Ratings based on 1,297 Verified Reviews

Real reviews from guests who’ve stayed
4.0 out of 5
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Awesome choice

Posted 3 Oct. 2024 on Hotels
Is was quiet and very comfortable an overall nice stay
Comment from Hotel Management
4 Oct. 2024 by Deep Verma, General Manager, Hotel Management
Dear Brian,Thank you for the perfect 10 out of 10 rating! We’re delighted to hear that you had a quiet and comfortable stay with us. Your kind words mean a lot, and we’re thrilled you found us to be an awesome choice!We look forward to welcoming you back in the future!Best regards,
4 out of 5
by A verified traveller

Posted 3 Oct. 2024 on Expedia
It was nice
Comment from Hotel Management
4 Oct. 2024 by Deep Verma, General Manager, Hotel Management
Dear Nolan,Thank you for your positive review! We’re glad to hear you had a nice stay with us. If there’s anything we can do to make your next visit even better, feel free to let us know.We look forward to welcoming you back soon!Best regards,
5 out of 5
by A verified traveller

Posted 3 Oct. 2024 on Expedia
Pool
Comment from Hotel Management
4 Oct. 2024 by Deep Verma, General Manager, Hotel Management
Dear Jess,Thank you for your perfect 5 out of 5 rating! We’re delighted to hear you enjoyed your stay, especially the pool. We appreciate your feedback and look forward to welcoming you back for another fantastic visit!Best regards,
5 out of 5
by A verified traveller

Posted 2 Oct. 2024 on Hotels
The staff member named Mary was absolutely fantastic! She was very accommodating and went out of her way to help us out she deserves acknowledgement for this thank you Mary!
Comment from Hotel Management
4 Oct. 2024 by Deep Verma, General Manager, Hotel Management
Dear Royce,Thank you for the perfect 10 out of 10 rating! We’re thrilled to hear that Maria made such a positive impact on your stay with her exceptional service. We’ll be sure to pass along your kind words and recognition to her—she truly is an asset to our team!We look forward to welcoming you back soon!Best regards,
4 out of 5
by A verified traveller

Posted 2 Oct. 2024 on Expedia
There was an event happening at the pool the night of our stay. Too many people in my opinion. Wouldve been nice to have some heads up as we planned on using the pool that night. Other than that, always a good stay here.
Comment from Hotel Management
4 Oct. 2024 by Deep Verma, General Manager, Hotel Management
Dear Bram,Thank you for your feedback! We apologize for the inconvenience caused by the pool event during your stay and for the lack of notice. We’ll work on improving communication for future events. We're glad to hear that aside from that, you had another good stay with us.We look forward to welcoming you back soon!Best regards,
4 out of 5
by A verified traveller

Posted 1 Oct. 2024 on Expedia
Staff and facilities were great.
Comment from Hotel Management
4 Oct. 2024 by Deep Verma, General Manager, Hotel Management
Dear Lia,Thank you for your kind review! We’re glad to hear that you enjoyed both our staff and facilities during your stay. We appreciate your feedback and hope to welcome you back again soon!Best regards,
4 out of 5
by A verified traveller

Posted 1 Oct. 2024 on Expedia
Room had a couple of maintenance issues, didn’t affect stay . Otherwise great. Told desk staff and she was going to take care of it..
Comment from Hotel Management
4 Oct. 2024 by Deep Verma, General Manager, Hotel Management
Dear Kristian,Thank you for your 4 out of 5 rating and for letting us know about the maintenance issues in your room. We're glad they didn’t impact your stay, and we appreciate your understanding. Rest assured, our team is addressing them as we speak.We hope to welcome you back for an even better stay next time!Best regards,
4 out of 5
by A verified traveller from Edmonton

Posted 1 Oct. 2024 on Expedia
Clean suite. Tons of parking. Friendly staff. Will definitely come here again in the future.
Comment from Hotel Management
4 Oct. 2024 by Deep Verma, General Manager, Hotel Management
Dear Jack,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your clean suite and found our parking ample. It’s great to know our friendly staff made a positive impression on your stay. We look forward to welcoming you back in the future!Best regards,
2 out of 5
by A verified traveller

Posted 1 Oct. 2024 on Expedia
Upon check in I was told my room was a pet friendly room. I was offered a king size suite (complimentary)- but it had a balcony that didn’t lock. (I have a toddler running around). So we switched back to pet friendly room and were met with previous stay toenail clippings in the bathroom. My 2 year old son also cut his two on an open radiator in the room. I have photos. Just an unfortunate stay for a single/only parent mom. Will likely look elsewhere when we have our next get away. On a positive note the staff were all very friendly.
Comment from Hotel Management
4 Oct. 2024 by Deep Verma, General Manager, Hotel Management
Dear Alandria,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay, including the condition of your room. Your experience is not reflective of our standards, and we understand how frustrating this must have been for you and your son.We are glad to hear that our staff were friendly and accommodating, but we truly regret that your overall experience did not meet your expectations. Your feedback is invaluable, and we will ensure that these concerns are addressed promptly.We hope you might consider giving us another chance in the future. Best regards,
5 out of 5
by A verified traveller

Posted 30 Sep. 2024 on Expedia
!
Comment from Hotel Management
4 Oct. 2024 by Deep Verma, General Manager, Hotel Management
Dear Jaylee,Thank you for your perfect 5 out of 5 rating! We appreciate your feedback, and we’re glad to hear you had a great experience with us. We look forward to welcoming you back soon!Best regards,