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Hotel Blackhawk, Autograph Collection

4.0 star property
Boutique hotel connected to the convention centre in Davenport with a full-service spa

Photo gallery for Hotel Blackhawk, Autograph Collection

View from property
Bowling
Terrace/patio
Body treatments, aromatherapy, body wraps, body scrubs, facials
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Pet-friendly
  • Room service
The current price is AU$229
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
200 E 3rd St, Davenport, IA, 52801
  • RiverCenter
    ‪1 min walk‬
  • Adler Theatre
    ‪1 min walk‬
  • Rhythm City Casino
    ‪4 min walk‬
  • Moline, IL (MLI-Quad City Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Multiple Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Free toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30.0 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

DoubleTree by Hilton Davenport

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.6 out of 5, Good, (1002)
The price is AU$175
for 1 room
includes taxes & fees
9 Mar - 10 Mar
DoubleTree by Hilton Davenport

About the area

Davenport

Hotel Blackhawk, Autograph Collection puts you in the heart of Davenport, connected to the convention centre and within steps of RiverCenter and Adler Theatre. Highlights at this boutique hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The bistro, Bix Bistro, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Blackhawk Bowl is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, Hot tub and sauna. 11 square feet (1 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Downtown Davenport hotel include Mississippi River and The TBK Bank Sports Complex.

What's nearby

  • RiverCenter - 1 min walk
  • Adler Theatre - 1 min walk
  • Rhythm City Casino - 4 min walk
  • Palmer College of Chiropractic - 6 min walk
  • Quad Cities Visitor Center - 8 min walk

Getting around

  • Moline, IL (MLI-Quad City Intl.) - 14 min drive

Restaurants

  • ‪Red Band Coffee - ‬4 min walk
  • ‪DoubleTree by Hilton Davenport - ‬3 min walk
  • ‪Miss Phay Cafe - ‬5 min walk
  • ‪Front Street Brewery - ‬10 min walk
  • ‪Mac's Tavern - ‬5 min walk

About this property

Hotel Blackhawk, Autograph Collection

Boutique hotel connected to the convention centre in Davenport with a full-service spa
Hotel Blackhawk, Autograph Collection offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and a terrace are also featured at the business-friendly Hotel Blackhawk, Autograph Collection. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Davenport hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 1915
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Blackhawk, Autograph Collection offers 130 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: USD 14 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bix Bistro
  • Blackhawk Bowl
  • RISE Neighborhood Café

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Bowling alley
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Spa tub

Family friendly

  • Bowling alley
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 14 per person
  • Uncovered self-parking fee: USD 12 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blackhawk Autograph Collection
Blackhawk Autograph Collection Davenport
Hotel Blackhawk Autograph Collection
Hotel Blackhawk Autograph Collection Davenport
Hotel Blackhawk, Autograph Collection Hotel
Hotel Blackhawk, Autograph Collection Davenport
Hotel Blackhawk, Autograph Collection Hotel Davenport

Frequently asked questions

What is the cancellation policy at Hotel Blackhawk, Autograph Collection?

Hotel Blackhawk, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Blackhawk, Autograph Collection?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Blackhawk, Autograph Collection on 2 Mar 2025 start from AU$229.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Blackhawk, Autograph Collection?

Yep, Hotel Blackhawk, Autograph Collection has an uncovered self car park with in/out privileges for USD 12 per night.

Are there any beaches close to Hotel Blackhawk, Autograph Collection?

The closest beach to Hotel Blackhawk, Autograph Collection is Buffalo Beach (15 km).

Is there a spa on site at Hotel Blackhawk, Autograph Collection?

Yep, there is an onsite spa at Hotel Blackhawk, Autograph Collection. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Blackhawk, Autograph Collection have a pool?

Hotel Blackhawk, Autograph Collection has an indoor pool.

What luxury perks are available at Hotel Blackhawk, Autograph Collection?

Hotel Blackhawk, Autograph Collection features a full-service spa, an indoor pool and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes Hotel Blackhawk, Autograph Collection a romantic place to stay?

1 hot tub and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Blackhawk, Autograph Collection.

Is Hotel Blackhawk, Autograph Collection family-friendly?

You bet! With amenities such as children's meals and an on-site bowling alley, as well as free infant beds in the guestrooms, it's no surprise that Hotel Blackhawk, Autograph Collection is a hit with families.

Does Hotel Blackhawk, Autograph Collection serve breakfast?

You bet, cooked-to-order brekkie is served daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at Hotel Blackhawk, Autograph Collection?

No, Hotel Blackhawk, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Blackhawk, Autograph Collection?

Yep, you can grab a meal at Hotel Blackhawk, Autograph Collection's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hotel Blackhawk, Autograph Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Blackhawk, Autograph Collection?

Cats and dogs are welcome at Hotel Blackhawk, Autograph Collection, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Hotel Blackhawk, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 587 out of 801 reviews
Rating 8 - Good. 125 out of 801 reviews
Rating 6 - Okay. 48 out of 801 reviews
Rating 4 - Poor. 19 out of 801 reviews
Rating 2 - Terrible. 22 out of 801 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Des Moines

Was in town for the Thanksgiving Parade … great location and comfortable room!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently excellent
Excellent stay at the Blackhawk as usual.
Stayed 1 night in Nov 2024

6/10 Okay

amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
No frills some chills
Disapointed that the pool was closed down the kids were looking forward to it. The heat in the room was set to 71 but never got there and blew cold air and the picture showed a bathtub and the room did not have one. Is a neat very clean building love the view of the city from the 8th floor. The room was oddly shaped in a horseshoe. 2 queen beds not soft very firm hard matresses. Recommend staying in the king suite next time. Those have the jetted tubs. Check in was very slow only had one person working. Also they were just putting up the christmas decorations so 2 ladders were just up and in the way. The parade was today those should have been up to coincide with the event and keep the clutter out of customers way. Also $12 for parking in the parking lot is just rude, there was no reinforcement of such or anything to put in your window to show you paid or that you were a hotel customer.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and comfortable. Staff was exceptionally friendly and courteous always making sure we were happy.
Stayed 1 night in Nov 2024

6/10 Okay

Ann

Overall, a bit of a let down. The property boasts of more than it offers. No housekeeping service, even though I informed a housekeeper that I was out of the room and to please make it up. No bacon at breakfast. (If I was running this hotel, a staff member would have been sent to remedy this.) The spa was mediocre at best. The website is vastly different than what is actually offered. To be fair, I wasn't charged for parking though. Fairly disappointing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous historic hotel that is well taken care of. Best place to stay downtown Davenport! Trust me I have tried them all!!
Stayed 1 night in Nov 2024

8/10 Good

Shannon

Stayed 1 night in Oct 2024

8/10 Good

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Itself was beautiful. Checking in was a little confusing as we entered from the parking lot side entrance. Clean rooms, luxurious sheets. Tv in mirror in bathroom nice touch. Breakfast was ok on their onsite restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

Shelby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ed

Liked: Staff & service
The hotel pool and unique bowling alley were closed for remodeling. No mention when I purchased.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Spencer

Liked: Cleanliness, staff & service, room comfort
Would have been perfect if they would have put the pool is closed on the website
Stayed 1 night in Nov 2024

10/10 Excellent

Eaamon

Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My main complaint was the TVs not working properly in the rooms (see below for pictures). Most channels were cutting in and out and lagging, and cutting to an error screen. I came here to relax and watch football for the weekend which I couldn’t do because of the TVs. I should’ve just stayed home. There was also a deafening loud “popping” noise when opening up the shower door, as if the door was going to pop off the hinges. Not sure how this wasn’t addressed when the cleaners went through. I also opt to take the stairs instead of the elevators when I travel, which were filled with garbage and random items (i.e. empty water bottles, rags, hotel items lying in the stairwells). There were also bags of linens just sitting in the hallways of the hotel all day. This is the kind of stuff you expect from a Super 8, not a “luxury” hotel. Also didn’t help the pool and bowling alley were closed, even though it was indicated the construction would be finished by September. Finally, I have nice clothes I like to hang up in the closet, which only contained two hangers. The room was dirty with visible dust on the TV stand and dust and debris inside the dresser where I would normally put my clothes. I have stayed at many four and five star class hotels and this is by far the worst I’ve been to. On a positive note, the staff was friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice. Clean and I was very satisfied!!
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Orr stay was quite nice. The room was very comfortable and clean. It was very near to local attrations.
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel was impressed with the cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New Chef and staff were awesome. Incredible tasty food options for dinner lunch and breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Julia

Stayed 1 night in Sep 2024

6/10 Okay

Tyler

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

mike

Disliked: Staff & service, amenities, property conditions & facilities
The service was awful. Maid never came. Slept in unmade room, they didn't empty garbage, etc. Restaurant was understaffed, one server. Employees were lathargic. Very cold unwelcoming feeling. Sad, for such a glorious old bones property. Was much better years back. One good plus was chef, and evening bartender. That may have been only employees on property that served us.
Stayed 2 nights in Oct 2024

4/10 Poor

david

Travelled with partner
Disliked: Staff & service
Seemed to be very understaffed. Kitchen slow to get food out. Service at bar slow. Did not even stay for breakfast as one waitstaff for 15 tables. Half of them not bused and meals were coming out slowly. One table of 4 got 2 breakfasts, then one 2 minutes later and the last a coup[le of minutes later. Never even got coffe for 10 minutes and just left and ate on the road. Restaurant was out of wings, french fries and coffee pods for the room. Bathroom floor and shower needed cleaning and tile not good in some areas of the shower. Most disappointing Marriott stay in our memory.
Stayed 1 night in Sep 2024

10/10 Excellent

Clifton

Travelled with partner
Liked: Amenities
Check in was easy and fast. Our room was clean and the tv welcoming me was a cool surprise. If I am ever back in the city, I will look them up first!
Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was a nice mix of old and new. Very friendly and helpful staff, good dining options, and convenient onside parking.
Stayed 1 night in Sep 2024