10 Okay

Ricky

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Georges, Los Angeles

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very friendly except the guy with the tattoos, he was very rude. The light, plugs on my bed were not working. Shower was broken! Falling all the time. Needs to be screwed on the wall. Great area, safe, quiet, and lots of eating places around.
Stayed 3 nights in Aug 2024

8/10 Good

Janeen

Liked: Amenities, property conditions & facilities
Generator offered a fun bar and restaurant, that was busy and entertaining. The property was fairly well taken care of, though the busy nature caused some mess.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Stayed 1 night in Aug 2024

6/10 Okay

John

Stayed 1 night in Aug 2024

10/10 Excellent

Arizbe

Stayed 3 nights in Aug 2024

2/10 Terrible

Moira

Travelled with family
Disliked: Cleanliness, staff & service
The room was dirty when we arrived and checked in. There were beer bottles and hair accessories from previous occupants. Mold was growing in the shower and the bathroom ceiling was peeling. On the day prior to our departure, the bathroom shower drain overflowed and flooded our room. Maintenance fixed it, and they suggested that we move rooms. However, we were told by the front desk that we were not able to change rooms. I filed a complaint with Expedia with the after repeatedly trying to get a hold of somebody at The Generator. Expedia responded back and stated that nobody was responding to their request for response either.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was great, comfortable, had a gig on when i went great company and people!
Stayed 1 night in Aug 2024

6/10 Okay

Emily

Disliked: Cleanliness, property conditions & facilities
Bathroom in shared room was disgusting. Leaking toilet with water all over the floor, no toilet paper, mould and mildew around, unpleasant mould smell, shower drain was completely clogged so water didn’t drain when showering. Cancelled the remaining 5 nights and switched to a different location.
Stayed 1 night in Aug 2024

10/10 Excellent

Van Trong Thien

Liked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

2/10 Terrible

Obi

Travelled with partner
Dirty
Stayed 1 night in Aug 2024

8/10 Good

Helen

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
If you were staying as an individual I think this would be great. Felt safe, was central and you’d be getting good value for money. . As a family we had paid 160 euros for the room to then have to pay for a locker to be able to leave our bag there while we went out and about before check in - to also have to pay to have a towel to dry our hands - to have to make our own beds was really poor value for money. Ie. We could have had a hotel room for similar price and not had to pay extra for everything. In addition while I would not say there was a lot of noise disturbance we were right above the entrance so found it very loud including the music from the bar - it would make sense to move families away from that as with younger kids they are likely to need a quieter bed time earlier. I think it would be a great hostel experience for none family groups but for a family group was poor value for money (that said it was only place available in Dublin in that price range and in similar circumstances would stop here again).
Stayed 1 night in Aug 2024

6/10 Okay

Yvette Anne

Disliked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The generation station
Great value and great location
Stayed 1 night in Aug 2024

4/10 Poor

Katiuscia, Lebanon

Disliked: Cleanliness, property conditions & facilities
The front staff was great! But that was it. The hotel was dirty overall, they didnt clean the in room shared bathroom 1 of 3 days, there was no AC, which meant the windows had to be oen to the very loud streer. There were tons of guest screaming ans singing at the hotel door and no one requested they stopped to be considerate to other guests. Also, no
Stayed 5 nights in Jul 2024

4/10 Poor

Elaine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great place at all ....
This hostile was not a good stay. The bathrooms had mildew and grime on the floors of the showers. The rooms have no fans, no circulation for air. We had 8 people in a room,, without air, without a fan, and the windows barely cracked open. We asked the staff for a fan, brought one to the room and it didn't work. They brought a second fan it wasn't enough for the room so we requested a second fan. We also decided to rent a second room to give each of us space, that king room was better but same issues. Windows didn't open but a crack and no fans for room. Rooms are stale, stagnant and hot even when it's 55 degrees outside! You can't open the windows to cool the room. I requested a fan and was told they didn't have one and to ask again the next day. I did and was met with the same answer. No sorry no fan. Personally I made an error and paid for my room but thought I booked it through Monday like the rest of my famiys room. When I returned on Sunday afternoon from touring My key didn't work. I went to the front desk where I found my entire room full of me and my daughters belongings in black trash bags. They threw our snacks in with clothes/shoes. The open bag of chips was everwhere and our toothbrushes were inside shoes and I was unnerved! My credit card was on file. They could have called or even emailed me. But no communication. The blonde lady at the front desk was rude and dismissive when I was worried about passports! Terrible service! Rude staff!
Stayed 1 night in Jul 2024

6/10 Okay

Bailey

Travelled with group
Liked: Cleanliness, staff & service
Fine for a one-night stay
Downstairs bar and facilities were very well-kept, but actual rooms were very run down
Stayed 1 night in Jul 2024