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Best Western Plus Citrus Hotel Eastbourne

3.0 star property
Beachside fun near Eastbourne Heritage Centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Citrus Hotel Eastbourne

View from property
Garden
On the beach
Desk, free WiFi, bed sheets
Standard Room, 1 King Bed, Non Smoking, Sea View

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Breakfast available
The price is AU$91
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
King Edward's Parade, Eastbourne, England, BN21 4EB
  • Western Lawns
    1 min walk
  • Bistrot Pierre
    2 min walk
  • Eastbourne Station
    13 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    61 min drive

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 40 sq m
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Standard Room, Accessible, Non Smoking (Walk-in Shower)

Desk, free WiFi, bed sheets

Standard Room, Accessible, Non Smoking (Walk-in Shower)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 23 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 23 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Sea View

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Sea View

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Standard Room, 3 Single Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 23 sq m
  • Sea view
  • Sleeps 4
  • 3 Single Beds

Similar properties

Exterior

The Burlington Hotel

Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.9 out of 5, Good, (1015)
The price is AU$98
for 1 room
includes taxes & fees
14 Jan - 15 Jan
The Burlington Hotel

About the area

Eastbourne

Best Western Plus Citrus Hotel Eastbourne puts you in the heart of Eastbourne, within steps of Eastbourne Heritage Centre and Congress Theatre. Highlights at this beachfront hotel include a restaurant and in-room free WiFi. .This beach hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a coffee shop/cafe, dry cleaning/laundry services and tour/ticket assistance. Continental breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a short walk of this 3-property class Eastbourne hotel include Towner Art Gallery and Devonshire Park Theatre.

What's nearby

  • Congress Theatre - 3 min walk
  • Devonshire Park Theatre - 4 min walk
  • Devonshire Park Lawn Tennis Club - 5 min walk
  • Eastbourne Bandstand - 6 min walk
  • Eastbourne Pier - 11 min walk

Getting around

  • Eastbourne Station - 13 min walk
  • Gatwick Airport (LGW) - 73 min drive

Restaurants

  • ‪To the Rise Bakery - ‬10 min walk
  • ‪Dem Shish - ‬9 min walk
  • ‪Bistrot Pierre - ‬2 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Pomodoro E Mozzarella - ‬8 min walk

About this property

Best Western Plus Citrus Hotel Eastbourne

Beachside fun near Eastbourne Heritage Centre
There's a restaurant on site, as well as a coffee shop/cafe. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Citrus Hotel Eastbourne. For a fee, parking is available.

This 3-star Eastbourne hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 5 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Best Western Plus Citrus Hotel Eastbourne offers 50 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Afrikaans, Danish, English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 2 per day)
  • Street parking available
  • Parking on site (GBP 2 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 6.95 for adults and GBP 5 for children
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the beach
  • On the waterfront

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 1-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 6.95 for adults and from GBP 5 for children
  • Self-parking fee: GBP 2 per day
  • Nearby parking fee: GBP 2 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property is also known as

Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Best Plus Citrus Eastbourne
Citrus Hotel Eastbourne by Compass Hospitality
Best Western Plus Citrus Hotel Eastbourne Hotel
Best Western Plus Citrus Hotel Eastbourne Eastbourne
Best Western Plus Citrus Hotel Eastbourne Hotel Eastbourne

Frequently asked questions

Is parking available at Best Western Plus Citrus Hotel Eastbourne?

Yep, Best Western Plus Citrus Hotel Eastbourne has a self car park for GBP 2 per day.

How much does it cost to stay at Best Western Plus Citrus Hotel Eastbourne?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Citrus Hotel Eastbourne on 5 Jan 2025 start from AU$90.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Citrus Hotel Eastbourne?

Yep, Best Western Plus Citrus Hotel Eastbourne is a short 3-minute walk from Eastbourne Beach.

Does Best Western Plus Citrus Hotel Eastbourne serve breakfast?

Yep, continental breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Plus Citrus Hotel Eastbourne?

No, Best Western Plus Citrus Hotel Eastbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Citrus Hotel Eastbourne?

Yep, you can grab a meal at Best Western Plus Citrus Hotel Eastbourne's onsite restaurant.

What time are check-in & check-out at Best Western Plus Citrus Hotel Eastbourne?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Citrus Hotel Eastbourne?

Furry friends are welcome at Best Western Plus Citrus Hotel Eastbourne, with food and water bowls on offer.

Best Western Plus Citrus Hotel Eastbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 137 out of 509 reviews" "
Rating 8 - Good. 206 out of 509 reviews" "
Rating 6 - Okay. 102 out of 509 reviews" "
Rating 4 - Poor. 37 out of 509 reviews" "
Rating 2 - Terrible. 27 out of 509 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location great price
Stayed 1 night in Sep 2024

10/10 Excellent

Raimonds

Liked: Staff & service, property conditions & facilities, room comfort
When we come in , the room was not ready
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly service by Andrew who managed to find me a really nice room with beautiful sea view! I look forward to staying here again!
Stayed 1 night in Sep 2024

6/10 Okay

Julie

Disliked: Property conditions & facilities
A budget hotel really. You get what you pay for. Lift wasnt working. I had booked a sea view and was at the back of the hotel. The decor was a bit drab but for £105 for 2 nights, cant really complain. Although a vending machine in the reception area for food and drink was unusual.
Stayed 2 nights in Sep 2024

2/10 Terrible

Katie

It was awful got no sleep there was a massive grinding noise all night asked to be moved at 10 at night and couldn’t and in the morning told the manager and he said the noise was unexceptable and to complain to you to get our money back
Stayed 1 night in Sep 2024

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very clear in booking check in and outs
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Lovely Hotels with Great staff and very Friendly, Nice Bed. Nice shower 🚿 and Great TV 📺, THE Breakfast was Fairly Reasonable, and it was Continental, It was Very close to 🌊 Front...was Great to walk 🚶‍♀️ I'd definitely go back again !!!!
Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Margaret

Travelled with partner
Disliked: Staff & service, amenities
Very poor decoration lift not working no service in room no change of towels
Stayed 2 nights in Sep 2024

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely staff and bed was comfy. Excellent position by the sea and near lovely Little Italy area. Downsides: sheets needed a higher temp wash or to be replaced (stains) and bathroom bin was full from the last guests. Lift broke too, but stairs were fine for us. For the price, we had a comfortable stay.
Stayed 1 night in Sep 2024

8/10 Good

Bogdan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Good

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
When we got into our room the electrician was just finishing his work but he had to be called back to tighten up a loose and gaping switch cover.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

8/10 Good

pamela

Travelled with family
Liked: Staff & service
Disliked: Amenities
First of all the important things- the staff went over and above at every turn and I would say faultless, the location couldn’t be better, you are literally on the sea front in the most beautiful part of Eastbourne, and the beds were very comfortable and bedding was spotless. However if you are looking for a beautifully decorated and lovely hotel, the Citrus is not for you. The rooms are nothing like they are on the website. I have never stayed in a backpackers hostel but if I did, I imagine it would look like this. Our room had cracked walls and peeling paint everywhere, the lift was like a death trap and even the staff said don’t use it. Breakfast was ok for a continental. Having said all that, for what I paid and for the superb location, I probably would stay here again but I would ask for one of the rooms which has been redecorated since it was housing those who shall remain nameless.
Stayed 5 nights in Aug 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price that we paid for two nights - really can’t complain! Spacious room, 2 big mirrors. Decent size bed. Plenty of storage space. Friendly staff. Drinks and snacks available for purchase at reception. Great size TV in the room. Mirror in the bathroom would be nice! Didn’t need to use the hairdryer but tested it and sounded really powerful. Could do with a couple of sockets next to the bed. We asked for a quieter room, were given a room on the 3rd floor and I’d say it was quiet. narrow lifts so don’t think it’d be too comfortable with the luggage but plenty of space for two people. Would stay here again if we were going back to the area. Great value for money.
Stayed 2 nights in Sep 2024

10/10 Excellent

I

Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and helpful. The property was clean and well lit. Will definitely be back Good value for money.
Stayed 2 nights in Sep 2024

8/10 Good

JOHN

Travelled with partner
Liked: Amenities
Was nice and close to the sea
Stayed 1 night in Sep 2024

8/10 Good

Margaret

Travelled with partner
Liked: Staff & service, amenities
On the floor where we stayed is not suitable for wheelchair users but staff are very kind and always happy to help.
Stayed 2 nights in Sep 2024

6/10 Okay

Frankie

Travelled with family
Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming on arrival and made checking in very smooth, the room was very spacious and clean, bed was very comfortable and all linen very clean and fresh smelling, good selection of choices for breakfast, would definitely stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Eileen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Standard of cleanliness not very good Property needs a complete revamp
Stayed 1 night in Aug 2024

2/10 Terrible

Luke

Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID
Rooms were damp, ceiling falling down, bits of the wall missing, skirting boards missing, furniture damaged, lift not working. List goes on. Terrible place. Checked in and then checked back out after an hour and found somewhere else to stay! Floor had certain stains on it. Walls was marked, bathroom door woulnt close.
Draw damaged and woulnt open
1/2 bits of skirting missing
Stayed 1 night in Aug 2024

8/10 Good

theresa

Liked: Staff & service
Stayed 2 nights in Aug 2024