Best Western Plus Kurhotel an der Obermaintherme

4.0 star property
Lakefront hotel with 2 restaurants and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Plus Kurhotel an der Obermaintherme

Hot springs
Couples treatment room(s), body treatments, body wraps, body scrubs
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Couples treatment room(s), body treatments, body wraps, body scrubs
Couples treatment room(s), body treatments, body wraps, body scrubs

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
The price is AU$251
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
Am Kurpark 7, Staffelstein, 96231
  • Obermain Therme
    4 min walk
  • Ostsee
    10 min walk
  • Mittelsee
    12 min walk
  • Bayreuth (BYU)
    60 min drive

Room options

Comfort Suite, 1 Double Bed, Balcony

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 Double Bed, Balcony (Quiet Location)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Queen Bed (Larger Room)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 Double Bed, Balcony, Garden View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Double Bed, Balcony

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed (Penthouse)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Double Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed (Penthouse;Quiet Location)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Double Bed, Accessible, Garden View

Highlights

Air conditioning
Heating
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Staffelstein

Best Western Plus Kurhotel an der Obermaintherme puts you in the centre of Staffelstein, 0.4 km (0.2 mi) from Obermain Therme and 3.6 km (2.2 mi) from Staffelberg Klause. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Vitus Spa & Obermain Therme can include massages, body wraps and mani/pedis. The restaurant, Bayrisch-regionales Rest., serves local cuisine and is open for brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, lazy river, outdoor tennis court and sauna. 2368 square feet (220 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .With a stay at this 4-property class Staffelstein hotel, you'll be 5.6 km (3.5 mi) from Basilica of the Fourteen Holy Helpers.

What's nearby

  • Obermain Therme - 4 min walk
  • Ostsee - 10 min walk
  • Banz Castle - 4 min drive
  • Basilica of the Fourteen Holy Helpers - 6 min drive
  • Staffelberg Klause - 11 min drive

Getting around

  • Bad Staffelstein Station - 3 min walk
  • Nuremberg (NUE-Nuremberg Airport) - 62 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Gasthof-Pension Müller - ‬5 min drive
  • ‪Reblitz Brauerei - Gasthof - ‬4 min drive
  • ‪Gasthof Goldener Hirsch - ‬6 min drive
  • ‪Charalampos Kalaitsidis Santorini - ‬12 min walk

About this property

Best Western Plus Kurhotel an der Obermaintherme

Lakefront hotel with 2 restaurants and full-service spa
Best Western Plus Kurhotel an der Obermaintherme offers its guests a full-service spa, hot springs, and an outdoor tennis court. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2368 square feet (220 square metres) and includes a conference centre. An indoor pool, a fitness centre, and a sauna are also featured at the business-friendly Best Western Plus Kurhotel an der Obermaintherme. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 4-star Staffelstein hotel is smoke free.

  • 136 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • 2368 sq ft of conference space
  • 220 sq. m of conference space
  • Built in 1990
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Best Western Plus Kurhotel an der Obermaintherme offers 136 accommodations with espresso makers and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. This Staffelstein hotel provides complimentary wired and wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Vitus Spa & Obermain Therme has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily. There are hot springs open between 8:00 AM and 9:00 PM.

Languages

Arabic, Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 29 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • "v. Scheffel" - Rest.
  • Bayrisch-regionales Rest.

Family friendly

  • Access to nearby outdoor pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Lazy river

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,368 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs
  • Hot springs open from 8:00 AM - 9:00 PM
  • Hot springs water temperature - 36 ºC
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 26 August 2024 to 16 December 2024 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 1.75 per night for guests aged 14-17 years old. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 29 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Hot springs access available from 8:00 AM to 9:00 PM.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Kurhotel der Obermaintherme Hotel Staffelstein
Best Western Plus Kurhotel an der Obermaintherme Hotel
Best Western Plus Kurhotel der Obermaintherme Staffelstein
Best Western Plus Kurhotel an der Obermaintherme Staffelstein

Frequently asked questions

Is parking available at Best Western Plus Kurhotel an der Obermaintherme?

Yep, Best Western Plus Kurhotel an der Obermaintherme has a free self car park and free valet parking.

How much does it cost to stay at Best Western Plus Kurhotel an der Obermaintherme?

As of 8 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Kurhotel an der Obermaintherme on 1 Dec 2024 start from AU$242.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Plus Kurhotel an der Obermaintherme?

Yep, Vitus Spa & Obermain Therme is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Best Western Plus Kurhotel an der Obermaintherme have a pool?

Best Western Plus Kurhotel an der Obermaintherme has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:30 AM to 10:00 PM.

Does Best Western Plus Kurhotel an der Obermaintherme have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Best Western Plus Kurhotel an der Obermaintherme?

Best Western Plus Kurhotel an der Obermaintherme features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes Best Western Plus Kurhotel an der Obermaintherme a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Kurhotel an der Obermaintherme.

Is Best Western Plus Kurhotel an der Obermaintherme family-friendly?

You bet! With amenities such as children's meals and a lazy river, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Kurhotel an der Obermaintherme is a hit with families.

Does Best Western Plus Kurhotel an der Obermaintherme serve breakfast?

You bet, full breakfast is available weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Best Western Plus Kurhotel an der Obermaintherme?

No, Best Western Plus Kurhotel an der Obermaintherme does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Kurhotel an der Obermaintherme?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Kurhotel an der Obermaintherme?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Kurhotel an der Obermaintherme?

Cats and dogs are welcome at Best Western Plus Kurhotel an der Obermaintherme, with food and water bowls on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

Best Western Plus Kurhotel an der Obermaintherme Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 150 out of 229 reviews" "
Rating 8 - Good. 62 out of 229 reviews" "
Rating 6 - Okay. 10 out of 229 reviews" "
Rating 4 - Poor. 3 out of 229 reviews" "
Rating 2 - Terrible. 4 out of 229 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious hotel, great staff.
Lovely clean, modern hotel, spacious rooms, great staff, fantastic breakfast selection and lovely evening meals.
Stayed 4 nights in Apr 2024

10/10 Excellent

Karla, Prague

Travelled with partner
Liked: Amenities
Access to pools, sauna Fantastic breakfast
Stayed 4 nights in Mar 2024

8/10 Good

John

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2023

10/10 Excellent

Dominic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Always stay when on business in Germany. Lovely place with great friendly staff
Stayed 3 nights in Jun 2022

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I've stayed several times here, and have generally been most impressed. However on the last twice I've visited the restaurant has let itself down badly by offering a buffet dinner instead of the a la carte menu. The first time this happened it was just as things were getting back to normal after the second lockdown, so I assumed this was a post-Covid compromise. However on this occasion I booked a table in the restaurant for dinner, expecting it to be the high point of our holiday (the prices aren't cheap, but the food is marvellous): the menu was on display - and when we arrived it turned out that the menu as advertised was not on offer and it was only a buffet service. I complained about this both in German and English, telling the (very courteous) assistants that I thought this was unacceptable, and even dubiously legal to accept restaurant bookings under false pretences; if a menu is on offer one expects to order from it - of course we're not going to complain if the odd dish isn't available, but had we known that it was going to be buffet night, we'd have booked the restaurant for a different day. There are excellent Italian and Greek restaurants three minutes walk from the hotel; do they prefer their residents to patronise those? I fear the answer might be 'yes'; the hotel seems to be geared increasingly towards the conference trade and the private visitor gets what's left. This is a pity; but they need to do better
Stayed 2 nights in Mar 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creative staff
The staff was very helpful, with translations, booking a COVID test so I could take my next flight, getting taxis etc.
Stayed 5 nights in Oct 2021

2/10 Terrible

RobertJH

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor experience
Due to ridiculous hotel policy check in only possible at 15:00. If 20 min early you need to pay additional. Result traffic jam at 15:00. Hotel is renovated but rooms are small and strange bathroom layout. At 15:00 no room available. Went to bath without a room. Than found out entry to bath is €18/pp. no longer included. Had stayed many times before. No longer on my visit list.
Stayed 1 night in Jul 2021

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip
Simple and clean hotel. Good for short business trip.
Stayed 1 night in Aug 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very friendly staff, good restaurant, fantastic choice of beers
Stayed 1 night in Apr 2019

10/10 Excellent

Arno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of my favorites
Fantastic Spa, excellent local cuisine, lovely area
Stayed 1 night in Oct 2018

10/10 Excellent

Anthony J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the Bavarian countryside
Excellent hotel in the Bavarian countryside. I liked the large rooms and services including the hotel pool and the adjacent large pool and spa. Excellent hotel staff and very good breakfast. Convenient underground parking. Fast WiFi. Best to have a car for this location as local sites are farther away.
Stayed 8 nights in Jul 2018

10/10 Excellent

J, Knaresborough, North Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa hotel, well appointed, next to thermal baths
The most important thing about this hotel is the excellent connection with the walk way to the magnificent thermal baths and saunas next door. I can't particularly see why you would stay here unless these facilities were of some interest, but even if they are not, this hotel is well appointed, has an excellent bar and restaurant and all the rooms are commendably spacious.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good nights sleep
Comfortable nights sleep,room facilities excellent

10/10 Excellent

Dan, Michigan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and very good food
The staff was very helpful and extremely nice. The food was excellent and the menu had many choices. I was impressed with clean everything was and how fresh the food was.

10/10 Excellent

J, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to rest for a music festival trip
In a trip going to Lichtenfels for a music festival, this place was a great oasis away from the chaos. It is right next to the thermal area and it even includes a few hours a day as part of your visit. Two very important things not listed here that could be improved is that the breakfast ends at 10 AM sharp, and the employees start cleaning up 15 minutes before. This is quite annoying and rude as there are very few things left for you to eat. Just advertise that it ends at 9:45 AM instead. The second issue was with the checkout time of 11 AM, which is not posted where you book and they only have a small sign in German that indicates this.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful countryside. Hotel was perfect. Spa

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Inge

Stayed 1 night in Jun 2024

8/10 Good

Roland

Liked: Cleanliness, property conditions & facilities
ich habe dort in den letzten Jahren sehr oft übernachtet! Eines der saubersten Hotels die ich kenne! Allerdings habe ich mich bei meiner letzten Buchung im Datum geirrt und bin einen Tag nach meiner tatsächlichen Buchung angereist. Natürlich mein Fehler, keine Frage. Allerdings ist man mir hier nicht einmal ein wenig entgegengekommen! Das abgelaufene Zimmer wurde gebucht, was auch richtig ist. Aber man hätte mir für die bevorstehende Buchung etwas entgegen kommen können, sei es beim Preis oder Essen.........Aber da war absolut nichts außer eine kalte Schulter! Für Gäste die so oft wie ich dort abgestiegen sind, eine Frechheit!
Stayed 1 night in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erwartungen übertroffen!
Unsere Erwartungen wurden übertroffen! Toller Empfang, auch für unseren Hund! Super Frühstück! Tolles Abendbrot! Schöne Zimmer! ( wir hatten eine Suite im Erdgeschoss) kurze Wege! Bademantelgang zur Therme einfach nur toll! Alle Mitarbeiter freundlich und zuvorkommend! Wir haben uns sehr wohl gefühlt und kommen wieder
Stayed 2 nights in Jun 2024

10/10 Excellent

Cara

Liked: Cleanliness, amenities, property conditions & facilities
dicht an der Therme
Stayed 1 night in Jun 2024