Ratings based on 378 Verified Reviews

Real reviews from guests who’ve stayed
3.3 out of 5
76% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
2 out of 5
by A verified traveller

Posted 16 Mar. 2020 on Expedia
Nothing really jumps out at me about the property
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 4 Mar. 2020 on Hotels
2 out of 5
by A verified traveller

Honest review

Posted 3 Mar. 2020 on Hotels
The staff worked hard as there weren’t enough of them, radiators not working in room 236 (complained first night nothing changed) and no hot water from shower, several people sent there food back to the kitchen from the restaurant. Front of house in restaurant greeted people saying “sit anywhere bruv” This stay reminded me of Faulty towers.
4 out of 5
by A verified traveller

Posted 2 Mar. 2020 on Hotels
Clean hotel just needs updating in the rooms
4 out of 5
by A verified traveller

Functional, lacking atmosphere

Posted 1 Mar. 2020 on Hotels
Not the place for a romantic weekend, but functional and pretty good if you have a dog.
Comment from Hotel Management
7 Mar. 2020 by Reception., Hotel Management
Thank you for leaving a review.
3 out of 5
by A verified traveller from Swansea

Posted 1 Mar. 2020 on Expedia
Good location. Friendly staff on reception. Fire alarm rung at breakfast and staff should have come out of kitchen to offer guidance. Breakfast cold and limited choice
Comment from Hotel Management
7 Mar. 2020 by Reception, Hotel Management
Thank you for the review. We apologies for the inconvenience caused by the alarm.
5 out of 5
by A verified traveller from Kent

Posted 23 Feb. 2020 on Expedia
had a very fancy atmosphere without making me feel completely out of place. we had a room on the corner of the building and had two windows, it was lovely.
Comment from Hotel Management
7 Mar. 2020 by Reception, Hotel Management
Thank you for leaving a review, we really appreciate it.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 23 Feb. 2020 on Hotels
4 out of 5
by A verified traveller

Mediocre hotel, great location

Posted 18 Feb. 2020 on Hotels
Room we had was not great, looks like rooms need to be renovated, We were upgrade to a suite which was only better in size 2 plug sockets for the room of which 1 was used for the kettle
Comment from Hotel Management
7 Mar. 2020 by Reception, Hotel Management
Thank you for leaving a review. We will address those issues.
5 out of 5
by A verified traveller

Posted 15 Feb. 2020 on Hotels
Comment from Hotel Management
7 Mar. 2020 by Reception, Hotel Management
Thank you for leaving a score