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DoubleTree by Hilton Durango

4.0 star property
Riverwalk Durango hotel in Historic Downtown Durango with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Durango

Terrace/patio
Children's activities
Lobby
Bar (on property)
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
The price is AU$215
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
501 Camino Del Rio, Durango, CO, 81301
  • Animas River Trail
    2 min walk
  • Denny's
    2 min walk
  • Durango Narrow Gauge Railroad Station
    5 min walk
  • Durango, CO (AMK-Animas Air Park)
    10 min drive

Room options

View all photos for Room, 2 Queen Beds (River Side)

View from room

Room, 2 Queen Beds (River Side)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View (PURE Allergy Friendly, No Pets)

37-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed, Non Smoking, City View (PURE Allergy Friendly, No Pets)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 78 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (River Side)

View from room

Room, 1 King Bed with Sofa bed (River Side)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed with Balcony - River View - NS

1 King Bed with Balcony - River View - NS

1 King Bed with Balcony - River View - NS

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (PURE Allergy Friendly, No Pets)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed, City View (PURE Allergy Friendly, No Pets)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, River View (Accessible Bathtub)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 2 Queen Beds, Balcony, River View (Accessible Bathtub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, River View (PURE Allergy Friendly, No Pets)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 2 Queen Beds, Balcony, River View (PURE Allergy Friendly, No Pets)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, River View

Room, 1 King Bed with Sofa bed, River View

Room, 1 King Bed with Sofa bed, River View

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed - City View NS

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

1 King Bed - City View NS

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds - River View - Balcony - NS

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

2 Queen Beds - River View - Balcony - NS

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Accessible Bathtub)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View (Accessible Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View (Hearing Accessible)

37-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed, Non Smoking, City View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, River View (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 2 Queen Beds, Balcony, River View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Sofabed - City View - NS

37-inch flat-screen TV with cable channels, TV

1 King Bed with Sofabed - City View - NS

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - double
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Accessible Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View (Accessible Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area

Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel

Pool
Pet-friendly
Parking available
Free WiFi
4.2 out of 5, Very good, (1004)
The price is AU$221
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel

About the area

Durango

DoubleTree by Hilton Durango places you in the centre of Durango, steps from Animas River Trail and within a short 5-minute stroll of Durango and Silverton Narrow Gauge Railroad. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Historic Downtown Durango hotel include Animas River and Henry Strater Theater.

What's nearby

  • Animas River Trail - 2 min walk
  • Durango and Silverton Narrow Gauge Railroad - 5 min walk
  • Henry Strater Theater - 5 min walk
  • Durango Area Tourism Office - 7 min walk
  • Fort Lewis College - 3 min drive

Getting around

  • Durango Narrow Gauge Railroad Station - 5 min walk
  • Durango, CO (AMK-Animas Air Park) - 10 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Denny's - ‬2 min walk
  • ‪Steamworks Brewing Company - ‬8 min walk
  • ‪Applebee's - ‬4 min walk
  • ‪Animas River Beer Garden - ‬4 min walk

About this property

DoubleTree by Hilton Durango

Riverwalk Durango hotel in Historic Downtown Durango with a 24-hour fitness centre
DoubleTree by Hilton Durango offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Durango. For a fee, parking is available.

This 4-star Durango hotel is smoke free.

  • 159 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1986
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Durango offers 159 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Durango hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • No lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17.00 to 35.00 per person
  • Self-parking fee: USD 12 per day
  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Durango
DoubleTree Hilton Durango
DoubleTree Hilton Hotel Durango
Durango DoubleTree
Durango Hilton
Hilton DoubleTree Durango
Hilton Durango
DoubleTree Hilton Durango Hotel
DoubleTree by Hilton Durango Hotel
DoubleTree by Hilton Durango Durango
DoubleTree by Hilton Durango Hotel Durango

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Durango?

DoubleTree by Hilton Durango offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Durango?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Durango on 5 Jan 2025 start from AU$214.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Durango?

Yep, DoubleTree by Hilton Durango has a self car park for USD 12 per day.

Does DoubleTree by Hilton Durango have a pool?

DoubleTree by Hilton Durango has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes DoubleTree by Hilton Durango a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Durango.

Is DoubleTree by Hilton Durango family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Durango is a hit with families.

Does DoubleTree by Hilton Durango serve breakfast?

You bet, full brekkie is offered daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Durango?

No, DoubleTree by Hilton Durango does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Durango?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree by Hilton Durango?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Durango?

Furry friends are welcome at DoubleTree by Hilton Durango, with food and water bowls on offer. Just so you know, there's a weight limit of up to 34 kg per pet.

DoubleTree by Hilton Durango Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1003 reviews" "
Rating 8 - Good. 212 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 34 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Sep 2024

10/10 Excellent

Dana St.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very comfortable. Our room faced the river and would have been very relaxing if we could have heard the river. There is a very busy road across the river from the hotel and all we could hear was the traffic. And the homeless fighting below our room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service
We couldn't have asked for a better location and the front desk staff was very professional and friendly. Our room was clean and comfortable. We'll be coming back.
Stayed 3 nights in Sep 2024

6/10 Okay

Charles, Seattle

Travelled with group
Liked: Cleanliness, staff & service
Overall we had a nice stay, but the property seemed a bit rundown.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Kira

Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the staff. Location is great for walking along the river especially when in the car all day.
Stayed 1 night in Sep 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walk to a main st. and starbucks. Staff is lovely. ... however... needs are hard, pillows are hard, linens and towels are rough. Still a great place to stay for a short run.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

john

Liked: Cleanliness, staff & service
The rooms are getting a little tired. My bed in 308 is ready for a replacement.
Stayed 3 nights in Aug 2024

6/10 Okay

Chad

Travelled with family
Disliked: Property conditions & facilities
Price of stay is not reflective of the condition. It could really use a remodel or spruce up. Not horrible just not what u would expect for price.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

PHILIP

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location is great, we had a suite on the first floor, the room is huge and comfortable. When we first checked in and went on the balcony we found broken glass and the screen door hanging. The next night the smoke alarm went off at 1:00am. An employee changed the battery and quieted the noise. Be aware that there is a $40.00 night charge for a dog and 13.00 a night for parking. We would stay here again as the river is right outside the door and location is great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
Perfect location, beautiful ground and friendly staff. I loved being able to walk to the Main Street safely as a woman alone. Only negative is it’s a little tricky to get into the lot (probably my navigation to be honest)
Stayed 3 nights in Jul 2024

6/10 Okay

Robyn

Liked: Cleanliness, amenities
The rooms had peeling and scuffed wallpaper. Shocked that we had to pay to keep our car at the hotel as we were paying over $250 per night.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Poul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Very Clean. Staff was very helpful. We were very happy with the size of our room and that it had two sinks. Right on the river. I’m happy we got a river view, rather than river side.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness
Not worth the money
I had booked 2 rooms under 1 reservation and 1 credit card, for some reason the original front desk wouldn’t check in 2nd room unless second form of ID is provided (not a big deal but we were tired and ID was left in the car with the luggage) when we returned to present the card 2nd front desk apologized stating that it wasn’t needed. Both rooms were booked for 2 nights - housekeeping knocked at 8am while we were still in bed, we left the room at 11am thinking that the beds would be made or towels changed- unfortunately, nothing. Trash was pilling up, no clean towels nor new coffee in either room. The hotel itself located near highway, it is SUPER loud, there is a nice river view and a walking trail along the river but forget about opening the balcony door (the screen was also broken) you can only hear highway noise. Rooms are super dated, we attempted to go to the pool and it’s the most disgusting pool I’ve seen in my life, it’s either already blooming at the bottom or never have been clean. Overall - the price doesn’t justify the quality and comfort, oh and they also charge for parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Niket, Rocky Hill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location
Stayed 2 nights in Aug 2024