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The Capitol Hotel

3.0 star property
Hotel with free breakfast, a short walk to XL Center

Photo gallery for The Capitol Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
Food and drink
Food and drink
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
440 Asylum St, Hartford, CT, 06103
  • Bushnell Park
    ‪1 min walk‬
  • XL Center
    ‪4 min walk‬
  • Connecticut Convention Center
    ‪15 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

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Exterior

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About the area

Hartford

The Capitol Hotel, Ascend Hotel Collection places you in the centre of Hartford, within just a 5-minute stroll of XL Center and within 20 minutes of Connecticut Convention Center. Highlights at this hotel include a complimentary breakfast and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Downtown Hartford hotel include Bushnell Park and Hartford Symphony Orchestra.

What's nearby

  • Bushnell Park - 1 min walk - 0.2 km
  • XL Center - 4 min walk - 0.4 km
  • Bushnell Center for the Performing Arts - 9 min walk - 0.8 km
  • Connecticut Convention Center - 15 min walk - 1.3 km
  • Xfinity Theatre - 4 min drive - 2.8 km

Getting around

  • Hartford Union Station - 2 min walk
  • Hartford, CT (BDL-Bradley Intl.) - 24 min drive

Restaurants

  • ‪Black-Eyed Sally's - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Brownstone - ‬6 min walk
  • ‪Max Downtown - ‬5 min walk
  • ‪Element 315 - ‬8 min walk

About this property

The Capitol Hotel

Hotel with free breakfast, a short walk to XL Center
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business centre and 2 meeting rooms are available. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel, Ascend Hotel Collection. Parking is available for a fee. A complete renovation of The Capitol Hotel, Ascend Hotel Collection was completed in 2016.

This 3-star Hartford hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 9 levels
  • Built in 1960
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with free newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Exterior

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel Hotel
The Capitol Hotel Hartford
The Capitol Hotel Hotel Hartford
The Capitol Hotel Ascend Hotel Collection
The Capitol Hotel an Ascend Hotel Collection Member

Frequently asked questions

What is the cancellation policy at The Capitol Hotel, Ascend Hotel Collection?

The Capitol Hotel, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Capitol Hotel, Ascend Hotel Collection?

Yep, The Capitol Hotel, Ascend Hotel Collection has a self car park with in/out privileges for USD 15.00 per day.

Is The Capitol Hotel, Ascend Hotel Collection family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Capitol Hotel, Ascend Hotel Collection is a hit with families.

Does The Capitol Hotel, Ascend Hotel Collection serve breakfast?

You bet, guests speak well of the free full brekkie here! Offered on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at The Capitol Hotel, Ascend Hotel Collection?

No, The Capitol Hotel, Ascend Hotel Collection does not offer an airport shuttle service.

What time are check-in & check-out at The Capitol Hotel, Ascend Hotel Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

The Capitol Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 346 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 197 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Nancy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was very convenient to AMTRAK and to the concert hall. The staff were pleasant. Our room was tucked behind the fire tower stairs. There was a thin blanket on the bed. The top sheet was for a smaller bed. This is Connecticut in January! The bath tub was repaired with a 3x10 inch piece of tape which had black mold on it.The heater worked well. The bathroom mirror could only be used by a tall man.The room had no phone, even though the guest book provided phone numbers. According to the sign on the back of the door, the room rate is $309 per night! I've had better accommodations at a motel! For what I paid for this hotel room, I expected much more luxurious accommodations. This was not worth the money I paid.
Stayed 2 nights in Jan 2025

6/10 Okay

Susan

It was average… nothing special.
Stayed 2 nights in Jan 2025

4/10 Poor

Trevor

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Would never stay here again

Not ever staying here again. The bed is so uncomfortable and hard, that would rather sleep on the floor. Rooms and bathroom were small. Had to unplug the HVAC unit bc there was no way to turn it off. Not enough parking in the underground garage they have, which has the tightest spiraling ramp anyways. Breakfast was scheduled until 9am, but they ran out of everything by 830-845am. The only positive thing was our view of the capital building out of our window, which was pretty.
Stayed 1 night in Jan 2025

10/10 Excellent

Jarelis

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and peaceful
Stayed 1 night in Jan 2025

6/10 Okay

Bonnie

Travelled with family
Liked: Staff & service
First room smelled heavily of marijuana, floor was sticky and barhroom ceiling was leaving. When I asked for another room Iwas told they were sold out. However, when I requested a discount instead, a room magically became available. The underground garage is small and difficult to maneuver large vehicles not to mention it's need for repair.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roberto

Stayed 1 night in Dec 2024

2/10 Terrible

Jevito

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Female employee on the front desk be behaving rudely
Stayed 1 night in Jan 2025

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was rude Doors didn’t work Breakfast sucked No coffee, machine was always broken Do not recommend
Stayed 4 nights in Jan 2025

6/10 Okay

CHRISTINE, Terryville

Travelled with family
Liked: Staff & service
Staff was very nice and acompassing. Especially for NYE. Parking is very reasonable. $15. Rooms are tidy and have a fridge and microwave. Which was a major plus. Would have liked to see a bed skirt on the beds. Something about seeing a box spring irks me a bit. A little outdated but good for the price.
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The tv and phone didn't work, charges a early check in fee
Stayed 1 night in Jan 2025

4/10 Poor

Remzije

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Stayed 2 nights in Dec 2024

8/10 Good

Venu Madhav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to live
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort

You get what you pay for

We were greeted by a very friendly staff. The lobby was clean and comfy looking. The breakfast was also very good, lots of choices. The bed was extremely uncomfortable. Our backs are still recovering. There was hair all over the bed and bathroom. The water was hot. But the plumbing left a lot to be desired. Toilets didn’t flush properly. Over all, you get what you pay for. An inexpensive hotel close to all the action.
Stayed 2 nights in Dec 2024

6/10 Okay

Tina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Housekeeping needs to better, the bathroom had hair from previous person all over the shower. Even left dirty towels in the for me to use. Throw the stained towels away.
Stayed 1 night in Dec 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Takima

Liked: Room comfort

Rip off

The hotel was clean and convenient. However, the hotel charged me FOUR times for the same room!
Stayed 1 night in Dec 2024

10/10 Excellent

Terrezz

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Erin

Stayed 1 night in Dec 2024

8/10 Good

Catherine

Stayed 1 night in Dec 2024

6/10 Okay

Angelique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only negative thing I would have to say is the parking garage situation. They have to manually let you in and out and sometimes it was a hassle
Stayed 3 nights in Dec 2024

6/10 Okay

Dickens

Business traveller, Travelled with family
Disliked: Room comfort

Ok but not as good for the money

It was ok just this the first hotel ever i had to pay for parking after paying so much for the stay. Breakfast wasnt great and the ac unit got me n my wife sick needs to be cleaned out.
Stayed 4 nights in Dec 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast spread. Room could have used an easy chair in the corner, next to bed. Otherwise fine
Stayed 2 nights in Dec 2024

6/10 Okay

ShanKar

Disliked: Cleanliness, staff & service, room comfort

Decieved, no charging point, no amenities

First of all, there is NO ev charging station at this location. The hotels.com listing deceived me. I asked the hotel and they said they don't have it, so no choice. Secondly, the tv channels said 'no signal' ended using phone whole night. Thirdly there is no 'game room' with pingpong as shown in the listing. Nothing of that sort, deceived again. The front desk person said the game room has been removed long ago. The only best thing is the breakfast and there is a park just outside. The hotels.com should do whatever they should to correct this misinformation on their site.
Stayed 1 night in Dec 2024