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The General Palmer Hotel

4.0 star property
Historic Durango hotel in Historic Downtown Durango with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The General Palmer Hotel

Interior entrance
Mountain view
Egyptian cotton sheets, premium bedding, pillow-top beds
42-inch flat-screen TV with cable channels, TV, iPod dock
Combined shower/bathtub, hydromassage showerhead, designer toiletries

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
567 Main Avenue, Durango, CO, 81301
  • Henry Strater Theater
    2 min walk
  • Durango and Silverton Narrow Gauge Railroad
    2 min walk
  • Durango Area Tourism Office
    4 min walk
  • Durango, CO (AMK-Animas Air Park)
    10 min drive

Room options

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential King Suite

Presidential King Suite

Presidential King Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night
Historic Strater Hotel
Hot tub
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1016)
The price is AU$246
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Historic Strater Hotel

About the area

Durango

The General Palmer Hotel places you steps from Durango and Silverton Narrow Gauge Railroad and within a short 5-minute stroll of Durango Area Tourism Office. Highlights at this historic hotel include free in-room WiFi. .This smoke-free hotel offers concierge services, a 24-hour front desk and a library. Other amenities include coffee/tea in a common area, a terrace and a porter/bellboy. There's also the convenience of free self parking. .Places within a short walk of this 4-property class Historic Downtown Durango hotel include Animas River Trail and Durango Arts Center.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk
  • Durango Area Tourism Office - 4 min walk
  • Animas River Trail - 4 min walk
  • San Juan National Forest Supervisor's Office - 2 min drive
  • Fort Lewis College - 3 min drive

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango, CO (DRO-La Plata County) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Animas River Beer Garden - ‬6 min walk
  • ‪Durango Coffee Company - ‬3 min walk

About this property

The General Palmer Hotel

Historic Durango hotel in Historic Downtown Durango with free parking
As a guest of The General Palmer Hotel, you'll find a library, a terrace, and a vending machine. The historic The General Palmer Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. The front desk is open around the clock. Self parking is free.

This 4-star Durango hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1898
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • No smoking on site
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

What is the cancellation policy at The General Palmer Hotel?

The General Palmer Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The General Palmer Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on 3 Nov 2024 start from AU$249.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The General Palmer Hotel?

Yep, The General Palmer Hotel has a free self car park and free RV/bus/truck parking.

Is there a free airport shuttle available at The General Palmer Hotel?

No, The General Palmer Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The General Palmer Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The General Palmer Hotel?

No, pets are not allowed.

The General Palmer Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1002 reviews" "
Rating 8 - Good. 233 out of 1002 reviews" "
Rating 6 - Okay. 79 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my gosh!!! The best rooms, the best staff. Very friendly. Great breakfast. Very impressed. It is a gorgeous hotel with a great balcony off the back so you can see the train. If you are doing the silverton train ride, stay here, it is honestly in their back yard!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Beatriz

Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an inside room. No windows. Very comfortable room.
Stayed 1 night in Aug 2024

10/10 Excellent

brett a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic historic hotel in the heart of Durango next to the train station. Fantastic staff!
Stayed 6 nights in Jul 2024

10/10 Excellent

Kathleen, Walker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our visit!! The staff were very helpful. We could walk to eat, shop, catch the train.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This 1898 historic hotel is totally renovated, but maintains its heritage throughout its decor.it boasts a 4 Diamond rating from AAA,
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in all areas. Staff was friendly and helpful. Room was exceptional with classic furniture
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Durango
A wonderful old Hotel to stay in. We had a suite, a wonderful room, with a view of the Durango Train.
Stayed 1 night in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Jul 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old town feel with modern luxury
Great place to stay in downtown Durango. Hotel has old west feel, a unique elevator, great breakfast, cookies, tea and coffee all day. Back door leads right to historic railroad and front door to downtown Durango if ever in Durango stay here. There is also another old hotel nearby but thought the Palmer better suited for kids…
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close it was to everything, staff was Amazing. Would HIGHLY RECOMMENDED ❤❤❤❤
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Last Stop
Last night before end of two week vacay. The General Palmer was very comfortable and interesting. We enjoyed continental breakfast and the history of the place.
Stayed 1 night in Jul 2024

10/10 Excellent

BESS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Charming low key
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Couldn't stay in a room with no window!
I hate to leave a bad review for this hotel because I love historic hotels and this one is beautiful. I paid and a little over $400 for a room during a busy weekend when there were lots of tourists in Durango. When I went upstairs to my room and discovered that it did NOT HAVE A WINDOW. The fact that this was an interior room and did not have a window was NOT DISCLOSED to me. There's no way I could stay in a $400 a night room with no window, no way to look out at the street, and with the feeling of being stuck in the middle of the hotel with no fire sprinklers. The staff told me te hotel WAS COMPLETELY BOOKED. And when I told them that I couldn't sleep in the room they completely understood and told me that it happens all the time and that very few people are actually comfortable in that room.They offered no apology, however I am grateful that they did refund my money. The situation created great stress for me as there was no other Hotel available that night in Durango. So I regret leaving this bad review but I say to people who are trying to stay there, beware and make sure you double check so that you can stay in a room with the window. The advertising should have reflected the situation up front.
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the prettiest places I’ve stayed!
Stayed 1 night in Jul 2024

10/10 Excellent

Zachry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty and comfort at a great location!
We had an amazing 2-night stay at the General Palmer Hotel! We initially chose this location for our train and rafting trip but were very happy with the comfort, the customer service and the location. I highly recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Marvin

Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Stayed 1 night in Jul 2024

10/10 Excellent

Douglas, Orem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property built about 1900. Well preserved and updated, but still has the feel of the early 1900s. Close walk to many restaurants and tourist shops. Very close to the Silverton train depot. We enjoyed the train ride very much. Only negative was a bar across the street that played loud music. We were there on 4th of July weekend, so that may not be a regular event.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay will be back!!
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Property conditions & facilities
We had a great stay in Durango. The hotel staff were very obliging and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

FERNANDO

Stayed 3 nights in Jul 2024