Oak Ray Ella Gap Hotel

3.0 star property
Hotel in Ella with free valet parking and bars/lounges
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oak Ray Ella Gap Hotel

Front of property - evening/night
Executive lounge
Mountain view
Outdoor pool
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Passara Road, Ella, Uva Province, 90090
  • Suwadivi Ayurveda Health Care
    4 min walk
  • Nature Trail Ella
    9 min walk
  • Kinellan Tea Factory
    18 min walk

Room options

Superior Room, 1 Double Bed

Highlights

Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Bedrooms

Highlights

Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

Similar properties

About the area

Ella

Oak Ray Ella Gap Hotel puts you in the heart of Ella, within just a 10-minute stroll of Suwadivi Ayurveda Health Care and Nature Trail Ella. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a children's swimming pool and laundry facilities. Each morning continental breakfast is served between 7 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Ella hotel include Kinellan Tea Factory and Kital Ella Waterfall.

What's nearby

  • Nature Trail Ella - 9 min walk
  • Kinellan Tea Factory - 18 min walk
  • Nine Arches Bridge - 4 min drive
  • Little Adam's Peak - 4 min drive
  • Ella Rock - 7 min drive

Getting around

  • Ella Railway Station - 5 min drive

Restaurants

  • ‪Chill Cafe - ‬3 min walk
  • ‪Barista - ‬1 min walk
  • ‪360 Ella - ‬1 min walk
  • ‪Starbeans Cafe - ‬3 min walk
  • ‪One Love - ‬6 min walk

About this property

Oak Ray Ella Gap Hotel

Hotel in Ella with free valet parking and bars/lounges
Oak Ray Ella Gap Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Oak Ray Ella Gap Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Ella hotel.

  • 1 building
  • 37 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Dining venue
Oak Ray Ella Gap Hotel offers 37 accommodations with fireplaces and minibars. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Ella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

English, French, German, Hindi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 10:30 AM for a fee: USD 8 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Fireplace
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 8 per person
  • Airport shuttle fee: USD 110 per vehicle (one-way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Oak Ray Gap Hotel
Oak Ray Ella Gap
Oak Ray Gap
Oak Ray Ella Gap Hotel Ella
Oak Ray Ella Gap Hotel Hotel
Oak Ray Ella Gap Hotel Hotel Ella

Frequently asked questions

What is the cancellation policy at Oak Ray Ella Gap Hotel?

Oak Ray Ella Gap Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Oak Ray Ella Gap Hotel?

Yep, Oak Ray Ella Gap Hotel has a free self car park and free valet parking.

Is there a spa on site at Oak Ray Ella Gap Hotel?

No, there is no spa at this property. Suwadivi Ayurveda Health Care is a short 4-minute walk away.

Does Oak Ray Ella Gap Hotel have a pool?

Oak Ray Ella Gap Hotel has an outdoor pool and a kids' pool.

What makes Oak Ray Ella Gap Hotel a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Oak Ray Ella Gap Hotel.

Does Oak Ray Ella Gap Hotel serve breakfast?

You bet, continental breakfast is on offer daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Oak Ray Ella Gap Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Oak Ray Ella Gap Hotel?

Yep, you can grab a meal at Oak Ray Ella Gap Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Oak Ray Ella Gap Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Oak Ray Ella Gap Hotel?

No, pets are not allowed.

Oak Ray Ella Gap Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 5 out of 11 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid by all means if you can
Our stay was more than disappointing and fully confirms the other negative reviews on this and other platforms. Unfortunately other properties were fully booked at time of booking and as we were only staying for the night, we figured this could be a great value for money place. How wrong we were! As our driver dropped us in front of the hotel, I thought he must have made a mistake. The hotel facade does not look anything like the pictures and is covered in what looks to be a construction site. The other images of the rooms by no means represent reality either and have been photoshopped to make them look new, while in reality it is the exact opposite. Check-in was mostly efficient but the big shock came when we entered the hotel area post the lobby. The entire hotel smelled like sewage and our room on the 3rd floor was not spared by this smell either. Rooms are not maintained at all and the room's condition is more than appalling for the money charged. I read one review about the condition of the bedframes - and had a similar experience. The beds do not have any slats, rather they have a thin plywood insert in place of the slats. The mattresses are super thin (10cm) and cheap quality, just laying down for more than a minute (normal body weight!) makes your back / hips sink right into the plywood. We felt as if we were laying on the concrete floor and had the most uncomfortable sleep. Avoid this place by all means if you can and look for other alternatives!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
Nice pool and helpful staff
Very helpful staff and a nice pool to relax by after a morning of walking however the room was basic and we wished we had booked one with a balcony, also no fridge.
Stayed 2 nights in Jan 2019

2/10 Terrible

Las, MN, USA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing good at this hotel. The room was tiny, bathroom even smaller. It was a glass partitioned shower but the bathroom was flooded by water seeping through the bottom. Elevator got stuck half way due to electricity failure. Electricity was failing numerous times. The front desk was so poor and unhelpful Would not stay here ever again. Will spread the word around not to stay here.
Stayed 1 night in Jan 2019

8/10 Good

waldo, sydney

Liked: Cleanliness, staff & service, room comfort
we were first put into a room with two beds, staff promptly upgraded us. room and general hotel had quite a damp smell to it but I feel its the ella area, wet season and being in the mountains. perhaps dehumidifiers in rooms may help. staff were very helpful and hotel was in great proximity to everything ella has to offer.
Stayed 1 night in Oct 2018

8/10 Good

Kasey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location
Good clean hotel in great location. Pool was a good inclusion. Service wasn’t up to the usual high standard of other hotels in the country.
Stayed 1 night in Oct 2018

2/10 Terrible

Robert Vincent L

Don’t think twice - skip this hotel!
We booked this hotel after reading quite a few of the reviews - some good, some bad. We were spending only one night, it couldn’t be that bad....we were proven wrong! We arrived in the afternoon and checked in 7 PM - the experience was pretty much what you expect. The staff told us that we had been given a “very nice room”. We got to the room and realized that our room was one of the very few rooms that did not have a balcony or any view to the beautiful outside. Disappointing, but did not think too much about it! We placed our bags in the room and went to the restaurant. We had fried rice and a sea-food platter...the fried was decent but the sea food was outright embarrassing.. the fish dry as cardboard, the crab the smallest crab I have ever seen with no meat on it, the squid-rings burnt, and tiny shrimps not worthy the stick they were on... the service was okay. After exploring Ella a bit we decided to go to bed.. we got back to the hotel at 11:45PM and realized that the “new” bedsheets/pillowcases were dirty!! Walked down to the reception - met be a sign telling us that the reception was unattended as from 10:00PM. Back in the room we called the general manager - no answer!We tried all numbers listed at the hotel room - no response! We even contacted Hotels.com which tried to get a hold of the manager. After 1h we managed to get a hold of security that contacted someone to fix it....! Needless to say, we’ll not be returning or recommending this nightmare hotel to anyone
Stayed 1 night in Aug 2018

8/10 Good

Nadia

Liked: Room comfort
Good location, ok hotel
Can’t beat the location of this hotel and at a reasonable price. Breakfast was good and WiFi was fine. Room was a bit tired and I had issues with A/C and the fan. Pool wasn’t open on my first day which was disappointing. Staff were helpful and friendly.

2/10 Terrible

Sheryl , UK

Disliked: Property conditions & facilities, room comfort
Renovation work
We should been told about the refurbishment work done to the front of the hotel.lift and Wi-Fi were not working properly. The staff however were very friendly. Room was clean but due to the renovation work, all you could hear was the drilling .
Stayed 2 nights in Oct 2017

10/10 Excellent

Gerda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stadthotel mit Pool, AC und Minifridge
Saubere geräumige Zimmer mit Balkon, aber im Zentrum von Ella: viele LKW, viele Tuktuk, Abgase , Ruhe ab ca 22.00. Staff war sehr hilfreich, spricht gut englisch, erfüllt Sonderwünsche umgehend. Frühstücksbuffet war für 5 Euro schwach, als Brotbelag gabs keine Wurst, nur eine Sorte Käse, dafür viel warmes Srilankaessen. Restaurant nebenan gehört zum Hotel. Ella an sich ist hässlich, laut und stinkig. Der Clou sind eben die Bahn, das Hochland, der Tee.
Stayed 2 nights in Mar 2019

6/10 Okay

Rieke, Fürth

Liked: Cleanliness, staff & service
Der check in war etwas mühsam, dass hotel an sich okay, aber für die Gegend recht überteuert für das, was man kriegt.
Stayed 1 night in Nov 2018

2/10 Terrible

Anna

Disliked: Staff & service, property conditions & facilities
Vi hade inte en bra upplevelse av hotellet, ett hotellrum som vi betalade ett överpris för. Vi visste inte att det var under byggnation och vi fick utstå störande ljud fram till 22.30. Info om utrymningsvägar saknades, brandvarnare saknades, saftybox var låst, hissen var inte i funktion, dörren till rummet var tunn och allt ljud från korridoren hördes, varmvatten saknades och receptionen var inte intresserade av oss. Det enda som var positivt var frukosten.
Stayed 1 night in Dec 2017