6/10 Okay
Hannah
30 Sept 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Nice enough hotel however not amazing. On check in the man checking us in did the bare minimum meaning we had to go back a few times for things such as card to be able to get towels for the pool which we should have been informed of on check in.
The room was clean but there was a strong smell of sewage from the walk in shower. The hotel and facilities in general were very clean.
The main issue was the staff in the serving area, as a whole they were slow and unhelpful. Often if we were standing at the bar they would walk past, see us and make no attempt to come and serve us (bar was empty and they were just stood in the back). Tables were often left uncleared with glasses/plates there for hours.
For breakfast, again there was an issue with tables not being cleared or cleaned. We often had to clear the tables ourselves to be able to sit down and eat. There was more staff available but this didn’t change they obviously didn’t want to be there and did the bare minimum.
Hannah
Stayed 3 nights in Sep 2024