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Bloomington-Normal Marriott Hotel & Conference Center

3.5 star property
Pet-friendly Normal hotel connected to the convention centre, steps from Children's Discovery Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bloomington-Normal Marriott Hotel & Conference Center

Lobby
Indoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
201 Broadway Ave, Normal, IL, 61761
  • Illinois State University
    2 min walk
  • Children's Discovery Museum
    2 min walk
  • Redbird Arena
    15 min walk
  • Bloomington, IL (BMI-Central Illinois Regional)
    11 min drive

Room options

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Bloomington/Normal

Pool
Free airport shuttle
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1002)
The price is AU$191
for 1 night
includes taxes & fees
19 Dec - 20 Dec
Hyatt Place Bloomington/Normal

About the area

Normal

Bloomington-Normal Marriott Hotel & Conference Center places you in the centre of Normal, connected to the convention centre and within a short 5-minute stroll of Illinois State University and Children's Discovery Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The restaurant, Jesses Grille, serves American cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 24368 square feet (2264 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 30-minute walk of this 3.5-property class Normal hotel include Illinois Wesleyan University and Carle BroMenn Medical Center.

What's nearby

  • Illinois State University - 2 min walk
  • Children's Discovery Museum - 2 min walk
  • Illinois Wesleyan University - 2 min drive
  • Carle BroMenn Medical Center - 3 min drive
  • Grossinger Motors Arena - 6 min drive

Getting around

  • Uptown Station - 5 min walk
  • Bloomington, IL (BMI-Central Illinois Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪McAlister's Deli - ‬10 min walk
  • ‪Casey's General Store - ‬18 min walk
  • ‪Avanti's Italian Restaurant - ‬12 min walk

About this property

Bloomington-Normal Marriott Hotel & Conference Center

Pet-friendly Normal hotel connected to the convention centre, steps from Children's Discovery Museum
Bloomington-Normal Marriott Hotel & Conference Center offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 15 meeting rooms. Event space at this hotel measures 24368 square feet (2264 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Bloomington-Normal Marriott Hotel & Conference Center. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Normal hotel is smoke free.

  • 1 building
  • 228 guestrooms or units
  • 9 levels
  • 24368 sq ft of conference space
  • 2264 sq. m of conference space
  • Built in 2009
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bloomington-Normal Marriott Hotel & Conference Center offers 228 accommodations with DVD players and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges, microwaves and espresso makers. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Normal hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Afrikaans, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Parking on site (USD 14 per night; includes in/out privileges)
  • Valet parking on site (USD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Jesses Grille

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (24,368 square foot of space)

Outdoors

  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • DVD player
  • Netflix

Food and drink

  • Espresso maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Self-parking fee: USD 14 per night (in/out privileges)
  • Valet parking fee: USD 25 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bloomington-Normal Marriott
Bloomington-Normal Marriott Hotel
Bloomington - Normal Marriott Hotel And Conference Center
Bloomington - Normal Marriott Hotel Normal
Bloomington-Normal Marriott Hotel & Conference Center IL
Bloomington - Normal Marriott Hotel And Conference Center
Bloomington Normal Marriott Hotel Conference Center
Bloomington-Normal Marriott Hotel & Conference Center Hotel
Bloomington-Normal Marriott Hotel & Conference Center Normal

Frequently asked questions

What is the cancellation policy at Bloomington-Normal Marriott Hotel & Conference Center?

Bloomington-Normal Marriott Hotel & Conference Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bloomington-Normal Marriott Hotel & Conference Center?

As of 5 Dec 2024, prices found for a 1-night stay for 2 adults at Bloomington-Normal Marriott Hotel & Conference Center on 23 Dec 2024 start from AU$169.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bloomington-Normal Marriott Hotel & Conference Center?

Yep, Bloomington-Normal Marriott Hotel & Conference Center has a self car park with in/out privileges for USD 14 per night.

Does Bloomington-Normal Marriott Hotel & Conference Center have a pool?

Bloomington-Normal Marriott Hotel & Conference Center has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Bloomington-Normal Marriott Hotel & Conference Center a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Bloomington-Normal Marriott Hotel & Conference Center.

Is Bloomington-Normal Marriott Hotel & Conference Center family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Bloomington-Normal Marriott Hotel & Conference Center is a hit with families.

Does Bloomington-Normal Marriott Hotel & Conference Center serve breakfast?

You bet, buffet brekkie is offered at Bloomington-Normal Marriott Hotel & Conference Center.

Is there a free airport shuttle available at Bloomington-Normal Marriott Hotel & Conference Center?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Bloomington-Normal Marriott Hotel & Conference Center?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bloomington-Normal Marriott Hotel & Conference Center?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Bloomington-Normal Marriott Hotel & Conference Center?

Cats and dogs are welcome at Bloomington-Normal Marriott Hotel & Conference Center, with food and water bowls on offer.

Bloomington-Normal Marriott Hotel & Conference Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 520 out of 1003 reviews" "
Rating 8 - Good. 222 out of 1003 reviews" "
Rating 6 - Okay. 113 out of 1003 reviews" "
Rating 4 - Poor. 74 out of 1003 reviews" "
Rating 2 - Terrible. 74 out of 1003 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Martha

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Stacie

Stayed 1 night in Aug 2024

10/10 Excellent

Terrill

Travelled with family
Liked: Property conditions & facilities
👍
Stayed 1 night in Aug 2024

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Generoso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from the University and restaurants. No complimentary breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Thanecia

Liked: Cleanliness, amenities, property conditions & facilities
This hotel very quiet and clean. Love it
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Aug 2024

8/10 Good

Daniel C

Stayed 1 night in Aug 2024

4/10 Poor

Tabitha

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was very disappointed. The pool was ice cold, unclean facility, loud AC unit right outside our window, shaky beds. No hot tub as listed.
Stayed 2 nights in Aug 2024

8/10 Good

costa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for money
Stayed 6 nights in May 2024

8/10 Good

Vernita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay at this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Delaney

Stayed 3 nights in Jul 2024

10/10 Excellent

Delaney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places for dining and entertainment in walking distance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Friendly staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Donald Lee

Stayed 1 night in Jul 2024

6/10 Okay

lisa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Terrible mattress
We were at the hotel when microsoft had the outage. The staff did a really good job making the best of it and were very professional. The mattress however was the worst mattress I have ever slept on in any hotel. We had a king bed and my husband and I could barely clumb our way out from the hole in the middle. We both woke up stiff and sore and could only sleep for small periods of time. I told the front desk and the only comment that was made by the staff was, "I told them they need to flip the mattesses." I stated that nothing is going to help that mattress and it needs to be replaced. This was not a cheap hotel and I feel we should get compensated for this. When traveling, a good night sleep is what we are paying for.
Stayed 1 night in Jul 2024

10/10 Excellent

Moni

Travelled with family
Liked: Cleanliness, amenities
Clean
Stayed 3 nights in Jul 2024

8/10 Good

Joan, Springfield

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility and friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good other than SLOW elevators.
Stayed 1 night in Jul 2024