The Ritz-Carlton, New Orleans: Deals & Reviews (New Orleans, USA)

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Beaux Arts New Orleans hotel in French Quarter with a full-service spa

Dates

November 2024

December 2024

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool

Bar

Pet-friendly

Spa

Gym

Room service

Explore the area

921 Canal St, New Orleans, LA, 70112

Canal Street
1 min walk
Bourbon Street
2 min walk
Saenger Theatre
4 min walk
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
20 min drive

Room options

Junior Suite, 1 Bedroom, Balcony

Highlights

Balcony

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

53 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds

Highlights

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

35 sq m
Sleeps 4
2 Queen Beds

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

84 sq m
Sleeps 3
1 King Bed

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

65 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Courtyard View

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Down duvet

33 sq m
Sleeps 3
1 King Bed

Deluxe Room, Multiple Beds

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Down duvet

37 sq m
Sleeps 4
2 King Beds

Premium Suite, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

65 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

60 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

76 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Down duvet

33 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Down duvet

33 sq m
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

65 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Down duvet

33 sq m
Sleeps 3
1 King Bed

Club Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

37 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Down duvet

33 sq m
Sleeps 3
1 King Bed

Club Room, 1 King Bed

Highlights

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

37 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Down duvet

33 sq m
Sleeps 3
1 King Bed

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Down duvet

35 sq m
Sleeps 4
2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Down duvet

35 sq m
Sleeps 4
2 Double Beds

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

35 sq m
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

35 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Down duvet

33 sq m
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

65 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (High Floor)

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Down duvet

33 sq m
City view
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Highlights

Balcony

Separate dining area

Separate sitting area

Fireplace

Air conditioning

Heating

Connecting rooms available

Club Lounge

260 sq m
Sleeps 3
1 Double Bed

Room, 2 Double Beds, City View

Highlights

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

Down duvet

35 sq m
City view
Sleeps 4
2 Double Beds

Similar properties

Pool

Spa

Pet-friendly

Free WiFi

for 1 night

includes taxes & fees

29 Nov - 30 Nov

About the area

New Orleans

A luxury stay in New Orleans awaits you at The Ritz-Carlton, New Orleans. Within steps you'll find popular attractions like Canal Street and Bourbon Street. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body scrubs and facials along with access to the sauna. The restaurant, M bistro, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. 35000 square feet (3252 square metres) of event facilities include 33 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a short walk of this 5-property class French Quarter hotel include Saenger Theatre and within a 15-minute walk you'll find Caesars New Orleans Casino.

What's nearby

Canal Street - 1 min walk
Bourbon Street - 2 min walk
Caesars New Orleans Casino - 13 min walk
Caesars Superdome - 14 min walk
Ernest N. Morial Convention Center - 2 min drive

Getting around

Canal at Dauphine Stop - 1 min walk
New Orleans Union Passenger Terminal - 18 min walk
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

‪Bourbon Street Drinkery - ‬4 min walk
‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
‪Bourbon House - ‬3 min walk
‪Acme Oyster House - ‬4 min walk
‪Krystal - ‬3 min walk

About this property

The Ritz-Carlton, New Orleans

Beaux Arts New Orleans hotel in French Quarter with a full-service spa

The Ritz-Carlton, New Orleans offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 33 meeting rooms, and coworking spaces. Event space at this hotel measures 35000 square feet (3252 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the luxury The Ritz-Carlton, New Orleans. For a fee, parking is available.

This Beaux Arts New Orleans hotel is smoke free.

1 building

528 guestrooms or units

14 levels

Conference rooms

35000 sq ft of conference space

3252 sq. m of conference space

Built in 2000

Charging station for electric cars

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Library

Corner/local shop

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Lift

No smoking on site

Bar or lounge

Dining venue

The Ritz-Carlton, New Orleans offers 528 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and video game consoles. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 65-inch Smart televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)

Food and drink

Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 to 30 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining

Restaurants on site

Davenport Lounge
M bistro
Spa Café

Family friendly

Free cot
Grocery/convenience store
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
33 meeting rooms
35,000 square feet of conference space
Computer station
Coworking space

Outdoors

Garden
Terrace

Full-service spa

18 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Hardwood flooring in public areas
Height-adjustable showerhead
Lever door handles
Lift (109 centimetre wide door)
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Smooth flooring in public areas
Tile flooring in public areas
Transfer shower
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk (112 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
14 floors
At least 80% lighting from LEDs
Banquet hall
Beaux Arts architecture
Built in 2000
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shower/bathtub combination
Slippers
Towels provided

Entertainment

65-inch smart TV with premium satellite channels
Video game console

Food and drink

24-hour room service
Champagne service
Coffee/tea maker

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 22 August 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:

Bar/lounge
Meeting facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets: USD 150.00 per pet, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 30 lb per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 50.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 8 to 30 per person
Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
Valet parking fee: USD 57 per night (in/out privileges)
Pet fee: USD 150.00 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Pool access available from 9:00 AM to 5:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Ritz-Carlton

Ritz-Carlton Hotel New Orleans

Ritz-Carlton New Orleans

Ritz-Carlton New Orleans Hotel

The Ritz-Carlton New Orleans Hotel New Orleans

Ritz New Orleans

Ritz Carlton New Orleans

New Orleans Ritz Carlton

Ritz New Orleans

Ritz Carlton New Orleans

New Orleans Ritz Carlton

The Ritz-Carlton, New Orleans Hotel

The Ritz-Carlton, New Orleans New Orleans

The Ritz-carlton New Orleans Hotel New Orleans

The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, New Orleans?

The Ritz-Carlton, New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, New Orleans?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on 16 Dec 2024 start from AU$502.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, New Orleans?

Yep, The Ritz-Carlton, New Orleans has secured covered valet parking with in/out privileges for USD 57 per night.

Is there a spa on site at The Ritz-Carlton, New Orleans?

Yep, there is an onsite spa at The Ritz-Carlton, New Orleans. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does The Ritz-Carlton, New Orleans have a pool?

The Ritz-Carlton, New Orleans has an indoor pool. The pool is open 9:00 AM to 5:00 PM.

What makes The Ritz-Carlton, New Orleans a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Ritz-Carlton, New Orleans.

Is The Ritz-Carlton, New Orleans family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, New Orleans is a hit with families.

Does The Ritz-Carlton, New Orleans serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton, New Orleans?

No, The Ritz-Carlton, New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, New Orleans?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The property will be renovating its bar from August 22 2024 until October 31 2024 (completion date subject to change).

What time are check-in & check-out at The Ritz-Carlton, New Orleans?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, New Orleans?

Cats and dogs are welcome at The Ritz-Carlton, New Orleans, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 14 kg per pet.

The Ritz-Carlton, New Orleans Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Jason

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

10/10 Excellent

andrew, scottdale

Travelled with partner

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel with an amazing staff

Stayed 2 nights in Aug 2024

10/10 Excellent

Shawn, Malibu

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel. Will stay there again

Stayed 3 nights in Aug 2024

10/10 Excellent

wagner

Travelled with family, Travelled with group

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic place and staff. Surrounding areas are a bit dirty

Stayed 3 nights in Jul 2024

10/10 Excellent

Sheila

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment that we arrived we were treated wonderfully. Every member of their staff was extremely friendly and polite. My only complaint was the noise (revving of cars) on Canal Street until all hours of the night. Was thankful that I brought my sound machine. But had to move it right next to my bed and turn it up as loud as it would go. And I could still somewhat hear the motorists. Not the hotel’s fault. I would just recommend that you ask for a room on the other side of the hall or a top floor (we were on the 5th)

Stayed 1 night in Aug 2024

10/10 Excellent

Brianne

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was perfect! We arrived at 7pm. Check in was 4pm. When we entered the room house keeping was cleaning the room! I didn’t like that, because she asked us to step out of the room and she will let us know when she’s done. The television was not working they had another room number and name on the tv screen ! It kelp flashing on and .

Stayed 1 night in Aug 2024

10/10 Excellent

Domenica

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is in excellent location walkable to all restaurants and shopping. The trolley is right in front of the hotel all the hotel employees from check-in to dining to housekeeping have been extraordinary away smiling and saying hello.

Stayed 3 nights in Aug 2024

6/10 Okay

Jackie

Travelled with family

9 Aug 2024

Liked: Staff & service

The property was under construction. Access to exclusive rooms are very inconvenient. Lounge was nice for gathering and light snacks only.

Stayed 1 night in Aug 2024

10/10 Excellent

Gail

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy and charming.

Our stay was very nice. The staff was professional, friendly and helpful. The room was lovely and clean. Room 533 has a great view of Canal st. The food was amazing. Best shrimp and grits I have ever had! I appreciated that we needed the hotel card key to enter the hotel after a certain time. Safety is essential.

Stayed 7 nights in Jul 2024

10/10 Excellent

Sheena

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great location with awesome service! It lived up to the Ritz-Carlton name. My room did not have the best view but the service, the actual room and hotel made up for that.

Stayed 5 nights in Jul 2024

10/10 Excellent

Ravi

Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

James

3 Aug 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin

2 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

LATESHIA

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

31 July 2024

Stayed 2 nights in Jul 2024

6/10 Okay

Waleska Jungmi Rivera, Aurora

Travelled with family

31 July 2024

Liked: Amenities

Upon arrival, the person at the front desk seemed annoyed and was not helpful. My room (1/2) was not cleaned as often as the other. I was disappointed with the overall service.

Stayed 3 nights in May 2024

10/10 Excellent

Dawn

Travelled with group

26 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel. Great location. Room was good, very spacious. Housekeeping good, room cleaned well and there was evening turndown service. Found the bar expensive, and ate elsewhere, but overall a great experience.

Stayed 3 nights in Jul 2024

10/10 Excellent

Merle

26 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

21 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Travelled with partner

20 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable bed, big shower, cold air conditioning, within walking distance of nearly everything, quality pool, friendly and helpful staff, the hotel is as good as you hope it will be (I mean on two occasions, someone from the hotel was serving beignets in the lobby).

Stayed 5 nights in Jul 2024

10/10 Excellent

Kai

20 July 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

15 July 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Sonia

Travelled with family

14 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed Club level. Nice selection of food and cocktails. Nice room w amenities

Stayed 2 nights in Jul 2024

8/10 Good

Natalie

14 July 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Bobbi Jo, Roslyn Harbor

Travelled with family

11 July 2024

Liked: Staff & service, property conditions & facilities

Loved the jazz lounge!

Stayed 4 nights in Jul 2024

The Ritz-Carlton, New Orleans

Photo gallery for The Ritz-Carlton, New Orleans

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Wonderful

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View all photos for Junior Suite, 1 Bedroom, Balcony

Junior Suite, 1 Bedroom, Balcony

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View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

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View all photos for Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

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View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

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View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View

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View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

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View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

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View all photos for Studio Suite, 1 Bedroom

Studio Suite, 1 Bedroom

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View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

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View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Deluxe Room, 1 King Bed (Hearing Accessible)

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View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

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View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

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View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

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Club Room, 1 King Bed (Mobility Accessible, Tub)

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View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

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View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

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View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

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View all photos for Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

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View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

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View all photos for Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

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View all photos for Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

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View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

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View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

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View all photos for Room, 1 King Bed, City View (High Floor)

Room, 1 King Bed, City View (High Floor)

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View all photos for Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)