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Sheraton Grand Hotel & Spa, Edinburgh

5.0 star property
Luxury Edinburgh hotel in Haymarket with a full-service spa
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sheraton Grand Hotel & Spa, Edinburgh

Premium bedding, minibar, in-room safe, blackout curtains
View from property
Indoor pool
Meeting facility
Club Suite, 1 King Bed, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
The price is AU$227
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
1 Festival Square, Edinburgh, Scotland, EH3 9SR
  • Usher Hall
    ‪3 min walk‬
  • Edinburgh International Conference Centre
    ‪4 min walk‬
  • Princes Street
    ‪5 min walk‬
  • Edinburgh (EDI)
    ‪23 min drive‬

Room options

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Grand Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Grand Suite, 2 Bedrooms, Non Smoking | Living room

Grand Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 118 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

94-cm LCD TV with premium TV channels, TV, pay films

Club Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

94-cm LCD TV with premium TV channels, TV, pay films

Club Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 2 Single Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout curtains

Room, 2 Single Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bath and shower
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bath and shower
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Caledonian Edinburgh, Curio Collection by Hilton

Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (1001)
The price is AU$316
for 1 room
includes taxes & fees
13 Feb - 14 Feb
The Caledonian Edinburgh, Curio Collection by Hilton

About the area

Edinburgh

A luxury stay in the heart of Edinburgh awaits you at Sheraton Grand Hotel & Spa, Edinburgh. Within just a 10-minute stroll, you'll find Edinburgh Gin Distillery and The Meadows. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to One Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The restaurant, One Square, is open for breakfast, lunch and dinner. One Square is the hotel's own bar. Enjoy the gym, Turkish bath/hammam and sauna as well as access to aerobics classes. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 5-property class Haymarket hotel include Edinburgh Castle and Real Mary King's Close.

What's nearby

  • Princes Street - 5 min walk
  • Grassmarket - 9 min walk
  • Edinburgh Castle - 14 min walk
  • National Museum of Scotland - 16 min walk
  • Royal Mile - 19 min walk

Getting around

  • Edinburgh Haymarket Station - 11 min walk
  • Princes Street Tram Stop - 12 min walk
  • Edinburgh Airport (EDI) - 23 min drive

Restaurants

  • ‪The Picture House - ‬2 min walk
  • ‪BrewDog Lothian Road - ‬1 min walk
  • ‪Red Squirrel - ‬3 min walk
  • ‪The Beer Kitchen - ‬2 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

Sheraton Grand Hotel & Spa, Edinburgh

Luxury Edinburgh hotel in Haymarket with a full-service spa
Sheraton Grand Hotel & Spa, Edinburgh offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 14 meeting rooms are available. Event space at this hotel measures 16641 square feet (1546 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Sheraton Grand Hotel & Spa, Edinburgh. Parking is available for a fee.

This 5-star Edinburgh hotel is smoke free.

  • 269 guestrooms or units
  • 7 levels
  • 16641 sq ft of conference space
  • 1546 sq. m of conference space
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Grand Hotel & Spa, Edinburgh offers 269 accommodations with minibars and a safe. Beds feature premium bedding. 94-cm LCD televisions come with pay-per-view films.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, One Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 17.50 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 24 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • One Square
  • One Square

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 16,641 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 94-cm LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12 for children
  • Covered self-parking fee: GBP 17.50 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 35 per person and includes use of: spa tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Edinburgh Grand Hotel
Edinburgh Grand Sheraton
Sheraton Grand Edinburgh
Sheraton Grand Hotel Edinburgh
Edinburgh Sheraton Spa
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Sheraton Grand Hotel And Spa
Sheraton Spa Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Edinburgh
Edinburgh Scotland
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Grand Hotel & Spa, Edinburgh Hotel
Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

Frequently asked questions

What is the cancellation policy at Sheraton Grand Hotel & Spa, Edinburgh?

Sheraton Grand Hotel & Spa, Edinburgh offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Hotel & Spa, Edinburgh?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Hotel & Spa, Edinburgh on 2 Mar 2025 start from AU$226.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Hotel & Spa, Edinburgh?

Yep, Sheraton Grand Hotel & Spa, Edinburgh has a covered self car park for GBP 17.50 per night.

Are there any beaches close to Sheraton Grand Hotel & Spa, Edinburgh?

The closest beach to Sheraton Grand Hotel & Spa, Edinburgh is Portobello Beach (6.1 km).

Is there a spa on site at Sheraton Grand Hotel & Spa, Edinburgh?

Yep, One Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Sheraton Grand Hotel & Spa, Edinburgh have a pool?

Sheraton Grand Hotel & Spa, Edinburgh has an indoor pool.

What luxury perks are available at Sheraton Grand Hotel & Spa, Edinburgh?

Sheraton Grand Hotel & Spa, Edinburgh features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs and premium bedding.

What makes Sheraton Grand Hotel & Spa, Edinburgh a romantic place to stay?

A hot tub and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Grand Hotel & Spa, Edinburgh.

Is Sheraton Grand Hotel & Spa, Edinburgh family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Hotel & Spa, Edinburgh is a hit with families.

Are there hot tubs in the rooms at Sheraton Grand Hotel & Spa, Edinburgh?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Grand Hotel & Spa, Edinburgh serve breakfast?

Yep, full breakfast is available weekdays between 7:00 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Grand Hotel & Spa, Edinburgh?

No, Sheraton Grand Hotel & Spa, Edinburgh does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Hotel & Spa, Edinburgh?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sheraton Grand Hotel & Spa, Edinburgh?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Grand Hotel & Spa, Edinburgh?

No, only service animals are allowed.

Sheraton Grand Hotel & Spa, Edinburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1008 reviews" "
Rating 8 - Good. 196 out of 1008 reviews" "
Rating 6 - Okay. 66 out of 1008 reviews" "
Rating 4 - Poor. 36 out of 1008 reviews" "
Rating 2 - Terrible. 28 out of 1008 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sharon

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Phill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights in Edinburgh recently and hotel hopped for fun. The Sheraton was the best hotel overall. Better than others such as the Radisson Blu! We’ll be back next year.
Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, very clean and comfortable bed. Though we didn't get a nicer view outside as requested, the staffs were all nice and attentive. We had a little issue with the shower door not closing shut and causing a little puddle on the bathroom floor everytime we shower it was not the staffs fault but rather a maintenance issue. We had access to their club lounge but the breakfast menu was the same for all the days we stayed there. It was great but i think people would appreciate more if they put a little variety on their menu. They do have a restaurant available on the site for full service. The city is very walkable and a warm bath at the end of the day is very relaxing! Great Hotel!
Stayed 3 nights in Oct 2024

8/10 Good

Emma

Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Anthony

Stayed 2 nights in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night at the Sheraton Grand
Our stay was perfect as we were attending a concert across the road in the Usher Hall on the Wednesday evening. Followed by drinks back at the hotel. The next day the hotel held our bags until we explored Dean Village. Fantastic👍
Stayed 1 night in Oct 2024

10/10 Excellent

Iulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is fantastic but unfortunately the down part is no free parking
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, amenities
Great property and staff
Stayed 2 nights in Oct 2024

8/10 Good

Verity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmost comfort and enjoyment
Lovely stay in a place of luxury and comfort - great experience watching soccer in restaurant-pub
Stayed 3 nights in Jun 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer services; outstanding food
Stayed 2 nights in Oct 2024

8/10 Good

Paul, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, lovely bathroom with separate shower and free use of safe .. very clean and cleaned everyday and the room was perfect temperature never felt too cold or too hot and bed was so comfortable too
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian

It was just Great
Stayed 1 night in Oct 2024

8/10 Good

Damola

Stayed 1 night in Oct 2024

4/10 Poor

Tracy, Surrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed in the original room that was given to us but thankfully we got it changed. The cost to use the hot tub and pool was extremely high priced. The hotel was easy to walk around to various places but the over condition outside wasn’t what we had expected. The sidewalks were not well kept with signs that had fallen down and been on the ground for a while. We were sadly disappointed in how little the city did to keep the buildings and cemeteries etc in good condition despite the incredible history.
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Sureyya, LONDON

Travelled with partner
Liked: Cleanliness
We chose this hotel as we wanted a place from which we can reach everywhere by walking as this was our first visit to Edinburgh. We stayed for four nights. Since we did not use cafe or restaurants, I cannot comment on them. However, the room facilities were below our expectations of a five star hotel. In our room, the provided shampoo, conditioner and body lotion were all the same. We noticed this after using the spa, over there all were clearly different. At the women’s spa - the dryer was not working. Tea and coffee was not replenished while we were there. The draw was not closing properly, shower pipe connection cover to the wall and the toilet paper holder were loose. Some other expected things were not provided such as earbud, toothpaste etc.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent visit
A lovely experience from start to finish. The staff are warm and welcoming while maintaining a professional approach. The room was lovely and we could set the temperature to our preference. Comfy beds and peace and quiet led to a good night sleep. Breakfast was delicious and the staff were very accommodating of my dietary restrictions. My sister and I look forward to booking another stay sometime soon.
Stayed 1 night in Oct 2024

8/10 Good

KELLY

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay close to the castle.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the second my wife and I walked in till we left 3 days later, the entire staff made our stay ABSOLUTELY PERFECT.
Stayed 3 nights in Sep 2024