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Hotel El Paso

2.5 star property
Hotel in El Paso with 24-hour business centre and 24-hour front desk

Photo gallery for Hotel El Paso

Reception
Exterior
Coffee service
Business centre
Pillow-top beds, desk, iron/ironing board, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AU$127
includes taxes & fees
27 Feb - 28 Feb

Explore the area

Map
949 Sunland Park Dr, El Paso, TX, 79922
  • Bob-O's Family Fun Center
    ‪6 min walk‬
  • Sunland Park Mall
    ‪14 min walk‬
  • Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪22 min drive‬

Room options

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Single Bed

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Single Futon

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Single Futon

Similar properties

Exterior

La Quinta Inn by Wyndham El Paso West

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.4 out of 5, (1590)
The price is AU$116
for 1 room
includes taxes & fees
8 Mar - 9 Mar
La Quinta Inn by Wyndham El Paso West

About the area

El Paso

Hotel El Paso places you in the centre of El Paso, within just a 15-minute stroll of Bob-O's Family Fun Center and Sunland Park Mall. Highlights at this hotel include free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of RV/bus/truck parking. .Attractions within a 15-minute drive of this El Paso hotel include University of Texas at El Paso and Paso del Norte International Bridge.

What's nearby

  • Sunland Park Mall - 14 min walk
  • Sunland Park Racetrack and Casino - 3 min drive
  • Western Playland Amusement Park - 3 min drive
  • Don Haskins Center - 8 min drive
  • University of Texas at El Paso - 8 min drive

Getting around

  • El Paso Union Depot - 13 min drive
  • El Paso International Airport (ELP) - 22 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Corner Bakery Cafe - ‬19 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪The Greenery - ‬15 min walk

About this property

Hotel El Paso

Hotel in El Paso with 24-hour business centre and 24-hour front desk
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. The business-friendly Hotel El Paso also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This El Paso hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers for purchase
  • Fireplace in lobby
  • Lift
  • No smoking on site
Hotel El Paso offers 61 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from 30 January 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Frequently asked questions

What is the cancellation policy at Hotel El Paso?

Hotel El Paso offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel El Paso?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel El Paso on 27 Feb 2025 start from AU$126.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel El Paso?

Yep, Hotel El Paso has a free self car park.

Is there a free airport shuttle available at Hotel El Paso?

No, Hotel El Paso does not offer an airport shuttle service.

What time are check-in & check-out at Hotel El Paso?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel El Paso Reviews

Reviews

6.0
Rating 10 - Excellent. 217 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 192 out of 1000 reviews
Rating 4 - Poor. 171 out of 1000 reviews
Rating 2 - Terrible. 229 out of 1000 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Patricio

Stayed 1 night in Nov 2024

4/10 Poor

Jorge

Travelled with family
Me quede 2 noches y no limpiaron la habitacion, le comente a la encargada y solo me dijo que ya no tenia personal. Asi que no me cambiaron sabanas ni toallas, me quede en 1er piso y la venta a no tenia ningun tipo de cerrojo
Stayed 2 nights in Nov 2024

10/10 Excellent

Enrich

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not very clean
Stayed 1 night in Nov 2024

4/10 Poor

Yolanda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
El baño sucio, la regadera se salia el agua y tenia moho, no habia klennex, mucho ruido de otros cuartos, no lo recomiendo para nada
Stayed 2 nights in Oct 2024

2/10 Terrible

Robert, Temple

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked into the property with my debit card that only had 95 dollars on it. The manager told me there was a 100 deposit. Which I wasn’t aware of I already paid for the booking but he wouldn’t let me stay. He was very rude. Please. Give me a comp for this trip
Stayed 1 night in Nov 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy malo el servio
Stayed 1 night in Oct 2024

4/10 Poor

Juaquina

Disliked: Cleanliness, property conditions & facilities, room comfort
Run down hotel
Door was hard to get in to. It was jammed. We could not use the bolt lock. Bathroom was in poor condition was clean but very run down hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Checked in first room was a mess no cover on the beds a coffee table was on the bed and also chairs were in the bed and the sofa was a mess. They gave us a second room and the beds were broken and a the shower was broken and the room stinks my family left and went to another hotel
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Have been in this place few times since it was comfort inn or suites ? Place it’s getting older
Stayed 2 nights in Oct 2024

4/10 Poor

nordine

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Hair everywhere in the bathroom
Stayed 1 night in Oct 2024

6/10 Okay

Gerardo, Chihuahua

Hotel seems to be in restoration. There are traces of unfinished details. Elevators seems to be shabby. Breakfast, though included, not politely served and well serviced. Though room was clean, showed some shabby itesm in the bathroom.
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Charlene

Stayed 1 night in Sep 2024

6/10 Okay

Vanessa

Stayed 1 night in Sep 2024

2/10 Terrible

paulo

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in a great location in West El Paso. There were no towels available for us, the elevators were closed. The pool was closed. Only 1 of the 2 stairwells was open. The alarm on the alarm clock was set for 6 am. Our rooms weren't made up in between days and they told us that was policy. Our restroom plug didn't work with the hair dryer. This was our 3rd time staying here and probably the last time unfortunately unless Quality Suites does something about it.
Stayed 2 nights in Sep 2024

6/10 Okay

Israel

Travelled with family, Travelled with family and small children
Liked: Staff & service
There was a little problem with the restroom other than that was really good
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room. Staff never bothered to clean the room. Hotel os in poor condition.
Stayed 2 nights in Sep 2024

8/10 Good

Enrich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Old, unkept, dirty rooms. Poorly kept.
Stayed 3 nights in Sep 2024

6/10 Okay

Cecilio

Travelled with family
Liked: Cleanliness
I had to ask for towels that they did not have at the room. The pool was closed at all time. The curtains where rip as well.
Stayed 2 nights in Aug 2024

4/10 Poor

leann

Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jaime

Disliked: Staff & service, property conditions & facilities
Dirty bath and bed
Stayed 2 nights in Aug 2024