10/10 Excellent
Mick
26 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time at a Warner Resort hotel and we are delighted to say Heythrop Manor exceeded expectations. Everywhere is maintained to a very high standard. Our room was spacious and well designed.
During the afternoon my wife had booked in for a massage in the purpose built spa complex. The spa is again beautifully maintained, with a relax room for use before and after any treatments. I chose to take an electric bike explore of the extensive grounds - a perfect start to our break.
We enjoyed a pre-dinner cocktail in the orangery lounge, whilst entertained by a good vocalist pianist before our booked reservation for dinner. There are many public seating areas from cosy ‘snugs’ to bar lounges and seated lounges.
We are at the Travelling Duke pub/restaurant. There are many menu choices and all of a very high quality with the first class table service.
After dinner we went to the theatre. The setting is excellent with great visibility of the stage. A variety of artists perform. There is a great programme of evening entertainment at various venues in the hotel for us to choose from.
We chatted to several other guests during our stay. There was a high degree of satisfaction with the Warner concept, and most had stayed many times before. All the staff were huge ambassadors for Warner and delivered great customer service with a smile. They seemed genuinely proud of working at Heythrop Manor.
We were delighted with our stay and we look forward to our next visit.
Mick
Stayed 1 night in Sep 2024