6/10 Okay
Thomas
18 Jan 2025
Liked: Staff & service
Disliked: Cleanliness
Some good, some bad, won’t be back.
Lobby and front area were very nice. Staff very friendly and attentive. The free buffet breakfast was excellent. The room we had on the 6th floor required a deep clean. Towels thin and scratchy. King bed was comfortable. There was an ice machine outside the room which spilled ice on the floor and made constant noise. It was obviously a known issue since there was a wet floor sign and towels laid out. We noticed this was referenced from a review last November. The location on Whyte avenue is great. Many nice shops and eating areas. However, Whyte avenue is party central. The room was noisy on the weekend nights. Loud noise and partying outside until 3:30am. We didn’t get much sleep on Friday and Saturday night. Valet parking is available for $27 a day. Our parking was free per the room rate listed. But the parkade is a lengthy 2 blocks away so be prepared for a walk if you self park. Overall the hotel is nice with friendly staff but the room condition and noise will stop us from booking there again.
Thomas
Stayed 4 nights in Jan 2025