Ratings based on 370 Verified Reviews

Real reviews from guests who’ve stayed
4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 29 Sep. 2024 on Hotels
Comment from Hotel Management
30 Sep. 2024 by Laura Laredo, Hotel Management
Dear Maritza,Thank you for taking the time to share your experience with us; we are delighted to know you had a great stay. We hope to welcome you again soon.
5 out of 5
by A verified traveller

Posted 22 Sep. 2024 on Expedia
Comment from Hotel Management
22 Sep. 2024 by Management, Hotel Management
Dear Belen,On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A verified traveller

Posted 20 Sep. 2024 on Hotels
Comment from Hotel Management
21 Sep. 2024 by Management, Hotel Management
Dear Hector,On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
1 out of 5
by A verified traveller

This hotel seems run down. Needs a makeover

Posted 11 Aug. 2024 on Hotels
Room was not clean. Hand/finger prints on the night stands and desk area. Bathroom floor didn’t seem to be cleaned. The place just seemed run down.
Comment from Hotel Management
12 Aug. 2024 by Management, Hotel Management
Dear Anonymous,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. Per your review, I see we have room for improvement in our Housekeeping department. I have shared your feedback with our staff to ensure the necessary guidelines are in place and reviewed to prevent any issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
5 out of 5
by A verified traveller

Posted 10 Jul. 2024 on Expedia
great
Comment from Hotel Management
11 Jul. 2024 by Laura Laredo, Hotel Management
Dear Malakhi,Thank you so much for your review, we appreciate your preference.We hope to welcome you again soon.
5 out of 5
by A verified traveller

Posted 8 Jul. 2024 on Hotels
Comment from Hotel Management
23 Jul. 2024 by Management, Hotel Management
Dear Jorge,On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A verified traveller

Posted 1 Jun. 2024 on Expedia
Comment from Hotel Management
23 Jul. 2024 by Management, Hotel Management
Dear Jessica,On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A verified traveller

Posted 20 May 2024 on Expedia
older woman traveling alone I appreciate the ease of getting to this hotel. The breakfast is always great and the rooms comfortable and roomy. I love the kitchen area. Close to shopping and anything you need.
Comment from Hotel Management
22 May 2024 by Management, Hotel Management
Dear Connie,On behalf of the entire hotel team, I want to thank you for sharing your experience with us at the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A verified traveller

Posted 12 May 2024 on Hotels
Comment from Hotel Management
14 May 2024 by Management, Hotel Management
Dear Daniela,On behalf of the entire hotel team, I want to thank you for sharing your experience with us a the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A verified traveller

Posted 11 May 2024 on Expedia
Friendly welcoming staff upon arrival. Clean rooms and location was convenient with shopping and dining within walking distance.
Comment from Hotel Management
11 May 2024 by Management, Hotel Management
Dear Belen,,On behalf of the entire hotel team, I want to thank you for sharing your experience with us a the TownePlace Suites El Centro.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.