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Hotel Riu Guanacaste - All Inclusive

3.5 star property
Family-friendly fun on the beach, with 3 outdoor pools

Photo gallery for Hotel Riu Guanacaste - All Inclusive

3 outdoor pools, pool umbrellas
On the beach, sun-loungers, beach towels, scuba diving
Terrace/patio
3 outdoor pools, pool umbrellas
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Breakfast included
  • 24/7 front desk
  • Bar

Explore the area

Map
Sardinal de Carrillo, Playa Matapalo, Sardinal, Guanacaste
  • Diamante Eco Adventure Park
    ‪2 min walk‬
  • Coco Beach
    ‪39 min drive‬
  • Ocotal Beach
    ‪44 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪53 min drive‬

Room options

View all photos for Double Room, Courtyard View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Courtyard View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Standard Double Room, Connecting Rooms, Garden View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Sea View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Double Room, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (L)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room, 2 Bedrooms (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
2 bathrooms
Hairdryer
  • 30 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (ROH | U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, 2 Bedrooms (ROH | U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
2 bathrooms
Hairdryer
  • 31 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (U)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Bidet
  • 66.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (ROH | C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Connecting Rooms (ROH | C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, 2 Bedrooms (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 76 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
2 bathrooms
Hairdryer
  • 31 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Double Room, Connecting Rooms (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Connecting Rooms (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room, Sea View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Double Room, Sea View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Jetted bath
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Connecting Rooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (Superior | B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room, Garden View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Garden View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Room, 2 Bedrooms, Pool View (Superior | B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, 2 Bedrooms (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
2 bathrooms
Hairdryer
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (ROH | B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, 2 Bedrooms (ROH | B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
2 bathrooms
Hairdryer
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bathrooms
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Jetted bath
Private bathroom
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (B2C-US)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
2 bathrooms
Hairdryer
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 75 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, 2 Bedrooms (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 76 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 66 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 66 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Room (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room (ROH | C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (ROH | C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Pool View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Double Room (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Double Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Double Room (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Double Room, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Double Room (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Double Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Double Room, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, Connecting Rooms (ROH | B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Connecting Rooms (ROH | B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room (ROH | B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (ROH | B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room Standard With Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Garden View

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Room -5 Guests-

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite

  • Sleeps 2
  • 1 King Bed

About the area

El Ocotal

An all-inclusive stay in Sardinal awaits you at Hotel Riu Guanacaste - All Inclusive. Within steps you'll find Diamante Eco Adventure Park and Playa Matapalo within a 10-minute stroll. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The buffet restaurant, Liberia, serves international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. Other amenities include free Wi-Fi in public areas, a gym and an indoor tennis court. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 3.5-property class Sardinal property, you'll be 20 km (12.4 mi) from Flamingo Beach and 20.8 km (12.9 mi) from Coco Beach.

What's nearby

  • Diamante Eco Adventure Park - 2 min walk - 0.2 km
  • Playa Matapalo - 8 min walk - 0.7 km
  • Bahia Pez Vela Beach - 23 min drive - 11.3 km
  • Coco Beach - 39 min drive - 20.8 km
  • Ocotal Beach - 44 min drive - 23.2 km

Getting around

  • Liberia (LIR-Daniel Oduber Intl.) - 53 min drive

Restaurants

  • ‪Restaurante Arenal - ‬9 min walk
  • ‪Restaurante Ocotal - ‬9 min walk
  • ‪Sports Bar - ‬9 min walk
  • ‪Restaurante Liberia - ‬9 min walk
  • ‪Restaurante Papagayo - ‬6 min walk

About this property

Hotel Riu Guanacaste - All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Hotel Riu Guanacaste - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Guanacaste - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Guanacaste - All Inclusive. Self parking is free.

This 3.5-star Sardinal property is smoke free.

  • 1 building
  • 701 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Riu Guanacaste - All Inclusive offers 701 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Similar properties

Aerial view

Hotel Riu Palace Costa Rica - All Inclusive

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  • Breakfast included
  • All-inclusive
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Furama
  • La Toscana
  • Liberia
  • Ocotal Steak House
  • Tucan

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Guanacaste - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Guanacaste
Guanacaste All Inclusive
Guanacaste Riu
Riu Guanacaste
Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive El Ocotal
Riu Guanacaste El Ocotal
Hotel Riu Guanacaste All Inclusive El Ocotal
Hotel Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive All-inclusive property El Ocotal
Riu Guanacaste All Inclusive All-inclusive property
Riu Guanacaste Inclusive Ocot
Riu Guanacaste All Inclusive
Hotel Riu Guanacaste - All Inclusive Sardinal
Hotel Riu Guanacaste - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Guanacaste - All Inclusive?

Hotel Riu Guanacaste - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Guanacaste - All Inclusive?

Yep, Hotel Riu Guanacaste - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Guanacaste - All Inclusive?

Yep, Hotel Riu Guanacaste - All Inclusive is a short 8-minute walk from Playa Matapalo. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Hotel Riu Guanacaste - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hotel Riu Guanacaste - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Guanacaste - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Riu Guanacaste - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Guanacaste - All Inclusive?

Hotel Riu Guanacaste - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub.

What makes Hotel Riu Guanacaste - All Inclusive a romantic place to stay?

A hot tub and ocean-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Guanacaste - All Inclusive.

Is Hotel Riu Guanacaste - All Inclusive family-friendly?

You bet! With amenities such as a children's pool, a playground and free water park access, it's no surprise that Hotel Riu Guanacaste - All Inclusive is a hit with families.

Does Hotel Riu Guanacaste - All Inclusive serve breakfast?

Yeah, free buffet brekkie is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Riu Guanacaste - All Inclusive?

No, Hotel Riu Guanacaste - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Guanacaste - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Guanacaste - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Guanacaste - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Guanacaste - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 581 out of 1517 reviews
Rating 8 - Good. 399 out of 1517 reviews
Rating 6 - Okay. 284 out of 1517 reviews
Rating 4 - Poor. 119 out of 1517 reviews
Rating 2 - Terrible. 134 out of 1517 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Claire

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kerlyne E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our wedding anniversary and they made it very special for us . Our room was beautifully decorated 3 different days .
Stayed 11 nights in Jan 2025

4/10 Poor

Georges A

Travelled with partner
Liked: Staff & service
Disliked: Amenities
had a bad experience overall with the service provided and activities listed on the site ( water activities) not available, tennis court/equipment was absolutely unacceptable
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family friendly and everything we needed
Took our 18 month old and it was very family friendly. Food was decent at the usual buffets, was better at the specialty restaurants. Lots of activities for a wide range of interests: live music, kids games, water park, water sports, sports on the beach, games by the pool, beginner scuba lessons, etc. Having zip lining and animal park within 10 minutes away was nice too. There are a few stores on the premises, just very expensive but nice if you really need something. We enjoyed our trip and would come here again!
Stayed 6 nights in Jan 2025

8/10 Good

Kayleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
The overall property was amazing! The rooms were dated but we rarely spent any time in them! Loved the food but the biggest downfall was no dinner reservations and you had to be dressed and ready for dinner by 6:00pm to get a spot.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mauricio

Travelled with family and small children
Liked: Property conditions & facilities
We really love it
Stayed 5 nights in Jan 2025

8/10 Good

Selma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property , the only thing this property is in need of is new gym equipment and in the activity room the pool table table tennis etc.
Stayed 6 nights in Jan 2025

10/10 Excellent

Richard Donavon Troy

Stayed 8 nights in Jan 2025

8/10 Good

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice. The rooms on main side are very old and need updating. The first room we were in the ac and phone did not work but when we informed them they moved ud to one of the newer rooms. We also had to stay and extra day because out flight was cancelled. They quickly helped us extend our stay. The only complained we had is the food. It was not very good. That is the only reason I did not give them 5 stars but the customer service and other amenities were great.
Stayed 3 nights in Jan 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. There was constant activity keeping the property very clean. The food was excellent.
Stayed 5 nights in Jan 2025

10/10 Excellent

Taimur

Liked: Amenities
NA
Stayed 6 nights in Dec 2024

2/10 Terrible

Nnamdi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I typically do not write negative reviews, however I have to expose this resort for fraud. I booked my stay at this resort from December 29th - January 02 using a travel agency. However, I unable to make it, because of severe thunderstorm/tornado taking place in Costa Rica for almost two weeks. I cancelled immediately upon discovering this. After, several back and forth, my refund request was denied for whatever reason. This resort stole over $1300 from me.
Stayed 4 nights in Dec 2024

10/10 Excellent

Aretha Joann, Richmond

Stayed 5 nights in Dec 2024

8/10 Good

Katherine, Bronx

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older property and rooms. Staff is wonderful and the pools and breach area are good. My kids aged 15-19 had a great time. What I didn’t enjoy was that you must wait in line for the restaurant of your choice each night for 30-45 minutes to get seat right at 6 pm or you get a buzzer that will go off later which you will have 10 minutes to get your family or group down there. There is nothing else anywhere near this hotel so think you will have outside options.
Stayed 5 nights in Dec 2024

6/10 Okay

Jennifer, Hoboken

Travelled with family
Clean rooms,but beach is less than to be desired
Stayed 4 nights in Dec 2024

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Looks nice, but don’t expect much
The hotel looks very nice. Pools are nice. Beach is nice. Food was ok. This is an all inclusive and was suppose to refill the mini bar (they never did in 4 day stay). The maids never switched towels, but did take the 2 washclothes we had for 4 people and made the beds. You can hear everything in other rooms. If you get the 2 BR and they ask if you want king or 2 queens then know that 1 is a king and can’t be changed. The specialty restaurants were horrible service and even worse food. You line up 1/2hr-1 hr early to hopefully get a table at 6pm. And then you are completely disappointed. The steak house was the only one worth it. The service at pools, bars, housekeeping was terrible. This is a huge place so if you have trouble walking or stairs, don’t go here. The shows were very disappointing too. The white party was terrible. Most are just for kids and even things like bingo may be on the schedule and they just don’t show up.
Stayed 4 nights in Dec 2024

10/10 Excellent

Valente Gonzalez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shows they throw at night every night are amazing! They also do events throughout the days such as pool or foam party! They do events for kids as well which is awesome! It is super safe as well, great vacation!
Stayed 6 nights in Dec 2024

6/10 Okay

Jekaterina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Sandeep Kaur

Travelled with family
Disliked: Cleanliness, property conditions & facilities
11 of us travelled together and had 5 rooms, all together. One person wasn’t able to go because they didn’t receive their passport in time due to the postal strike in Canada. The hotel didn’t accommodate the cancellation for one person and issue a refund even though we kept the same amount of rooms, just one less person. We have stayed at many Riu’s before and this one was the worst of all. The rooms are dated - had hard time getting into the rooms, locks wouldn’t work, rooms had a strong musty smell and in 3 of our rooms toilets didn’t flush. The front desk representative was lazy and literally lied to us about the availability of the rooms, while we were willing to pay the extra fees to upgrade our rooms, promised us better rooms the next day but reserved same rooms for us but on a higher floor with no improvements or even better views. After talking to another associate we were able to move to the new wing on our second day which made our stay so much better. Food was good. No mimosas at this property.
Stayed 6 nights in Dec 2024

6/10 Okay

Maksim

Travelled with family
Disliked: Property conditions & facilities
Quite mediocre. Service is hit or miss, and the food was mostly miss. Scenery is nice though.
Stayed 3 nights in Dec 2024

2/10 Terrible

KAILASH

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Oct 2024

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a nice one - we loved our 4 night stay. Overall, the service was excellent. They had plenty of food options. The pools and the beach are great. The property is pretty and you have everything you need, but if you want a quiet resort, this isn’t it. It’s busy and noisy! We don’t usually go to resorts but the signs everywhere there said you aren’t supposed to reserve lounge chairs yet everyone was doing it - maybe this is just what people do at resorts?? It was annoying to not find a chair because someone’s flip flop or sunscreen is on it for hours. They had some lovely and talented dancers and performers in in the evenings over Christmas. The female saxophone player deserves a shout out, she was excellent! We really appreciated the efforts made to make the resort festive!
Stayed 4 nights in Dec 2024

8/10 Good

Reginold, Skokie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the renovated property so it was good. Our view from the balcony was the mountain so could see birds in the morning and then monkeys. The pools were good. Easy access to the beach and had a fun time there. The waves were strong. They had some good activities but not enough. The food was good. The breakfast and lunch options was very limited. Other than the buffet, the dinner options was first come first serve so you have to stand in line to eat. Also the dinner was at 6pm which was way too early.
Stayed 4 nights in Dec 2024